{"id":20212,"date":"2023-11-25T13:30:20","date_gmt":"2023-11-25T13:30:20","guid":{"rendered":"https:\/\/teamheller.com\/?p=20212"},"modified":"2025-09-25T13:39:12","modified_gmt":"2025-09-25T13:39:12","slug":"youthbuild-salesforce-npsp-implementation-case-study","status":"publish","type":"post","link":"https:\/\/teamheller.com\/resources\/case-studies\/youthbuild","title":{"rendered":"YouthBuild Salesforce NPSP implementation case study"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"20212\" class=\"elementor elementor-20212\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45d58b74 e-con-full e-flex e-con e-parent\" data-id=\"45d58b74\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-349f50e0 e-flex e-con-boxed e-con e-child\" data-id=\"349f50e0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-22cca2f elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"22cca2f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">YouthBuild<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7747668b elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"7747668b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Salesforce NPSP implementation, Marketing Cloud, Experience Cloud, and Program Management customizations<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-40cb9ebb animated-fast e-flex e-con-boxed elementor-invisible e-con e-child\" data-id=\"40cb9ebb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;slideInUp&quot;,&quot;animation_delay&quot;:600}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-339e651f e-con-full e-flex e-con e-child\" data-id=\"339e651f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-54825c45 elementor-widget elementor-widget-text-editor\" data-id=\"54825c45\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"backgroundContent\"><p><a href=\"https:\/\/youthbuild.org\/\" target=\"_blank\" rel=\"noopener\">YouthBuild<\/a>\u00a0partners with opportunity youth to build the skillsets and mindsets that lead to lifelong learning, livelihood, and leadership. At more than 275 YouthBuild programs across the United States and around the world, students reclaim their education, gain job skills, and become leaders in their communities.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12adc65e elementor-widget__width-initial elementor-absolute elementor-widget-mobile__width-inherit elementor-invisible elementor-widget elementor-widget-image\" data-id=\"12adc65e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_animation&quot;:&quot;slideInRight&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1000\" height=\"1500\" src=\"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2023\/11\/youthbuild-main-case-study-vertical.jpg?strip=all\" class=\"attachment-full size-full wp-image-20219\" alt=\"A construction worker in a yellow hard hat, safety goggles, and gloves stands with arms crossed, holding a hammer. This YouthBuild Salesforce NPSP implementation case study captures confidence and readiness on the job site.\" srcset=\"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2023\/11\/youthbuild-main-case-study-vertical.jpg?strip=all 1000w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2023\/11\/youthbuild-main-case-study-vertical-200x300.jpg?strip=all 200w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2023\/11\/youthbuild-main-case-study-vertical-683x1024.jpg?strip=all 683w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2023\/11\/youthbuild-main-case-study-vertical-100x150.jpg?strip=all 100w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2023\/11\/youthbuild-main-case-study-vertical-768x1152.jpg?strip=all 768w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2023\/11\/youthbuild-main-case-study-vertical.jpg?strip=all&amp;w=400 400w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2023\/11\/youthbuild-main-case-study-vertical.jpg?strip=all&amp;w=600 600w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2023\/11\/youthbuild-main-case-study-vertical.jpg?strip=all&amp;w=450 450w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-68a8ba79 e-flex e-con-boxed e-con e-parent\" data-id=\"68a8ba79\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8f88045 e-con-full e-flex e-con e-child\" data-id=\"8f88045\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1c6e7a5c e-con-full e-flex e-con e-child\" data-id=\"1c6e7a5c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_direction&quot;:&quot;negative&quot;,&quot;motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]},&quot;motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}},&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3af799d8 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"3af799d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Challenge: Moving to more customizable and integrated systems<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1cc40dc4 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"1cc40dc4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>YouthBuild needed their CRM system to support the organization\u2019s robust network of partners, which sponsor and manage YouthBuild programs throughout the world. With CRM software that was difficult to customize, plus additional technology that lacked integration and created data silos, the YouthBuild team wanted more integrated technology with Salesforce at its core.