{"id":21004,"date":"2025-12-02T21:44:49","date_gmt":"2025-12-02T21:44:49","guid":{"rendered":"https:\/\/teamheller.com\/?p=21004"},"modified":"2025-12-09T16:39:47","modified_gmt":"2025-12-09T16:39:47","slug":"millennium-crm-end-of-support","status":"publish","type":"post","link":"https:\/\/teamheller.com\/resources\/blog\/millennium-crm-end-of-support","title":{"rendered":"Higher ed advancement teams weigh their options in Millennium sunset"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"21004\" class=\"elementor elementor-21004\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4f4d17a e-flex e-con-boxed e-con e-parent\" data-id=\"4f4d17a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5eb47fdd elementor-widget elementor-widget-text-editor\" data-id=\"5eb47fdd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If your advancement office relies on <a href=\"https:\/\/www.mip.com\/millennium\/\">Millennium donor software<\/a>, the news that support will end in\u00a0<strong>December 2026<\/strong>\u00a0is more than a technical milestone\u2014it\u2019s a strategic turning point. The complexity of CRM transitions means that\u00a0now\u00a0is the time to start planning.<\/p><p>Many institutions using Millennium are already feeling the strain of aging infrastructure: limited reporting capabilities, siloed data, and difficulty integrating with modern tools. These challenges will only grow as the sunset looms and making a good decision about your donor software is critical.<\/p><h2><strong>Why you should start planning now<\/strong><\/h2><p><a href=\"\/resources\/blog\/top-considerations-when-moving-to-new-higher-education-advancement-software\">CRM transitions<\/a> are not quick fixes. They require thoughtful planning, stakeholder alignment, and phased implementation. Starting early allows your institution to:<\/p><ul><li><strong>Assess current systems and workflows<\/strong>\u00a0without urgency<\/li><li><strong>Engage cross-functional teams<\/strong>\u00a0to define future needs<\/li><li><strong>Budget and phase the transition<\/strong>\u00a0over multiple fiscal years<\/li><li><strong>Avoid disruption<\/strong>\u00a0to fundraising, alumni engagement, and donor stewardship<\/li><\/ul><h2><strong>\ud83e\udded What to consider when choosing a new CRM<\/strong><\/h2><p>Education institutions have <a href=\"\/resources\/blog\/advancement-tech-best-practices\">unique advancement needs<\/a>. When evaluating new platforms, consider:<\/p><ul><li><strong>Complex data relationships<\/strong>: Can the system handle householding, affiliations, and external IDs?<\/li><li><strong>Gift processing<\/strong>: Does it support hard\/soft credits, batching, and receipts?<\/li><li><strong>Reporting and dashboards<\/strong>: Are they customizable for different teams?<\/li><li><strong>Integration<\/strong>: Can it connect with student systems, advancement services, alumni relations, IT, finance, and marketing tools?<\/li><li><strong>User experience<\/strong>: Is it intuitive and accessible for staff across departments?<\/li><\/ul><h2><strong>\ud83d\udca1 CRM options for advancement teams<\/strong><\/h2><p>Several platforms offer robust solutions for higher education. Here\u2019s a look at what\u2019s available:<\/p><ul><li><a href=\"\/what-we-do-technology-strategy\/implementation\/salesforce\"><strong>Salesforce<\/strong><\/a> provides a scalable, customizable platform with a rich ecosystem of integrations. <strong>Salesforce Nonprofit Cloud<\/strong>\u00a0AKA Agentforce Nonprofit has core fundraising and relationship management features, plus access to the entire Salesforce ecosystem so you can pick and choose functionality for program management, marketing, analytics, and more.<\/li><li><strong><a href=\"\/what-we-do\/implementation\/kindsight-ascend\">Kindsight Ascend<\/a><\/strong> is a Salesforce managed package built specifically for higher ed fundraising. It adds tailored features like donor research, gift processing automation, and alumni engagement tools. This combination is increasingly favored by institutions seeking flexibility and depth.<\/li><li><a href=\"\/what-we-do\/implementation\/blackbaud\"><strong>Blackbaud Raiser\u2019s Edge NXT<\/strong><\/a>: Familiar to many advancement teams, though less flexible for institutions seeking deeper integration and customization.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-34a8bd45 e-flex e-con-boxed e-con e-parent\" data-id=\"34a8bd45\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-26643ef2 e-flex e-con-boxed elementor-invisible e-con e-child\" data-id=\"26643ef2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-66701363 e-con-full e-flex e-con e-child\" data-id=\"66701363\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1418edf1 elementor-widget elementor-widget-image\" data-id=\"1418edf1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1000\" height=\"1500\" src=\"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/05\/grodon-college-mortar-case-study-vertical-1.jpg?strip=all\" class=\"attachment-full size-full wp-image-15952\" alt=\"A graduate wearing a cap with a pink tassel and a gown with a pink stole sits among other graduates at a ceremony, facing forward.