{"id":22068,"date":"2026-03-06T20:52:26","date_gmt":"2026-03-06T20:52:26","guid":{"rendered":"https:\/\/teamheller.com\/?p=22068"},"modified":"2026-03-06T21:15:45","modified_gmt":"2026-03-06T21:15:45","slug":"ashrae-ai-roadmap","status":"publish","type":"post","link":"https:\/\/teamheller.com\/resources\/case-studies\/ashrae-ai-roadmap","title":{"rendered":"ASHRAE AI Roadmap"},"content":{"rendered":"\t\t
\n\t\t\t\t
\n\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Unlocking smarter service with AI<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

ASHRAE AI Roadmap<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

\n\t\t\t\t\t
\n\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

The American Society of Heating, Refrigerating and Air-Conditioning Engineers (ASHRAE)<\/a> is a global professional association committed to advancing the arts and sciences of heating, ventilation, air conditioning, refrigeration, and related systems. ASHRAE develops widely recognized technical standards and guidelines and provides education and certification programs for engineers and industry professionals. Its mission is to serve humanity by promoting sustainable technology and improving indoor environmental quality and energy efficiency.<\/p>

ASHRAE technology leaders asked Heller to help them clarify where AI could responsibly add value\u2014without risking member trust or intellectual property tied to their Standards. Through a structured AI preparedness assessment<\/a> and collaborative workshops, we co-created an actionable roadmap to move from exploration to measured incorporation of AI.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"A\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t\t
\n\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
\n\t\t\t<\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
Human oversight is essential for every AI use case. For any automated decision-making, a human with appropriate knowledge will review outcomes to verify they align with guiding principles to intervene or override decisions if necessary.<\/div>\n\t\t\t\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t
FROM ASHRAE'S AI GUIDING PRINCIPLES<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t\t
\n\t\t
\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Challenge: Shadow AI, siloed data, and governance risk<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

ASHRAE, like many nonprofits without an AI roadmap, had a ban on AI use in the organization. This led to the use of \u201cshadow AI\u201d\u2014staff experimenting with tools without policy or oversight. At the same time, data lived in silos, governance was informal, and teams held differing views on when and how to use AI.\u00a0<\/p>

Leaders were excited about AI\u2019s capacity to serve their members better but hesitant to adopt AI across the organization because they were concerned about losing control of proprietary information. The organization needed a unifying strategy<\/a> that prioritized privacy, fairness, and member value while aligning staff across departments.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Solution: A governance\u2011first AI roadmap<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Discovery & alignment.<\/strong> Heller conducted four AI workshops to document goals, current maturity, and AI Guiding Principles<\/a>; we identified ASHRAE\u2019s AI maturity to be Exploration<\/strong>, with a plan to advance to Incorporation<\/strong>.<\/p>

Data review.<\/strong> We inventoried data sources, mapped systems, and evaluated the feasibility and impact for each proposed use case\u2014pinpointing gaps in governance, data management and integration, and processes that would limit AI success.<\/p>

Governance-first roadmap.<\/strong> We recommended standing up an AI Governance Committee, defining permitted uses of AI<\/a>, formulating an Acceptable Use policy and AI reference style guide, and establishing third-party risk and monitoring practices.<\/p>

Platform and rollout planning.<\/strong> For near-term productivity, we proposed a phased Generative AI approach inside their current tools and using the Copilot function they already had access to (with Purview monitoring), then expanding to Copilot Studio for power users\u2014paired with training and permission reviews.<\/p>

Change management<\/a>.<\/strong> We advised proactive communications, role-based training, and a clear \u201cwhy statement\u201d to reduce fear, build buy-in, and improve adoption.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

\n\t\t\t\t\t
\n\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
\n\t\t\t<\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
Content generated in part or whole by AI will be labelled as AI generated (or the source will be cited). AI system decisions and outputs must be understandable and explainable to users and regulators.<\/div>\n\t\t\t\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t
FROM ASHRAE'S AI GUIDING PRINCIPLES<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t\t
\n\t\t
\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

The Result: Governed AI with measurable impact<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Shared guardrails.<\/strong> ASHRAE adopted AI Guiding Principles\u2014privacy, fairness, transparency, safety\/security, reliability, accountability, commitment to members, and human oversight\u2014to evaluate all use cases going forward.<\/p>