<\/p><p>The organization sought a technology partner with extensive knowledge of Salesforce that would also work closely with them to implement each solution in a thoughtful, purposeful way.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-65556ab5 e-flex e-con-boxed e-con e-parent\" data-id=\"65556ab5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3ac66d23 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"3ac66d23\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Solution: Implementation of multiple systems with Salesforce NPSP at the core<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1acf08b1 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"1acf08b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Heller Consulting worked with YouthBuild to implement multiple new solutions centered on Salesforce NPSP. The solution included:<\/p><ul><li><strong>Salesforce NPSP<\/strong>\u00a0<strong>implementation<\/strong>\u00a0\u2013 The Heller team helped YouthBuild move from CiviCRM to Salesforce NPSP, configuring NPSP to support YouthBuild\u2019s fundraising and CRM needs. As part of this implementation, the Heller team also implemented Formstack for Salesforce, which integrates with Salesforce NPSP; the Heller team created an initial form and showed YouthBuild how to create additional forms so they could easily build forms in the future as needed.<\/li><li><strong>Program Management implementation<\/strong>\u00a0\u2013 Working closely with YouthBuild, the Heller team implemented the Salesforce Program Management module, customizing it extensively to align with and support the organization\u2019s complex global partner network and programs.<\/li><li><strong>Marketing Cloud Account Engagement implementation\u00a0<\/strong>\u2013 The Heller team implemented Marketing Cloud Account Engagement (formerly called Pardot), a marketing automation tool in the Salesforce ecosystem. The implementation included the creation of custom fields to help YouthBuild segment audiences and build lists for targeted email campaigns and other marketing communications.<\/li><li><strong>Experience Cloud for Nonprofits implementation\u00a0<\/strong>\u2013 Heller Consulting implemented Experience Cloud for Nonprofits to create an online community for YouthBuild. The community allows YouthBuild to share information with their constituents and lets constituents share and view information, update their own data, and interact with YouthBuild from one convenient portal.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-361993af e-flex e-con-boxed e-con e-parent\" data-id=\"361993af\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-571f22ee e-con-full e-flex e-con e-child\" data-id=\"571f22ee\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3686e188 e-con-full e-flex e-con e-child\" data-id=\"3686e188\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_direction&quot;:&quot;negative&quot;,&quot;motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]},&quot;motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}},&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-20dafe13 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"20dafe13\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Result: Integrated technology that aligns with YouthBuild\u2019s goals and structure<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39ca6bd5 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"39ca6bd5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<section id=\"block-d79896cb-a773-4b67-9f57-2b885993edc3\" class=\"sc-dWrMgH cCUotd ripley__Block--block__fw scrolling-down in-viewport\" tabindex=\"-1\" role=\"presentation\" data-foleon-id=\"block-d79896cb-a773-4b67-9f57-2b885993edc3\" data-testid=\"@foleon\/maggie-viewer_section-component\"><div class=\"sc-fpiMtx fYaMvU ripley__Block--wrapper-inner\"><div class=\"sc-gEzdvI exiEEL im-row\"><div class=\"sc-hYAvtR eVSuna im-column\" data-testid=\"@foleon\/maggie-viewer_column-component\" data-foleon-id=\"a42ef382-84fd-4fff-9e7b-1a78aecd3ef5\"><div class=\"im-column-inner\"><div class=\"sc-bOdrWM jAnukA\"><p>YouthBuild has successfully moved to new technology systems that integrate well and support the organization\u2019s unique partner structure. With Salesforce NPSP at the core, the solutions work together to help YouthBuild improve processes and increase the effectiveness of fundraising, marketing, and programs.<\/p><\/div><\/div><\/div><\/div><\/div><\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2cd12f91 e-con-full e-flex e-con e-parent\" data-id=\"2cd12f91\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-685db1c7 e-con-full e-flex e-con e-child\" data-id=\"685db1c7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4846de18 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"4846de18\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ready to get started?