\" srcset=\"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/05\/grodon-college-mortar-case-study-vertical-1.jpg?strip=all 1000w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/05\/grodon-college-mortar-case-study-vertical-1-200x300.jpg?strip=all 200w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/05\/grodon-college-mortar-case-study-vertical-1-683x1024.jpg?strip=all 683w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/05\/grodon-college-mortar-case-study-vertical-1-100x150.jpg?strip=all 100w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/05\/grodon-college-mortar-case-study-vertical-1-768x1152.jpg?strip=all 768w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/05\/grodon-college-mortar-case-study-vertical-1.jpg?strip=all&amp;w=400 400w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/05\/grodon-college-mortar-case-study-vertical-1.jpg?strip=all&amp;w=600 600w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/05\/grodon-college-mortar-case-study-vertical-1.jpg?strip=all&amp;w=450 450w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-739b75d6 e-con-full e-flex e-con e-child\" data-id=\"739b75d6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-137f33a0 elementor-widget elementor-widget-heading\" data-id=\"137f33a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Mapping a path forward: CRM strategy for a higher education leader<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-584d5deb elementor-widget elementor-widget-text-editor\" data-id=\"584d5deb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4 style=\"text-align: left;\">Challenge<\/h4><p style=\"text-align: left;\">A nationally recognized hospitality education institution had relied on Millennium donor software for decades. With support ending and the hazards of manual workarounds piling up, the advancement team needed to evaluate modern CRM options that could meet their evolving needs. Reporting limitations, data silos, and integration challenges were already impacting operations, prompting leadership to seek a strategic path forward\u2014not just a technical fix.<\/p><h4 style=\"text-align: left;\">Approach<\/h4><p style=\"text-align: left;\">Heller Consulting partnered with the institution to assess its CRM needs. Through stakeholder interviews, workshops, and gap analysis, the team surfaced key priorities: improved donor research, better householding and affiliation tracking, and more flexible reporting.<\/p><p style=\"text-align: left;\">The engagement included:<\/p><ul style=\"text-align: left;\"><li>Mapping Millennium\u2019s limitations against modern platforms<\/li><li>Evaluating options like Microsoft Dynamics, Salesforce Nonprofit Cloud (NPC), and Kindsight Ascend<\/li><li>Facilitating cross-departmental alignment and change management planning<\/li><\/ul><h4 style=\"text-align: left;\">Results<\/h4><p style=\"text-align: left;\">The institution emerged with a shortlist of CRM platforms tailored to their advancement goals and our expert recommendation. Staff gained clarity and confidence, and initial resistance gave way to optimism. With Heller\u2019s guidance, the organization is now positioned to move forward with a CRM strategy that supports both mission and growth.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e75f7cc e-flex e-con-boxed e-con e-parent\" data-id=\"e75f7cc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1bac5d8 elementor-widget elementor-widget-text-editor\" data-id=\"1bac5d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>\u2705 Next steps for your institution<\/strong><\/p>\n<ol>\n<li><strong>Conduct a CRM assessment<\/strong>: Document current workflows, pain points, and goals.<\/li>\n<li><strong>Engage stakeholders<\/strong>: Include advancement, IT, finance, and alumni relations.<\/li>\n<li><strong>Build a roadmap<\/strong>: Define phases, timelines, and budget for migration.<\/li>\n<li><strong>Explore platforms<\/strong>: Demo Salesforce + ascend and university-specific options to compare fit.<\/li>\n<li><strong>Choose a partner<\/strong>: Work with a consulting firm that understands higher ed and CRM strategy.