{"id":21660,"date":"2018-10-04T22:38:32","date_gmt":"2018-10-04T22:38:32","guid":{"rendered":"https:\/\/teamheller.com\/?p=21660"},"modified":"2026-01-28T22:50:15","modified_gmt":"2026-01-28T22:50:15","slug":"crm-implementation-costs-guide","status":"publish","type":"post","link":"https:\/\/teamheller.com\/resources\/guides\/crm-implementation-costs","title":{"rendered":"Preventing Unexpected Costs in CRM Implementations"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"21660\" class=\"elementor elementor-21660\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1cfbafb2 e-flex e-con-boxed e-con e-parent\" data-id=\"1cfbafb2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2b40d77e e-con-full e-flex e-con e-child\" data-id=\"2b40d77e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_direction&quot;:&quot;negative&quot;,&quot;motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]},&quot;motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}},&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1cccdc4d elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"1cccdc4d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Preventing Unexpected Costs in CRM Implementations<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2dbaabe8 elementor-widget elementor-widget-text-editor\" data-id=\"2dbaabe8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>CRM implementations have a way of showing the cracks in cause-driven organizations, as misaligned goals and siloed processes are made clear. It is critical to keep a lid on the cost of a CRM project\u2014in terms of technology and staff time.<\/p><p>While effective project management methods allow you to keep a project on time and in budget, they aren\u2019t enough to ensure that people adapt to new systems and processes. For that, you need a process informed by change management best practices.<\/p><p>This white paper <strong>Preventing Unexpected Costs in CRM Implementations<\/strong> takes a deep dive into three ways that implementation projects cost more than you think,\u00a0 and what you can do to avoid that unfortunate situation. We then describe methods that will help you not only finish the project, but truly achieve success and maximize your return on your investment.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6c3295c6 e-con-full e-flex e-con e-child\" data-id=\"6c3295c6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-19375ba6 elementor-widget elementor-widget-image\" data-id=\"19375ba6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"460\" height=\"589\" src=\"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2018\/10\/crm-implementation-costs.png?strip=all\" class=\"attachment-large size-large wp-image-21663\" alt=\"A red umbrella shields a money bag from blue arrows coming from the left, highlighting ways to prevent unexpected CRM costs for nonprofits through effective change management. The Heller Consulting logo appears at the bottom.\" srcset=\"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2018\/10\/crm-implementation-costs.png?strip=all 460w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2018\/10\/crm-implementation-costs-234x300.png?strip=all 234w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2018\/10\/crm-implementation-costs-117x150.png?strip=all 117w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2018\/10\/crm-implementation-costs.png?strip=all&amp;w=184 184w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2018\/10\/crm-implementation-costs.png?strip=all&amp;w=368 368w\" sizes=\"(max-width: 460px) 100vw, 460px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-437c7814 e-flex e-con-boxed e-con e-parent\" data-id=\"437c7814\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-71773907 elementor-widget elementor-widget-heading\" data-id=\"71773907\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Download the Guide Today<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-388eff7e elementor-widget__width-initial elementor-widget elementor-widget-shortcode\" data-id=\"388eff7e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><iframe title=\"Preventing Unexpected Costs Guide\" class=\"pardotform\" src=\"https:\/\/info.teamheller.com\/l\/734413\/2019-05-03\/37f\" width=\"450\" height=\"700\" type=\"text\/html\" frameborder=\"0\" allowTransparency=\"true\" style=\"border: 0\"><\/iframe><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-76ee8394 e-flex e-con-boxed e-con e-parent\" data-id=\"76ee8394\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5eb9911d e-con-full e-flex e-con e-child\" data-id=\"5eb9911d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_direction&quot;:&quot;negative&quot;,&quot;motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]},&quot;motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}},&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3e40582c elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"3e40582c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Inside this Guide\u200b<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-226dd103 elementor-widget elementor-widget-text-editor\" data-id=\"226dd103\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>The difference between project management and change management<\/li><li>How direct cost overruns occur<\/li><li>Why tasks take longer in the weeks and months after you launch a new system<\/li><li>Who can most effectively deliver project communications<\/li><\/ul><p>\u00a0<\/p><p>Focusing on the technology while ignoring the people who will use it can lead to wasted time, energy, and money beyond just the project budget. This resource will give you concrete ways to deepen your organization\u2019s focus on the impact of system change on individuals in order to prevent unexpected costs and stress.