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b8b9629 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"7b8b9629\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you\u2019re a nonprofit organization or education institution and you need help with your technology project, get in touch!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72187855 elementor-align-justify elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-button\" data-id=\"72187855\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:600}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/contact-us\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">CONTACT US<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3f7e4d6b e-con-full e-flex e-con e-child\" data-id=\"3f7e4d6b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>YouthBuild partnered with Heller Consulting to implement Salesforce NPSP and integrated solutions for fundraising, program management, marketing automation, and community engagement\u2014empowering global growth and streamlined operations.<\/p>\n","protected":false},"author":4,"featured_media":20216,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[350],"tags":[244,929,268,273,322,368,601,738,763,921,922,923,924,925,132,926,196,927,208,928],"ppma_author":[477],"class_list":["post-20212","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-studies","tag-marketing-automation","tag-nonprofit-success-story","tag-crm-migration","tag-salesforce-implementation","tag-technology-strategy","tag-salesforce-npsp","tag-fundraising-tools","tag-nonprofit-operations","tag-marketing-cloud-account-engagement","tag-youthbuild","tag-formstack","tag-program-management","tag-pardot","tag-experience-cloud-for-nonprofits","tag-nonprofit-technology","tag-online-community","tag-nonprofit-crm","tag-partner-network","tag-heller-consulting","tag-data-integration"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>YouthBuild Salesforce NPSP implementation case study - Heller Consulting<\/title>\n<meta name=\"description\" content=\"YouthBuild partnered with Heller Consulting to implement Salesforce NPSP and integrated solutions for fundraising, program management, marketing automation, and community engagement\u2014empowering global growth and streamlined operations.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/teamheller.com\/resources\/case-studies\/youthbuild\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"YouthBuild Salesforce NPSP implementation case study\" \/>\n<meta property=\"og:description\" content=\"YouthBuild partnered with Heller Consulting to implement Salesforce NPSP and integrated solutions for fundraising, program management, marketing automation, and community engagement\u2014empowering global growth and streamlined operations.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/teamheller.com\/resources\/case-studies\/youthbuild\" \/>\n<meta property=\"og:site_name\" content=\"Heller Consulting\" \/>\n<meta property=\"article:published_time\" content=\"2023-11-25T13:30:20+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-25T13:39:12+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/teamheller.com\/wp-content\/uploads\/2025\/09\/youthbuild-case-study-main-image-new-design.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1500\" \/>\n\t<meta property=\"og:image:height\" content=\"844\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Team Heller\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Team Heller\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/case-studies\\\/youthbuild#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/case-studies\\\/youthbuild\"},\"author\":{\"name\":\"Team Heller\",\"@id\":\"https:\\\/\\\/teamheller.com\\\/#\\\/schema\\\/person\\\/fc11eeb80ad0932346cddd1e5cb5fe9e\"},\"headline\":\"YouthBuild Salesforce NPSP implementation case study\",\"datePublished\":\"2023-11-25T13:30:20+00:00\",\"dateModified\":\"2025-09-25T13:39:12+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/case-studies\\\/youthbuild\"},\"wordCount\":456,\"publisher\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/case-studies\\\/youthbuild#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/es7hq8rr83h.exactdn.com\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/youthbuild-case-study-main-image-new-design.jpg?strip=all\",\"keywords\":[\"marketing automation\",\"nonprofit success story\",\"crm migration\",\"salesforce implementation\",\"technology strategy\",\"salesforce npsp\",\"Fundraising Tools\",\"nonprofit operations\",\"Marketing Cloud Account Engagement\",\"YouthBuild\",\"Formstack\",\"Program Management\",\"Pardot\",\"Experience Cloud for Nonprofits\",\"nonprofit technology\",\"online community\",\"nonprofit crm\",\"partner network\",\"heller consulting\",\"data integration\"],\"articleSection\":[\"Case Studies\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/case-studies\\\/youthbuild\",\"url\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/case-studies\\\/youthbuild\",\"name\":\"YouthBuild Salesforce NPSP implementation case study - Heller Consulting\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/case-studies\\\/youthbuild#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/case-studies\\\/youthbuild#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/es7hq8rr83h.exactdn.com\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/youthbuild-case-study-main-image-new-design.jpg?strip=all\",\"datePublished\":\"2023-11-25T13:30:20+00:00\",\"dateModified\":\"2025-09-25T13:39:12+00:00\",\"description\":\"YouthBuild partnered with Heller Consulting to implement Salesforce NPSP and integrated solutions for fundraising, program management, marketing automation, and community engagement\u2014empowering global growth and streamlined operations.