<\/li>\n<\/ol>\n<h2><strong>\ud83e\udd1d How Heller Consulting can help<\/strong><\/h2>\n<p>Heller Consulting has guided multiple education institutions through CRM transitions\u2014from discovery and planning to implementation and support. We understand the nuances of advancement operations and offer:<\/p>\n<ul>\n<li>Strategic planning and roadmap development<\/li>\n<li>Data migration and system configuration<\/li>\n<li>Staff training and change management<\/li>\n<li>Ongoing support and optimization<\/li>\n<\/ul>\n<p>The end of Millennium support is a challenge\u2014but also an opportunity. Let\u2019s build your next-generation advancement platform together. <a href=\"\/contact-us\">Get in touch<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>If your advancement office relies on Millennium donor software, the news that support will end in\u00a0December 2026\u00a0is more than a technical milestone\u2014it\u2019s a strategic turning point. The complexity of CRM transitions means that\u00a0now\u00a0is the time to start planning. Many institutions using Millennium are already feeling the strain of aging infrastructure: limited reporting capabilities, siloed data, [&hellip;]<\/p>\n","protected":false},"author":40,"featured_media":21005,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[16],"tags":[1008,560,572,632],"ppma_author":[1009],"class_list":["post-21004","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-crm","tag-millennium-crm","tag-crm-integration","tag-nonprofit-crm-implementation","tag-education-advancement-strategy"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Higher ed advancement teams weigh their options in Millennium sunset - Heller Consulting<\/title>\n<meta name=\"description\" content=\"Higher ed advancement teams using Millennium donor software face a critical decision as support ends in December 2026. Learn why early CRM planning matters and explore top options like Salesforce Nonprofit Cloud, Kindsight Ascend, and Blackbaud Raiser\u2019s Edge NXT.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/teamheller.com\/resources\/blog\/millennium-crm-end-of-support\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Higher ed advancement teams weigh their options in Millennium sunset\" \/>\n<meta property=\"og:description\" content=\"If your advancement office relies on Millennium donor software, the news that support will end in\u00a0December 2026\u00a0is more than a technical milestone\u2014it\u2019s a\" \/>\n<meta property=\"og:url\" content=\"https:\/\/teamheller.com\/resources\/blog\/millennium-crm-end-of-support\" \/>\n<meta property=\"og:site_name\" content=\"Heller Consulting\" \/>\n<meta property=\"article:published_time\" content=\"2025-12-02T21:44:49+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-09T16:39:47+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/teamheller.com\/wp-content\/uploads\/2025\/12\/campus-life.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Joshua Moore\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Rebecca Nguyen\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/blog\\\/millennium-crm-end-of-support#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/blog\\\/millennium-crm-end-of-support\"},\"author\":{\"name\":\"Rebecca Nguyen\",\"@id\":\"https:\\\/\\\/teamheller.com\\\/#\\\/schema\\\/person\\\/be27f287c68d6b42394f294778a31a45\"},\"headline\":\"Higher ed advancement teams weigh their options in Millennium sunset\",\"datePublished\":\"2025-12-02T21:44:49+00:00\",\"dateModified\":\"2025-12-09T16:39:47+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/blog\\\/millennium-crm-end-of-support\"},\"wordCount\":687,\"publisher\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/blog\\\/millennium-crm-end-of-support#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/es7hq8rr83h.exactdn.com\\\/wp-content\\\/uploads\\\/2025\\\/12\\\/campus-life.jpg?strip=all\",\"keywords\":[\"millennium crm\",\"CRM integration\",\"nonprofit CRM implementation\",\"education advancement strategy\"],\"articleSection\":[\"CRM\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/blog\\\/millennium-crm-end-of-support\",\"url\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/blog\\\/millennium-crm-end-of-support\",\"name\":\"Higher ed advancement teams weigh their options in Millennium sunset - Heller Consulting\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/blog\\\/millennium-crm-end-of-support#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/blog\\\/millennium-crm-end-of-support#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/es7hq8rr83h.exactdn.com\\\/wp-content\\\/uploads\\\/2025\\\/12\\\/campus-life.jpg?strip=all\",\"datePublished\":\"2025-12-02T21:44:49+00:00\",\"dateModified\":\"2025-12-09T16:39:47+00:00\",\"description\":\"Higher ed advancement teams using Millennium donor software face a critical decision as support ends in December 2026. Learn why early CRM planning matters and explore top options like Salesforce Nonprofit Cloud, Kindsight Ascend, and Blackbaud Raiser\u2019s Edge NXT.