{"id":9027,"date":"2021-08-05T18:20:20","date_gmt":"2021-08-05T18:20:20","guid":{"rendered":"https:\/\/teamheller.com\/?p=9027"},"modified":"2021-08-05T18:20:20","modified_gmt":"2021-08-05T18:20:20","slug":"5-ways-nonprofits-are-using-ai-to-drive-more-revenue","status":"publish","type":"post","link":"https:\/\/teamheller.com\/resources\/blog\/5-ways-nonprofits-are-using-ai-to-drive-more-revenue","title":{"rendered":"5 Ways Nonprofits Are Using AI to Drive More Revenue"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">In the past, a typical small or mid-size nonprofit might host one or two events a year, run an annual fundraising drive, and sporadically promote its membership program, if it had one at all.\u00a0 But not anymore. The new norm is to consistently offer a diverse range of engagement opportunities to your community\u2014<\/span><a href=\"https:\/\/teamheller.com\/resources\/blog\/transitioning-to-hybrid-events-4-points-to-remember\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">hybrid fundraising events<\/span><\/a><span style=\"font-weight: 400;\">, peer-to-peer campaigns, livestreams, robust social media presences, and more.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Things have changed quickly over the past decade, plus the push towards offering more diverse offerings digitally has been drastically accelerated by the pandemic. But this trend brings a <\/span><i><span style=\"font-weight: 400;\">lot <\/span><\/i><span style=\"font-weight: 400;\">more complexity over the long run.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">How can organizations best position themselves to diversify their fundraising strategies and engagement offerings without sacrificing ROI or their time?<\/span><\/p>\n<p><a href=\"https:\/\/dataro.io\/2021\/03\/09\/artificial-intelligence-for-nonprofits\/\"><b>AI for nonprofits<\/b><\/a><b> exists to take the guesswork out of modern fundraising. <\/b><span style=\"font-weight: 400;\">It can dramatically streamline many of your most fundamental fundraising activities to drive more revenue and healthier ROIs. Plus, it can free up your team\u2019s time and let them focus more on developing new offerings and building donor relationships.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Specifically, nonprofits are already using AI to significantly boost their bottom lines in these areas:<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Direct Mail Appeals<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Direct mail is a classic form of fundraising, but it\u2019s often thought of as inefficient and outdated. This isn\u2019t necessarily true\u2014although printing high-quality mailers is costly, the misconception that direct mail doesn\u2019t work largely springs from the fact that many direct mail campaigns are unfocused or poorly targeted.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Simply put, casting too wide of a net with direct mail can result in disappointing returns. But if you can laser focus on the donors who\u2019ll actually want to give to your appeal, you\u2019ll see much stronger results.<\/span><\/p>\n<p><b>AI simplifies the process of generating targeted mailing lists for direct mail appeals, which saves you time and money while boosting revenue.\u00a0<\/b><\/p>\n<p><span style=\"font-weight: 400;\">By analyzing your entire database of historical donor interactions, machine learning can pinpoint the individuals who\u2019ll be most likely to donate after receiving an appeal. This means you can focus on contacting those donors <\/span><i><span style=\"font-weight: 400;\">and <\/span><\/i><span style=\"font-weight: 400;\">save on printing costs.<\/span><\/p>\n<p><a href=\"https:\/\/dataro.io\/casestudy\/2021\/02\/08\/helping-parkinsons-uk-appeal-to-the-right-supporters\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Dataro worked with Parkinson\u2019s UK<\/span><\/a><span style=\"font-weight: 400;\"> to test the effectiveness of AI in this exact situation. Our software studied their data and made some predictions about which donors would be most likely to give to a direct mail appeal. Then, we compared the AI predictions against the actual performance of their traditional selection strategy. AI predictions resulted in:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">23% increase in net revenue<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">411 extra gifts that would have been missed<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Over \u00a315,000 additional raised<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Most notably, these results sprang from a recommended<\/span><i><span style=\"font-weight: 400;\"> reduction <\/span><\/i><span style=\"font-weight: 400;\">in campaign size, meaning Parkinson\u2019s UK could actually raise more money by contacting fewer donors via direct mail.\u00a0<\/span><\/p>\n<p><b>This idea\u2014more precise, actionable predictions with less effort needed from your team\u2014is at the heart of why AI is so valuable for nonprofits,<\/b><span style=\"font-weight: 400;\"> and it applies to all of the following use cases.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Conversion to Monthly Giving<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Monthly giving is an invaluable revenue stream for nonprofits that know how to effectively manage their programs and steward their donor relationships. Recurring gifts add up fast, meaning new <\/span><a href=\"https:\/\/teamheller.com\/resources\/blog\/4-approaches-to-building-a-nonprofit-technology-stack\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">additions to your tech stack<\/span><\/a><span style=\"font-weight: 400;\"> that boost recurring giving can quickly cover their initial costs.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Just as AI can identify individuals likely to give to a direct mail appeal, it can also find donors who\u2019ll be likely to join your recurring giving or membership program.