{"id":19525,"date":"2025-01-19T20:35:10","date_gmt":"2025-01-19T20:35:10","guid":{"rendered":"https:\/\/teamheller.com\/?p=19525"},"modified":"2026-02-11T21:03:08","modified_gmt":"2026-02-11T21:03:08","slug":"resources-for-food-banks","status":"publish","type":"post","link":"https:\/\/teamheller.com\/resources\/guides\/resources-for-food-banks","title":{"rendered":"Resources for Food Banks"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"19525\" class=\"elementor elementor-19525\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-707acc8e e-con-full e-flex e-con e-parent\" data-id=\"707acc8e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-23980d40 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"23980d40\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;slideInLeft&quot;}\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7e5c7b8c e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"7e5c7b8c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_direction&quot;:&quot;negative&quot;,&quot;motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]},&quot;animation&quot;:&quot;slideInRight&quot;,&quot;motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}},&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7ef53f3a elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"7ef53f3a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Resources for Food Banks<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-65026a49 e-con-full e-flex elementor-invisible e-con e-parent\" data-id=\"65026a49\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-9a2595 e-con-full e-flex e-con e-child\" data-id=\"9a2595\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-12bdf4f3 elementor-toc--minimized-on-mobile elementor-widget__width-initial elementor-widget elementor-widget-table-of-contents\" data-id=\"12bdf4f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;headings_by_tags&quot;:[&quot;h2&quot;],&quot;exclude_headings_by_selector&quot;:[],&quot;no_headings_message&quot;:&quot;No headings were found on this page.&quot;,&quot;minimized_on&quot;:&quot;mobile&quot;,&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_offset&quot;:80,&quot;sticky_parent&quot;:&quot;yes&quot;,&quot;marker_view&quot;:&quot;numbers&quot;,&quot;minimize_box&quot;:&quot;yes&quot;,&quot;hierarchical_view&quot;:&quot;yes&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\" data-widget_type=\"table-of-contents.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__header\">\n\t\t\t\t\t\t<h4 class=\"elementor-toc__header-title\">\n\t\t\t\tTable of Contents\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--expand\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__12bdf4f3\" aria-expanded=\"true\" aria-label=\"Open table of contents\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div>\n\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--collapse\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__12bdf4f3\" aria-expanded=\"true\" aria-label=\"Close table of contents\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<div id=\"elementor-toc__12bdf4f3\" class=\"elementor-toc__body\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<svg class=\"elementor-toc__spinner eicon-animation-spin e-font-icon-svg e-eicon-loading\" aria-hidden=\"true\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M500 975V858C696 858 858 696 858 500S696 142 500 142 142 304 142 500H25C25 237 238 25 500 25S975 237 975 500 763 975 500 975Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5abe5d58 e-con-full e-flex e-con e-child\" data-id=\"5abe5d58\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7bc971f0 elementor-widget elementor-widget-heading\" data-id=\"7bc971f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Introduction<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3778afd4 elementor-widget elementor-widget-text-editor\" data-id=\"3778afd4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"rte-item rte-77e1ec65-7463-48cb-8702-72dfd1213fd6\" data-block=\"true\" data-editor=\"1s71n\" data-offset-key=\"77e1ec65-7463-48cb-8702-72dfd1213fd6-0-0\"><div class=\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\" data-offset-key=\"77e1ec65-7463-48cb-8702-72dfd1213fd6-0-0\">Today, food banks are facing unprecedented demand. Having a comprehensive CRM ecosystem is critical to meet the dramatic increase in volunteers, donors, and beneficiaries.