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/blog\\\/millennium-crm-end-of-support#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/teamheller.com\\\/resources\\\/blog\\\/millennium-crm-end-of-support\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/blog\\\/millennium-crm-end-of-support#primaryimage\",\"url\":\"https:\\\/\\\/es7hq8rr83h.exactdn.com\\\/wp-content\\\/uploads\\\/2025\\\/12\\\/campus-life.jpg?strip=all\",\"contentUrl\":\"https:\\\/\\\/es7hq8rr83h.exactdn.com\\\/wp-content\\\/uploads\\\/2025\\\/12\\\/campus-life.jpg?strip=all\",\"width\":1200,\"height\":800,\"caption\":\"A paved path curves through a green, grassy campus with tall trees. In the background, a brick clock tower rises above the trees under a partly cloudy sky.\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/blog\\\/millennium-crm-end-of-support#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/teamheller.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Higher ed advancement teams weigh their options in Millennium sunset\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/teamheller.com\\\/#website\",\"url\":\"https:\\\/\\\/teamheller.com\\\/\",\"name\":\"Heller Consulting\",\"description\":\"Nonprofit CRM planning and technology strategy\",\"publisher\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/teamheller.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/teamheller.com\\\/#organization\",\"name\":\"Heller Consulting\",\"url\":\"https:\\\/\\\/teamheller.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/teamheller.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/es7hq8rr83h.exactdn.com\\\/wp-content\\\/uploads\\\/2024\\\/03\\\/homepage-featured-image.jpg?strip=all&lossy=1&ssl=1\",\"contentUrl\":\"https:\\\/\\\/es7hq8rr83h.exactdn.com\\\/wp-content\\\/uploads\\\/2024\\\/03\\\/homepage-featured-image.jpg?strip=all&lossy=1&ssl=1\",\"width\":700,\"height\":467,\"caption\":\"Heller Consulting\"},\"image\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/teamheller.com\\\/#\\\/schema\\\/person\\\/be27f287c68d6b42394f294778a31a45\",\"name\":\"Rebecca Nguyen\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/teamheller.com\\\/wp-content\\\/uploads\\\/2025\\\/07\\\/holder-image-2-headset-1.png3e74d952ecbfbc6953e5c1839d112abd\",\"url\":\"https:\\\/\\\/teamheller.com\\\/wp-content\\\/uploads\\\/2025\\\/07\\\/holder-image-2-headset-1.png\",\"contentUrl\":\"https:\\\/\\\/teamheller.com\\\/wp-content\\\/uploads\\\/2025\\\/07\\\/holder-image-2-headset-1.png\",\"caption\":\"Rebecca Nguyen\"},\"url\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/blog\\\/author\\\/rebeccanguyen\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Higher ed advancement teams weigh their options in Millennium sunset - Heller Consulting","description":"Higher ed advancement teams using Millennium donor software face a critical decision as support ends in December 2026. Learn why early CRM planning matters and explore top options like Salesforce Nonprofit Cloud, Kindsight Ascend, and Blackbaud Raiser\u2019s Edge NXT.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/teamheller.com\/resources\/blog\/millennium-crm-end-of-support","og_locale":"en_US","og_type":"article","og_title":"Higher ed advancement teams weigh their options in Millennium sunset","og_description":"If your advancement office relies on Millennium donor software, the news that support will end in\u00a0December 2026\u00a0is more than a technical milestone\u2014it\u2019s a","og_url":"https:\/\/teamheller.com\/resources\/blog\/millennium-crm-end-of-support","og_site_name":"Heller Consulting","article_published_time":"2025-12-02T21:44:49+00:00","article_modified_time":"2025-12-09T16:39:47+00:00","og_image":[{"width":1200,"height":800,"url":"https:\/\/teamheller.com\/wp-content\/uploads\/2025\/12\/campus-life.jpg","type":"image\/jpeg"}],"author":"Joshua Moore","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Rebecca Nguyen","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/teamheller.com\/resources\/blog\/millennium-crm-end-of-support#article","isPartOf":{"@id":"https:\/\/teamheller.com\/resources\/blog\/millennium-crm-end-of-support"},"author":{"name":"Rebecca Nguyen","@id":"https:\/\/teamheller.com\/#\/schema\/person\/be27f287c68d6b42394f294778a31a45"},"headline":"Higher ed advancement teams weigh their options in Millennium sunset","datePublished":"2025-12-02T21:44:49+00:00","dateModified":"2025-12-09T16:39:47+00:00","mainEntityOfPage":{"@id":"https:\/\/teamheller.com\/resources\/blog\/millennium-crm-end-of-support"},"wordCount":687,"publisher":{"@id":"https:\/\/teamheller.com\/#organization"},"image":{"@id":"https:\/\/teamheller.com\/resources\/blog\/millennium-crm-end-of-support#primaryimage"},"thumbnailUrl":"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/12\/campus-life.jpg?strip=all","keywords":["millennium crm","CRM integration","nonprofit CRM implementation","education advancement strategy"],"articleSection":["CRM"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/teamheller.com\/resources\/blog\/millennium-crm-end-of-support","url":"https:\/\/teamheller.com\/resources\/blog\/millennium-crm-end-of-support","name":"Higher ed advancement teams weigh their options in Millennium sunset - Heller Consulting","isPartOf":{"@id":"https:\/\/teamheller.