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With a quick list of donors who are ready to sign up, you can easily reach out with personalized emails explaining the impact that their monthly gift will have on your mission. This level of focus can boost your conversion rates and drive more long-term revenue <\/span><i><span style=\"font-weight: 400;\">without <\/span><\/i><span style=\"font-weight: 400;\">requiring an inordinate amount of time from your team.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Donor Churn Prevention<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">On the flipside of conversions, AI can also show you which donors are likely to churn out of your regular giving program.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Churn is extremely costly for nonprofits, but most organizations simply don\u2019t have the bandwidth to combat it strategically. Besides, manually studying your data to keep close tabs on incoming recurring gifts isn\u2019t a sustainable solution. Instead, AI can proactively flag donors at risk of churning.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We worked with Victor Chang Cardiac Research Institute to help them reduce churn, defined as a donor missing three consecutive gifts in the next six months. The machine learning algorithm studied VCCRI\u2019s historical donation data to assign each recurring donor a churn propensity score. These metrics reported straight to VCCRI\u2019s <\/span><a href=\"https:\/\/teamheller.com\/resources\/blog\/what-to-know-if-your-nonprofit-is-considering-a-move-from-raisers-edge\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Raiser\u2019s Edge instance<\/span><\/a><span style=\"font-weight: 400;\">, making it easy for their team to funnel at-risk donors into a rolling call program to thank them for their support.<\/span><\/p>\n<p><a href=\"https:\/\/dataro.io\/casestudy\/2020\/09\/28\/how-victor-chang-helped-existing-donors-keep-heart\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">These were the results:<\/span><\/a><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">An estimated 296 recurring donors retained<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">$57,311 estimated campaign return, assuming each retained donor gave at least 6 further gifts<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">3.19 estimated campaign ROI<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">This approach is truly proactive and much more efficient than trying to tackle churn through traditional data analysis and broad outreach. AI lets you instead focus on calling a much smaller set of truly at-risk donors to re-engage them more personally.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Mid-Level Donor Engagement<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Mid-level donor stewardship is easily neglected by nonprofits\u2014major donors will naturally require more personal communication and attention. But your mid-level donors are extremely valuable supporters of your mission, many of whom could even be stewarded towards making more or larger gifts over time.\u00a0<\/span><\/p>\n<p><b>AI can identify donors who are likely to give a mid-level gift or the equivalent of one in the next year. <\/b><span style=\"font-weight: 400;\">This allows your development team to take a one-to-few approach in a sustainable, scalable way.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Ongoing Stewardship Efforts<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Like identifying mid-level donation opportunities, machine learning algorithms can also be trained to <\/span><span style=\"font-weight: 400;\">comb your nonprofit\u2019s data<\/span><span style=\"font-weight: 400;\"> for other stewardship opportunities to pass to your development team.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, our solution can also identify donors likely to make major gifts and to bequest your organization a gift in their will. This gives you the immediate benefit of focusing your efforts exactly where they\u2019re most likely to generate results.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">While traditional relationship-building with key supporters should never be flatly replaced by technology, AI instead serves to support those efforts, streamlining your prospect research strategies and making predictions that your development might miss on their own. Comparing AI-generated lists of likely major donors with your own prospect lists can give your major gift fundraising and large-scale campaigns a serious head start.<\/span><\/p>\n<p><b>Through each of these use cases, AI makes advanced fundraising and development activities more feasible and efficient for nonprofits of all sizes.<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It allows nonprofits to better target their campaigns and proactively identify both risks and opportunities. This level of precision, combined with the time saved by a reduced need for manual data analysis, means more revenue for your mission and healthier ROIs over time.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In the past, a typical small or mid-size nonprofit might host one or two events a year, run an annual fundraising drive, and sporadically promote its membership program, if it had one at all.\u00a0 But not anymore. The new norm is to consistently offer a diverse range of engagement opportunities to your community\u2014hybrid fundraising events, [&hellip;]<\/p>\n","protected":false},"author":21,"featured_media":9029,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[80],"tags":[],"ppma_author":[478],"class_list":["post-9027","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nonprofits"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>5 Ways Nonprofits Are Using AI to Drive More Revenue - Heller Consulting<\/title>\n<meta name=\"description\" content=\"Artificial intelligence can help nonprofits of all sizes boost revenue and campaign ROIs. 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