Prioritized value.<\/strong> Together we prioritized seven use cases but focused on the two areas of highest priority: Member services & engagement<\/strong> and data integration & licensing.<\/strong><\/p>

Actionable path.<\/strong> The roadmap includes approaches for governance<\/a>, staff education, a GenAI pilot, a list of approved apps, and a monitoring regimen. Simultaneously, the organization is selecting top use cases, defining requirements for each use case, and will run responsible AI testing that includes red teams and continuous monitoring.<\/p>

Clarity on what AI success looks like.<\/strong> By establishing clear metrics for efficiency, member experience, cross\u2011department alignment, and IP protection, the project produced tangible business outcomes. ASHRAE emerged with enhanced search functionality and stronger policies to protect and preserve its Standards.<\/p><\/div><\/div><\/div><\/div><\/div><\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

What this means for leading social sector organizations<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

This approach actively guides mission-driven organizations to align AI adoption with their organizational goals. We start by establishing clear guardrails, identifying low-risk productivity gains, and designating a single, monitored GenAI entry point to reduce shadow AI and unnecessary risk.<\/p>

From there, organizations can move deliberately into high-value use cases\u2014such as member, patient, or student services, and content or licensing workflows\u2014using responsible, human-led testing to ensure AI reduces manual work, improves efficiency, and better aligns staff time with mission-critical needs before anything is launched.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

\n\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Ready to get started?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

If you\u2019re ready to turn AI from adhoc experiments into a safe, mission aligned program, we can help you replicate this roadmap. Share your goals and systems, and we\u2019ll shape an adoption plan your stakeholders can support.<\/p>