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/case-studies\\\/youthbuild#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/teamheller.com\\\/resources\\\/case-studies\\\/youthbuild\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/case-studies\\\/youthbuild#primaryimage\",\"url\":\"https:\\\/\\\/es7hq8rr83h.exactdn.com\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/youthbuild-case-study-main-image-new-design.jpg?strip=all\",\"contentUrl\":\"https:\\\/\\\/es7hq8rr83h.exactdn.com\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/youthbuild-case-study-main-image-new-design.jpg?strip=all\",\"width\":1500,\"height\":844,\"caption\":\"A construction worker wearing a yellow hard hat, safety glasses, ear protection, and gloves stands with arms crossed, holding a hammer, in a dimly lit industrial setting.\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/case-studies\\\/youthbuild#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/teamheller.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"YouthBuild Salesforce NPSP implementation case study\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/teamheller.com\\\/#website\",\"url\":\"https:\\\/\\\/teamheller.com\\\/\",\"name\":\"Heller Consulting\",\"description\":\"Nonprofit CRM planning and technology strategy\",\"publisher\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/teamheller.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/teamheller.com\\\/#organization\",\"name\":\"Heller Consulting\",\"url\":\"https:\\\/\\\/teamheller.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/teamheller.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/es7hq8rr83h.exactdn.com\\\/wp-content\\\/uploads\\\/2024\\\/03\\\/homepage-featured-image.jpg?strip=all&lossy=1&ssl=1\",\"contentUrl\":\"https:\\\/\\\/es7hq8rr83h.exactdn.com\\\/wp-content\\\/uploads\\\/2024\\\/03\\\/homepage-featured-image.jpg?strip=all&lossy=1&ssl=1\",\"width\":700,\"height\":467,\"caption\":\"Heller Consulting\"},\"image\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/teamheller.com\\\/#\\\/schema\\\/person\\\/fc11eeb80ad0932346cddd1e5cb5fe9e\",\"name\":\"Team Heller\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/?s=96&d=mm&r=g23494c9101089ad44ae88ce9d2f56aac\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/?s=96&d=mm&r=g\",\"caption\":\"Team Heller\"},\"url\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/blog\\\/author\\\/team-heller\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"YouthBuild Salesforce NPSP implementation case study - Heller Consulting","description":"YouthBuild partnered with Heller Consulting to implement Salesforce NPSP and integrated solutions for fundraising, program management, marketing automation, and community engagement\u2014empowering global growth and streamlined operations.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/teamheller.com\/resources\/case-studies\/youthbuild","og_locale":"en_US","og_type":"article","og_title":"YouthBuild Salesforce NPSP implementation case study","og_description":"YouthBuild partnered with Heller Consulting to implement Salesforce NPSP and integrated solutions for fundraising, program management, marketing automation, and community engagement\u2014empowering global growth and streamlined operations.","og_url":"https:\/\/teamheller.com\/resources\/case-studies\/youthbuild","og_site_name":"Heller Consulting","article_published_time":"2023-11-25T13:30:20+00:00","article_modified_time":"2025-09-25T13:39:12+00:00","og_image":[{"width":1500,"height":844,"url":"https:\/\/teamheller.com\/wp-content\/uploads\/2025\/09\/youthbuild-case-study-main-image-new-design.jpg","type":"image\/jpeg"}],"author":"Team Heller","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Team Heller","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/teamheller.com\/resources\/case-studies\/youthbuild#article","isPartOf":{"@id":"https:\/\/teamheller.com\/resources\/case-studies\/youthbuild"},"author":{"name":"Team Heller","@id":"https:\/\/teamheller.com\/#\/schema\/person\/fc11eeb80ad0932346cddd1e5cb5fe9e"},"headline":"YouthBuild Salesforce NPSP implementation case study","datePublished":"2023-11-25T13:30:20+00:00","dateModified":"2025-09-25T13:39:12+00:00","mainEntityOfPage":{"@id":"https:\/\/teamheller.com\/resources\/case-studies\/youthbuild"},"wordCount":456,"publisher":{"@id":"https:\/\/teamheller.com\/#organization"},"image":{"@id":"https:\/\/teamheller.com\/resources\/case-studies\/youthbuild#primaryimage"},"thumbnailUrl":"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/09\/youthbuild-case-study-main-image-new-design.jpg?strip=all","keywords":["marketing