<\/div><div data-offset-key=\"77e1ec65-7463-48cb-8702-72dfd1213fd6-0-0\">\u00a0<\/div><\/div><div class=\"rte-item rte-d9f03a5e-8246-4c3b-85d5-d8d710a5c52c\" data-block=\"true\" data-editor=\"1s71n\" data-offset-key=\"d9f03a5e-8246-4c3b-85d5-d8d710a5c52c-0-0\"><div class=\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\" data-offset-key=\"d9f03a5e-8246-4c3b-85d5-d8d710a5c52c-0-0\"><span data-offset-key=\"d9f03a5e-8246-4c3b-85d5-d8d710a5c52c-0-0\">Many institutions face hurdles with outdated and fragmented technology systems that hinder operational efficiency and personalized appeals. By modernizing these systems and integrating sophisticated analytics and AI applications, advancement leaders can significantly improve donor data management and overall fundraising effectiveness.<\/span><\/div><div data-offset-key=\"d9f03a5e-8246-4c3b-85d5-d8d710a5c52c-0-0\">\u00a0<\/div><\/div><div class=\"rte-item rte-b9b21a5a-0fb7-47d3-ab92-31a8de26f857\" data-block=\"true\" data-editor=\"1s71n\" data-offset-key=\"b9b21a5a-0fb7-47d3-ab92-31a8de26f857-0-0\"><div class=\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\" data-offset-key=\"b9b21a5a-0fb7-47d3-ab92-31a8de26f857-0-0\"><span data-offset-key=\"b9b21a5a-0fb7-47d3-ab92-31a8de26f857-0-0\">Embracing these strategies will enable advancement leaders to navigate the pressures of reduced funding and increased demands, ultimately driving long-term success for their institutions. With a forward-thinking approach, they can transform challenges into opportunities and ensure their institutions thrive in the future.<\/span><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5a9d906c e-con-full e-flex e-con e-child\" data-id=\"5a9d906c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d19ddc1 elementor-widget elementor-widget-image\" data-id=\"d19ddc1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"572\" height=\"745\" src=\"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/08\/food_banks_guide.webp?strip=all\" class=\"attachment-large size-large wp-image-19528\" alt=\"An illustrated guide cover shows a gloved hand holding a box of food items and toiletries. The title reads, Optimizing CRM Technology to Meet a Growing Demand for Services. Heller Consulting logo is at the bottom.\" srcset=\"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/08\/food_banks_guide.webp?strip=all 572w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/08\/food_banks_guide-230x300.webp?strip=all 230w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/08\/food_banks_guide-115x150.webp?strip=all 115w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/08\/food_banks_guide.webp?strip=all&amp;w=343 343w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/08\/food_banks_guide.webp?strip=all&amp;w=457 457w\" sizes=\"(max-width: 572px) 100vw, 572px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12143bcd elementor-widget elementor-widget-text-editor\" data-id=\"12143bcd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"rte-item rte-fb94baad-955e-4bf5-804c-dfd673b39b17\" data-block=\"true\" data-editor=\"9nf25\" data-offset-key=\"fb94baad-955e-4bf5-804c-dfd673b39b17-0-0\"><div class=\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\" data-offset-key=\"fb94baad-955e-4bf5-804c-dfd673b39b17-0-0\"><div class=\"rte-item rte-55e196ac-9320-449b-b028-60df99c930d8\" data-block=\"true\" data-editor=\"efdac\" data-offset-key=\"55e196ac-9320-449b-b028-60df99c930d8-0-0\"><div class=\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\" data-offset-key=\"55e196ac-9320-449b-b028-60df99c930d8-0-0\"><div class=\"rte-item rte-55e196ac-9320-449b-b028-60df99c930d8\" data-block=\"true\" data-editor=\"efdac\" data-offset-key=\"55e196ac-9320-449b-b028-60df99c930d8-0-0\"><div class=\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\" data-offset-key=\"55e196ac-9320-449b-b028-60df99c930d8-0-0\"><span data-offset-key=\"55e196ac-9320-449b-b028-60df99c930d8-0-0\">When crisis hits, food banks see near-immediate surges in demand for services. Many have been at capacity for years, and their technology has failed to keep pace with the emerging needs of their constituents.<\/span><\/div><div data-offset-key=\"55e196ac-9320-449b-b028-60df99c930d8-0-0\">\u00a0<\/div><\/div><div class=\"rte-item rte-3164ed36-f512-4c11-8c35-919a47a903f3\" data-block=\"true\" data-editor=\"efdac\" data-offset-key=\"3164ed36-f512-4c11-8c35-919a47a903f3-0-0\"><div class=\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\" data-offset-key=\"3164ed36-f512-4c11-8c35-919a47a903f3-0-0\"><span data-offset-key=\"3164ed36-f512-4c11-8c35-919a47a903f3-0-0\">Download our guide today to learn how your food bank can optimize your current CRM, meet today\u2019s demand for services, and prepare your technology foundation for the future.