If you work at a nonprofit, education, or healthcare org and you need help with your technology project, get in touch!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tCONTACT US<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Unlocking smarter service with AI ASHRAE AI Roadmap The American Society of Heating, Refrigerating and Air-Conditioning Engineers (ASHRAE) is a global professional association committed to advancing the arts and sciences of heating, ventilation, air conditioning, refrigeration, and related systems. ASHRAE develops widely recognized technical standards and guidelines and provides education and certification programs for engineers […]<\/p>\n","protected":false},"author":39,"featured_media":22070,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[136,350],"tags":[1026,254,355,1023,1024,1025],"ppma_author":[474],"class_list":["post-22068","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ai","category-case-studies","tag-ai-ethics","tag-nonprofit-ai","tag-case-study","tag-ashrae","tag-membership-organization","tag-ai-roadmap"],"acf":[],"yoast_head":"\nASHRAE AI Roadmap - Heller Consulting<\/title>\n<meta name=\"description\" content=\"ASHRAE worked with Heller to define a responsible AI strategy\u2014aligning governance, data, and teams to unlock member value without risking IP.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/teamheller.com\/resources\/case-studies\/ashrae-ai-roadmap\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ASHRAE AI Roadmap\" \/>\n<meta property=\"og:description\" content=\"Unlocking smarter service with AI ASHRAE AI Roadmap The American Society of Heating, Refrigerating and Air-Conditioning Engineers (ASHRAE) is a global\" \/>\n<meta property=\"og:url\" content=\"https:\/\/teamheller.com\/resources\/case-studies\/ashrae-ai-roadmap\" \/>\n<meta property=\"og:site_name\" content=\"Heller Consulting\" \/>\n<meta property=\"article:published_time\" content=\"2026-03-06T20:52:26+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-06T21:15:45+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/teamheller.com\/wp-content\/uploads\/2026\/03\/ashrae-case-study-main-image-new-design.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1500\" \/>\n\t<meta property=\"og:image:height\" content=\"844\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Lyndal Cairns\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Lyndal Cairns\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/case-studies\\\/ashrae-ai-roadmap#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/case-studies\\\/ashrae-ai-roadmap\"},\"author\":{\"name\":\"Lyndal Cairns\",\"@id\":\"https:\\\/\\\/teamheller.com\\\/#\\\/schema\\\/person\\\/e6b5d444364c0488420ee4c358014b9b\"},\"headline\":\"ASHRAE AI Roadmap\",\"datePublished\":\"2026-03-06T20:52:26+00:00\",\"dateModified\":\"2026-03-06T21:15:45+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/case-studies\\\/ashrae-ai-roadmap\"},\"wordCount\":800,\"publisher\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/case-studies\\\/ashrae-ai-roadmap#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/es7hq8rr83h.exactdn.com\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/ashrae-case-study-main-image-new-design.jpg?strip=all\",\"keywords\":[\"ai ethics\",\"nonprofit ai\",\"case study\",\"ashrae\",\"membership organization\",\"ai roadmap\"],\"articleSection\":[\"Data & AI\",\"Case Studies\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/case-studies\\\/ashrae-ai-roadmap\",\"url\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/case-studies\\\/ashrae-ai-roadmap\",\"name\":\"ASHRAE AI Roadmap - Heller Consulting\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/case-studies\\\/ashrae-ai-roadmap#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/case-studies\\\/ashrae-ai-roadmap#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/es7hq8rr83h.exactdn.com\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/ashrae-case-study-main-image-new-design.jpg?strip=all\",\"datePublished\":\"2026-03-06T20:52:26+00:00\",\"dateModified\":\"2026-03-06T21:15:45+00:00\",\"description\":\"ASHRAE worked with Heller to define a responsible AI strategy\u2014aligning governance, data, and teams to unlock member value without risking IP.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/case-studies\\\/ashrae-ai-roadmap#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/teamheller.com\\\/resources\\\/case-studies\\\/ashrae-ai-roadmap\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/case-studies\\\/ashrae-ai-roadmap#primaryimage\",\"url\":\"https:\\\/\\\/es7hq8rr83h.exactdn.com\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/ashrae-case-study-main-image-new-design.jpg?strip=all\",\"contentUrl\":\"https:\\\/\\\/es7hq8rr83h.exactdn.com\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/ashrae-case-study-main-image-new-design.jpg?strip=all\",\"width\":1500,\"height\":844,\"caption\":\"A technician in a light-colored uniform inspects and writes on a ceiling-mounted air conditioning unit with a clipboard, much like outlining an AI roadmap for nonprofits case study, inside a modern office space.