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f0f604 e-con-full e-flex e-con e-child\" data-id=\"f0f604\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4d64745 elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"4d64745\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"457\" height=\"287\" src=\"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2018\/10\/crm-implementation-productivity-dip.png?strip=all\" class=\"attachment-large size-large wp-image-21664\" alt=\"A line graph shows productivity over time during CRM implementation. Productivity dips after implementation, then rises. Effective change management lessens the dip and speeds recovery, helping manage CRM costs for nonprofits while reaching target productivity.\" srcset=\"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2018\/10\/crm-implementation-productivity-dip.png?strip=all 457w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2018\/10\/crm-implementation-productivity-dip-300x188.png?strip=all 300w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2018\/10\/crm-implementation-productivity-dip-150x94.png?strip=all 150w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2018\/10\/crm-implementation-productivity-dip.png?strip=all&amp;w=91 91w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2018\/10\/crm-implementation-productivity-dip.png?strip=all&amp;w=365 365w\" sizes=\"(max-width: 457px) 100vw, 457px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>This white paper Preventing Unexpected Costs in CRM Implementations takes a deep dive into three ways that implementation projects cost more than you think,\u00a0 and what you can do to avoid that unfortunate situation. We then describe methods that will help you not only finish the project, but truly achieve success and maximize your return on your investment.<\/p>\n","protected":false},"author":39,"featured_media":977,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[378],"tags":[377,1017,1018],"ppma_author":[474],"class_list":["post-21660","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-guide","tag-guide","tag-crm-costs","tag-salesforce-costs"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Preventing Unexpected Costs in CRM Implementations - Heller Consulting<\/title>\n<meta name=\"description\" content=\"CRM implementations for nonprofits can be made easy by preventing unexpected costs. 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We then describe methods that will help you not only finish the project, but truly achieve success and maximize your return on your investment.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/teamheller.com\/resources\/guides\/crm-implementation-costs\" \/>\n<meta property=\"og:site_name\" content=\"Heller Consulting\" \/>\n<meta property=\"article:published_time\" content=\"2018-10-04T22:38:32+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-28T22:50:15+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/teamheller.com\/wp-content\/uploads\/2015\/05\/In-Focus-The-Cost-of-Storage.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"700\" \/>\n\t<meta property=\"og:image:height\" content=\"350\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Lyndal Cairns\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Lyndal Cairns\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/guides\\\/crm-implementation-costs#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/guides\\\/crm-implementation-costs\"},\"author\":{\"name\":\"Lyndal Cairns\",\"@id\":\"https:\\\/\\\/teamheller.com\\\/#\\\/schema\\\/person\\\/e6b5d444364c0488420ee4c358014b9b\"},\"headline\":\"Preventing Unexpected Costs in CRM Implementations\",\"datePublished\":\"2018-10-04T22:38:32+00:00\",\"dateModified\":\"2026-01-28T22:50:15+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/guides\\\/crm-implementation-costs\"},\"wordCount\":259,\"publisher\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/guides\\\/crm-implementation-costs#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/es7hq8rr83h.exactdn.com\\\/wp-content\\\/uploads\\\/2015\\\/05\\\/In-Focus-The-Cost-of-Storage.jpg?strip=all\",\"keywords\":[\"guide\",\"crm costs\",\"salesforce costs\"],\"articleSection\":[\"Guide Landing Page\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/guides\\\/crm-implementation-costs\",\"url\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/guides\\\/crm-implementation-costs\",\"name\":\"Preventing Unexpected Costs in CRM Implementations - Heller Consulting\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/guides\\\/crm-implementation-costs#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/guides\\\/crm-implementation-costs#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/es7hq8rr83h.exactdn.com\\\/wp-content\\\/uploads\\\/2015\\\/05\\\/In-Focus-The-Cost-of-Storage.jpg?strip=all\",\"datePublished\":\"2018-10-04T22:38:32+00:00\",\"dateModified\":\"2026-01-28T22:50:15+00:00\",\"description\":\"CRM implementations for nonprofits can be made easy by preventing unexpected costs. 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