<\/span><\/div><div data-offset-key=\"3164ed36-f512-4c11-8c35-919a47a903f3-0-0\">\u00a0<\/div><\/div><div data-offset-key=\"3164ed36-f512-4c11-8c35-919a47a903f3-0-0\"><strong><a href=\"https:\/\/teamheller.com\/guides\/the-food-banks-guide-to-optimizing-crm-technology-to-meet-a-growing-demand-for-services\">Get the Guide &gt;<\/a><\/strong><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-567f9849 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"567f9849\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-618d16db elementor-widget elementor-widget-heading\" data-id=\"618d16db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How food banks are using Salesforce<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9c62271 e-con-full e-flex e-con e-child\" data-id=\"9c62271\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e94ae6 elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"5e94ae6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-arrow-alt-circle-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256C504 119 393 8 256 8S8 119 8 256s111 248 248 248 248-111 248-248zm-448 0c0-110.5 89.5-200 200-200s200 89.5 200 200-89.5 200-200 200S56 366.5 56 256zm72 20v-40c0-6.6 5.4-12 12-12h116v-67c0-10.7 12.9-16 20.5-8.5l99 99c4.7 4.7 4.7 12.3 0 17l-99 99c-7.6 7.6-20.5 2.2-20.5-8.5v-67H140c-6.6 0-12-5.4-12-12z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tSalesforce has a lot to offer food banks, across the organization.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a586e0c elementor-widget elementor-widget-text-editor\" data-id=\"a586e0c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"rte-item rte-fb94baad-955e-4bf5-804c-dfd673b39b17\" data-block=\"true\" data-editor=\"9nf25\" data-offset-key=\"fb94baad-955e-4bf5-804c-dfd673b39b17-0-0\"><div class=\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\" data-offset-key=\"fb94baad-955e-4bf5-804c-dfd673b39b17-0-0\"><div class=\"rte-item rte-72db0ea9-dedf-405b-8fd2-ae87e6e08a29\" data-block=\"true\" data-editor=\"e0575\" data-offset-key=\"72db0ea9-dedf-405b-8fd2-ae87e6e08a29-0-0\"><div data-offset-key=\"72db0ea9-dedf-405b-8fd2-ae87e6e08a29-0-0\"><span style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';\">For example:<\/span><\/div><\/div><ul class=\"public-DraftStyleDefault-ul\" data-offset-key=\"96ad9f62-9411-4c07-9a79-6b4a8e4e398a-0-0\"><li class=\"rte-item rte-96ad9f62-9411-4c07-9a79-6b4a8e4e398a public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\" data-block=\"true\" data-editor=\"e0575\" data-offset-key=\"96ad9f62-9411-4c07-9a79-6b4a8e4e398a-0-0\"><div class=\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\" data-offset-key=\"96ad9f62-9411-4c07-9a79-6b4a8e4e398a-0-0\"><span data-offset-key=\"96ad9f62-9411-4c07-9a79-6b4a8e4e398a-0-0\">For programs, tracking geography, demographic information from children to seniors, and agency partner data can supercharge activity across programs.<\/span><\/div><\/li><li class=\"rte-item rte-f50be674-3043-48ae-af5f-0a7ae528f162 public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\" data-block=\"true\" data-editor=\"e0575\" data-offset-key=\"f50be674-3043-48ae-af5f-0a7ae528f162-0-0\"><div class=\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\" data-offset-key=\"f50be674-3043-48ae-af5f-0a7ae528f162-0-0\"><span data-offset-key=\"f50be674-3043-48ae-af5f-0a7ae528f162-0-0\">For volunteer management, tracking volunteer opportunities, schedules, and participation can help scale volunteer support up or down as demand for services changes.<\/span><\/div><\/li><li class=\"rte-item rte-ac72ef94-847b-4b8c-aeef-551cbdd17f5c public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\" data-block=\"true\" data-editor=\"e0575\" data-offset-key=\"ac72ef94-847b-4b8c-aeef-551cbdd17f5c-0-0\"><div class=\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\" data-offset-key=\"ac72ef94-847b-4b8c-aeef-551cbdd17f5c-0-0\"><span data-offset-key=\"ac72ef94-847b-4b8c-aeef-551cbdd17f5c-0-0\">For fundraising departments, access to a more complete view of constituents, including their volunteer activities, can transform communications and ultimately raise more money for the organization.<\/span><\/div><\/li><\/ul><p>\u00a0<\/p><p><a href=\"https:\/\/teamheller.com\/resources\/blog\/how-food-banks-are-using-salesforce-throughout-the-organization\"><strong>Read the Blog &gt;<\/strong><\/a><\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6c33af81 e-con-full e-flex e-con e-child\" data-id=\"6c33af81\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56e49b5f elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"56e49b5f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-arrow-alt-circle-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256C504 119 393 8 256 8S8 119 8 256s111 248 248 248 248-111 248-248zm-448 0c0-110.5 89.5-200 200-200s200 89.5 200 200-89.5 200-200 200S56 366.5 56 256zm72 20v-40c0-6.6 5.4-12 12-12h116v-67c0-10.7 12.9-16 20.5-8.5l99 99c4.7 4.7 4.7 12.3 0 17l-99 99c-7.6 7.6-20.5 2.2-20.5-8.5v-67H140c-6.6 