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/teamheller.com\/resources\/blog\/millennium-crm-end-of-support#primaryimage"},"image":{"@id":"https:\/\/teamheller.com\/resources\/blog\/millennium-crm-end-of-support#primaryimage"},"thumbnailUrl":"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/12\/campus-life.jpg?strip=all","datePublished":"2025-12-02T21:44:49+00:00","dateModified":"2025-12-09T16:39:47+00:00","description":"Higher ed advancement teams using Millennium donor software face a critical decision as support ends in December 2026. Learn why early CRM planning matters and explore top options like Salesforce Nonprofit Cloud, Kindsight Ascend, and Blackbaud Raiser\u2019s Edge NXT.","breadcrumb":{"@id":"https:\/\/teamheller.com\/resources\/blog\/millennium-crm-end-of-support#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/teamheller.com\/resources\/blog\/millennium-crm-end-of-support"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/teamheller.com\/resources\/blog\/millennium-crm-end-of-support#primaryimage","url":"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/12\/campus-life.jpg?strip=all","contentUrl":"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/12\/campus-life.jpg?strip=all","width":1200,"height":800,"caption":"A paved path curves through a green, grassy campus with tall trees. In the background, a brick clock tower rises above the trees under a partly cloudy sky."},{"@type":"BreadcrumbList","@id":"https:\/\/teamheller.com\/resources\/blog\/millennium-crm-end-of-support#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/teamheller.com\/"},{"@type":"ListItem","position":2,"name":"Higher ed advancement teams weigh their options in Millennium sunset"}]},{"@type":"WebSite","@id":"https:\/\/teamheller.com\/#website","url":"https:\/\/teamheller.com\/","name":"Heller Consulting","description":"Nonprofit CRM planning and technology strategy","publisher":{"@id":"https:\/\/teamheller.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/teamheller.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/teamheller.com\/#organization","name":"Heller Consulting","url":"https:\/\/teamheller.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/teamheller.com\/#\/schema\/logo\/image\/","url":"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2024\/03\/homepage-featured-image.jpg?strip=all&lossy=1&ssl=1","contentUrl":"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2024\/03\/homepage-featured-image.jpg?strip=all&lossy=1&ssl=1","width":700,"height":467,"caption":"Heller Consulting"},"image":{"@id":"https:\/\/teamheller.com\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/teamheller.com\/#\/schema\/person\/be27f287c68d6b42394f294778a31a45","name":"Rebecca Nguyen","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/teamheller.com\/wp-content\/uploads\/2025\/07\/holder-image-2-headset-1.png3e74d952ecbfbc6953e5c1839d112abd","url":"https:\/\/teamheller.com\/wp-content\/uploads\/2025\/07\/holder-image-2-headset-1.png","contentUrl":"https:\/\/teamheller.com\/wp-content\/uploads\/2025\/07\/holder-image-2-headset-1.png","caption":"Rebecca Nguyen"},"url":"https:\/\/teamheller.com\/resources\/blog\/author\/rebeccanguyen"}]}},"authors":[{"term_id":1009,"user_id":0,"is_guest":1,"slug":"joshua-moore","display_name":"Joshua Moore","avatar_url":{"url":"https:\/\/teamheller.com\/wp-content\/uploads\/2025\/05\/Joshua-Moore-2024-scaled-2.jpg","url2x":"https:\/\/teamheller.com\/wp-content\/uploads\/2025\/05\/Joshua-Moore-2024-scaled-2.jpg"},"1":"","2":"","3":"","4":"","5":"","6":"","7":"","8":""}],"_links":{"self":[{"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/posts\/21004","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/users\/40"}],"replies":[{"embeddable":true,"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/comments?post=21004"}],"version-history":[{"count":11,"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/posts\/21004\/revisions"}],"predecessor-version":[{"id":21022,"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/posts\/21004\/revisions\/21022"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/media\/21005"}],"wp:attachment":[{"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/media?parent=21004"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/categories?post=21004"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/tags?post=21004"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/ppma_author?post=21004"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}