\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/case-studies\\\/ashrae-ai-roadmap#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/teamheller.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"ASHRAE AI Roadmap\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/teamheller.com\\\/#website\",\"url\":\"https:\\\/\\\/teamheller.com\\\/\",\"name\":\"Heller Consulting\",\"description\":\"Nonprofit CRM planning and technology strategy\",\"publisher\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/teamheller.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/teamheller.com\\\/#organization\",\"name\":\"Heller Consulting\",\"url\":\"https:\\\/\\\/teamheller.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/teamheller.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/es7hq8rr83h.exactdn.com\\\/wp-content\\\/uploads\\\/2024\\\/03\\\/homepage-featured-image.jpg?strip=all&lossy=1&ssl=1\",\"contentUrl\":\"https:\\\/\\\/es7hq8rr83h.exactdn.com\\\/wp-content\\\/uploads\\\/2024\\\/03\\\/homepage-featured-image.jpg?strip=all&lossy=1&ssl=1\",\"width\":700,\"height\":467,\"caption\":\"Heller Consulting\"},\"image\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/teamheller.com\\\/#\\\/schema\\\/person\\\/e6b5d444364c0488420ee4c358014b9b\",\"name\":\"Lyndal Cairns\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/teamheller.com\\\/wp-content\\\/uploads\\\/2019\\\/03\\\/Lyndal-Cairns-preference-2-2025-Heller-Headshots-Delaney-Rain-Photography-3-e1748896068275.jpgc66f20c3dc6ba234f2301dfcd7ba8e28\",\"url\":\"https:\\\/\\\/teamheller.com\\\/wp-content\\\/uploads\\\/2019\\\/03\\\/Lyndal-Cairns-preference-2-2025-Heller-Headshots-Delaney-Rain-Photography-3-e1748896068275.jpg\",\"contentUrl\":\"https:\\\/\\\/teamheller.com\\\/wp-content\\\/uploads\\\/2019\\\/03\\\/Lyndal-Cairns-preference-2-2025-Heller-Headshots-Delaney-Rain-Photography-3-e1748896068275.jpg\",\"caption\":\"Lyndal Cairns\"},\"description\":\"Lyndal has worked at the intersection of nonprofits and technology for most of her career, building strategic marketing programs and managing data-driven campaigns at the San Francisco AIDS Foundation, Nonprofit Technology Network, InfluxData, and others. She leads Heller\u2019s marketing efforts and is excited to position Team Heller as the partner of choice for nonprofit and education advancement leaders. When not at her desk, Lyndal is usually on a hiking trail or listening to a podcast about star stuff.\",\"sameAs\":[\"https:\\\/\\\/teamheller.com\\\/resources\\\/blog\\\/lyndal-cairns\"],\"url\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/blog\\\/author\\\/lyndalcairns\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"ASHRAE AI Roadmap - Heller Consulting","description":"ASHRAE worked with Heller to define a responsible AI strategy\u2014aligning governance, data, and teams to unlock member value without risking IP.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/teamheller.com\/resources\/case-studies\/ashrae-ai-roadmap","og_locale":"en_US","og_type":"article","og_title":"ASHRAE AI Roadmap","og_description":"Unlocking smarter service with AI ASHRAE AI Roadmap The American Society of Heating, Refrigerating and Air-Conditioning Engineers (ASHRAE) is a global","og_url":"https:\/\/teamheller.com\/resources\/case-studies\/ashrae-ai-roadmap","og_site_name":"Heller Consulting","article_published_time":"2026-03-06T20:52:26+00:00","article_modified_time":"2026-03-06T21:15:45+00:00","og_image":[{"width":1500,"height":844,"url":"https:\/\/teamheller.com\/wp-content\/uploads\/2026\/03\/ashrae-case-study-main-image-new-design.jpg","type":"image\/jpeg"}],"author":"Lyndal Cairns","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Lyndal Cairns","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/teamheller.com\/resources\/case-studies\/ashrae-ai-roadmap#article","isPartOf":{"@id":"https:\/\/teamheller.com\/resources\/case-studies\/ashrae-ai-roadmap"},"author":{"name":"Lyndal Cairns","@id":"https:\/\/teamheller.com\/#\/schema\/person\/e6b5d444364c0488420ee4c358014b9b"},"headline":"ASHRAE AI Roadmap","datePublished":"2026-03-06T20:52:26+00:00","dateModified":"2026-03-06T21:15:45+00:00","mainEntityOfPage":{"@id":"https:\/\/teamheller.com\/resources\/case-studies\/ashrae-ai-roadmap"},"wordCount":800,"publisher":{"@id":"https:\/\/teamheller.com\/#organization"},"image":{"@id":"https:\/\/teamheller.com\/resources\/case-studies\/ashrae-ai-roadmap#primaryimage"},"thumbnailUrl":"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2026\/03\/ashrae-case-study-main-image-new-design.jpg?strip=all","keywords":["ai ethics","nonprofit ai","case study","ashrae","membership organization","ai roadmap"],"articleSection":["Data & AI","Case Studies"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/teamheller.com\/resources\/case-studies\/ashrae-ai-roadmap","url":"https:\/\/teamheller.com\/resources\/case-studies\/ashrae-ai-roadmap","name":"ASHRAE AI Roadmap - Heller Consulting","isPartOf":{"@id":"https:\/\/teamheller.