automation","nonprofit success story","crm migration","salesforce implementation","technology strategy","salesforce npsp","Fundraising Tools","nonprofit operations","Marketing Cloud Account Engagement","YouthBuild","Formstack","Program Management","Pardot","Experience Cloud for Nonprofits","nonprofit technology","online community","nonprofit crm","partner network","heller consulting","data integration"],"articleSection":["Case Studies"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/teamheller.com\/resources\/case-studies\/youthbuild","url":"https:\/\/teamheller.com\/resources\/case-studies\/youthbuild","name":"YouthBuild Salesforce NPSP implementation case study - Heller Consulting","isPartOf":{"@id":"https:\/\/teamheller.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/teamheller.com\/resources\/case-studies\/youthbuild#primaryimage"},"image":{"@id":"https:\/\/teamheller.com\/resources\/case-studies\/youthbuild#primaryimage"},"thumbnailUrl":"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/09\/youthbuild-case-study-main-image-new-design.jpg?strip=all","datePublished":"2023-11-25T13:30:20+00:00","dateModified":"2025-09-25T13:39:12+00:00","description":"YouthBuild partnered with Heller Consulting to implement Salesforce NPSP and integrated solutions for fundraising, program management, marketing automation, and community engagement\u2014empowering global growth and streamlined operations.","breadcrumb":{"@id":"https:\/\/teamheller.com\/resources\/case-studies\/youthbuild#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/teamheller.com\/resources\/case-studies\/youthbuild"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/teamheller.com\/resources\/case-studies\/youthbuild#primaryimage","url":"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/09\/youthbuild-case-study-main-image-new-design.jpg?strip=all","contentUrl":"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/09\/youthbuild-case-study-main-image-new-design.jpg?strip=all","width":1500,"height":844,"caption":"A construction worker wearing a yellow hard hat, safety glasses, ear protection, and gloves stands with arms crossed, holding a hammer, in a dimly lit industrial setting."},{"@type":"BreadcrumbList","@id":"https:\/\/teamheller.com\/resources\/case-studies\/youthbuild#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/teamheller.com\/"},{"@type":"ListItem","position":2,"name":"YouthBuild Salesforce NPSP implementation case study"}]},{"@type":"WebSite","@id":"https:\/\/teamheller.com\/#website","url":"https:\/\/teamheller.com\/","name":"Heller Consulting","description":"Nonprofit CRM planning and technology strategy","publisher":{"@id":"https:\/\/teamheller.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/teamheller.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/teamheller.com\/#organization","name":"Heller Consulting","url":"https:\/\/teamheller.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/teamheller.com\/#\/schema\/logo\/image\/","url":"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2024\/03\/homepage-featured-image.jpg?strip=all&lossy=1&ssl=1","contentUrl":"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2024\/03\/homepage-featured-image.jpg?strip=all&lossy=1&ssl=1","width":700,"height":467,"caption":"Heller Consulting"},"image":{"@id":"https:\/\/teamheller.com\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/teamheller.com\/#\/schema\/person\/fc11eeb80ad0932346cddd1e5cb5fe9e","name":"Team Heller","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&r=g23494c9101089ad44ae88ce9d2f56aac","url":"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&r=g","caption":"Team Heller"},"url":"https:\/\/teamheller.com\/resources\/blog\/author\/team-heller"}]}},"authors":[{"term_id":477,"user_id":4,"is_guest":0,"slug":"team-heller","display_name":"Team Heller","avatar_url":{"url":"https:\/\/teamheller.com\/wp-content\/uploads\/2025\/07\/holder-image-2-headset-1.png","url2x":"https:\/\/teamheller.com\/wp-content\/uploads\/2025\/07\/holder-image-2-headset-1.png"},"1":"","2":"","3":"","4":"","5":"","6":"","7":"","8":""}],"_links":{"self":[{"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/posts\/20212","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/comments?post=20212"}],"version-history":[{"count":4,"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/posts\/20212\/revisions"}],"predecessor-version":[{"id":20222,"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/posts\/20212\/revisions\/20222"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/media\/20216"}],"wp:attachment":[{"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/media?parent=20212"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/categories?post=20212"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/tags?post=20212"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/ppma_author?post=20212"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}