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/teamheller.com\/resources\/case-studies\/ashrae-ai-roadmap#primaryimage"},"image":{"@id":"https:\/\/teamheller.com\/resources\/case-studies\/ashrae-ai-roadmap#primaryimage"},"thumbnailUrl":"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2026\/03\/ashrae-case-study-main-image-new-design.jpg?strip=all","datePublished":"2026-03-06T20:52:26+00:00","dateModified":"2026-03-06T21:15:45+00:00","description":"ASHRAE worked with Heller to define a responsible AI strategy\u2014aligning governance, data, and teams to unlock member value without risking IP.","breadcrumb":{"@id":"https:\/\/teamheller.com\/resources\/case-studies\/ashrae-ai-roadmap#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/teamheller.com\/resources\/case-studies\/ashrae-ai-roadmap"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/teamheller.com\/resources\/case-studies\/ashrae-ai-roadmap#primaryimage","url":"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2026\/03\/ashrae-case-study-main-image-new-design.jpg?strip=all","contentUrl":"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2026\/03\/ashrae-case-study-main-image-new-design.jpg?strip=all","width":1500,"height":844,"caption":"A technician in a light-colored uniform inspects and writes on a ceiling-mounted air conditioning unit with a clipboard, much like outlining an AI roadmap for nonprofits case study, inside a modern office space."},{"@type":"BreadcrumbList","@id":"https:\/\/teamheller.com\/resources\/case-studies\/ashrae-ai-roadmap#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/teamheller.com\/"},{"@type":"ListItem","position":2,"name":"ASHRAE AI Roadmap"}]},{"@type":"WebSite","@id":"https:\/\/teamheller.com\/#website","url":"https:\/\/teamheller.com\/","name":"Heller Consulting","description":"Nonprofit CRM planning and technology strategy","publisher":{"@id":"https:\/\/teamheller.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/teamheller.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/teamheller.com\/#organization","name":"Heller Consulting","url":"https:\/\/teamheller.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/teamheller.com\/#\/schema\/logo\/image\/","url":"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2024\/03\/homepage-featured-image.jpg?strip=all&lossy=1&ssl=1","contentUrl":"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2024\/03\/homepage-featured-image.jpg?strip=all&lossy=1&ssl=1","width":700,"height":467,"caption":"Heller Consulting"},"image":{"@id":"https:\/\/teamheller.com\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/teamheller.com\/#\/schema\/person\/e6b5d444364c0488420ee4c358014b9b","name":"Lyndal Cairns","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/teamheller.com\/wp-content\/uploads\/2019\/03\/Lyndal-Cairns-preference-2-2025-Heller-Headshots-Delaney-Rain-Photography-3-e1748896068275.jpgc66f20c3dc6ba234f2301dfcd7ba8e28","url":"https:\/\/teamheller.com\/wp-content\/uploads\/2019\/03\/Lyndal-Cairns-preference-2-2025-Heller-Headshots-Delaney-Rain-Photography-3-e1748896068275.jpg","contentUrl":"https:\/\/teamheller.com\/wp-content\/uploads\/2019\/03\/Lyndal-Cairns-preference-2-2025-Heller-Headshots-Delaney-Rain-Photography-3-e1748896068275.jpg","caption":"Lyndal Cairns"},"description":"Lyndal has worked at the intersection of nonprofits and technology for most of her career, building strategic marketing programs and managing data-driven campaigns at the San Francisco AIDS Foundation, Nonprofit Technology Network, InfluxData, and others. She leads Heller\u2019s marketing efforts and is excited to position Team Heller as the partner of choice for nonprofit and education advancement leaders. When not at her desk, Lyndal is usually on a hiking trail or listening to a podcast about star stuff.","sameAs":["https:\/\/teamheller.com\/resources\/blog\/lyndal-cairns"],"url":"https:\/\/teamheller.com\/resources\/blog\/author\/lyndalcairns"}]}},"authors":[{"term_id":474,"user_id":39,"is_guest":0,"slug":"lyndalcairns","display_name":"Lyndal Cairns","avatar_url":{"url":"https:\/\/teamheller.com\/wp-content\/uploads\/2019\/03\/Lyndal-Cairns-preference-2-2025-Heller-Headshots-Delaney-Rain-Photography-3-e1748896068275.jpg","url2x":"https:\/\/teamheller.com\/wp-content\/uploads\/2019\/03\/Lyndal-Cairns-preference-2-2025-Heller-Headshots-Delaney-Rain-Photography-3-e1748896068275.jpg"},"1":"","2":"","3":"","4":"","5":"","6":"","7":"","8":""}],"_links":{"self":[{"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/posts\/22068","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/users\/39"}],"replies":[{"embeddable":true,"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/comments?post=22068"}],"version-history":[{"count":13,"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/posts\/22068\/revisions"}],"predecessor-version":[{"id":22088,"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/posts\/22068\/revisions\/22088"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/media\/22070"}],"wp:attachment":[{"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/media?parent=22068"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/categories?post=22068"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/tags?post=22068"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/ppma_author?post=22068"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}