0-12-5.4-12-12z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tCase study: Alameda County Community Food Bank\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4dbb355 elementor-widget elementor-widget-image\" data-id=\"4dbb355\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/resources\/case-studies\/alameda-county-community-food-bank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/elementor\/thumbs\/Alameda-County-Community-Food-Bank-ACCFB-2025-r6tskm1xq8lhaqe55nj8z24adp1dwumq0wobs7aybm.png?strip=all&w=800\" title=\"Alameda County Community Food Bank ACCFB 2025\" alt=\"Logo for Alameda County Community Food Bank, featuring an apple graphic on the left and the organization\u2019s name in bold orange text on the right.\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18688d8f elementor-widget elementor-widget-text-editor\" data-id=\"18688d8f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"rte-item rte-3f051c1c-2cca-4202-8697-159466f6afca\" data-block=\"true\" data-editor=\"ine9\" data-offset-key=\"3f051c1c-2cca-4202-8697-159466f6afca-0-0\"><div class=\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\" data-offset-key=\"3f051c1c-2cca-4202-8697-159466f6afca-0-0\"><strong>Challenge:<\/strong> Building a thoughtful technology plan<\/div><div data-offset-key=\"3f051c1c-2cca-4202-8697-159466f6afca-0-0\">\u00a0<\/div><div data-offset-key=\"3f051c1c-2cca-4202-8697-159466f6afca-0-0\"><strong>Solution:<\/strong> A strategic and multi-phased approach to digital transformation<\/div><div data-offset-key=\"3f051c1c-2cca-4202-8697-159466f6afca-0-0\">\u00a0<\/div><\/div><div data-offset-key=\"3f051c1c-2cca-4202-8697-159466f6afca-0-0\"><a href=\"\/resources\/case-studies\/alameda-county-community-food-bank\"><strong>Read Case Study &gt;<\/strong><\/a><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f55697 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"7f55697\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd4e852 elementor-widget elementor-widget-heading\" data-id=\"fd4e852\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Does your tech stack look like this?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d1a312 elementor-widget elementor-widget-image\" data-id=\"0d1a312\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"421\" src=\"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/08\/food_bank_tech_stack.webp?strip=all&amp;fit=800%2C421\" class=\"attachment-large size-large wp-image-19531\" alt=\"A flowchart showing data connections between nonprofit software tools, including Raiser\u2019s Edge, ImportOmatic, PostOmatic, Ceres, JetReports, and related applications, with arrows indicating integration paths.\" srcset=\"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/08\/food_bank_tech_stack.webp?strip=all 1378w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/08\/food_bank_tech_stack-300x158.webp?strip=all 300w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/08\/food_bank_tech_stack-1024x539.webp?strip=all 1024w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/08\/food_bank_tech_stack-150x79.webp?strip=all 150w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/08\/food_bank_tech_stack-768x404.webp?strip=all 768w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/08\/food_bank_tech_stack.webp?strip=all&amp;w=551 551w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/08\/food_bank_tech_stack.webp?strip=all&amp;w=826 826w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/08\/food_bank_tech_stack.webp?strip=all&amp;w=1102 1102w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/08\/food_bank_tech_stack.webp?strip=all&amp;w=450 450w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-475f0ea elementor-widget elementor-widget-text-editor\" data-id=\"475f0ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Food banks are incredibly resourceful organizations. The work it takes to fulfill their missions of ending hunger typically involves a great deal of complex relationship and logistical management. Because they usually carry out their work on very thin budgets, what they accomplish is remarkable.\u00a0<\/p><p>For those reasons, it is not surprising to see food banks end up with a dizzying web of systems and data flow. Often the tools were customized at various points in the past to meet specific needs. Over time, as needs expand and evolve, tweaks are made here and there to keep things running department by department, but the picture starts to get muddy.<\/p><p><a href=\"https:\/\/teamheller.com\/resources\/blog\/crm-roadmap-to-transform-a-food-bank\"><strong>Read the Blog &gt;<\/strong><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2777fd44 e-con-full e-flex e-con e-child\" data-id=\"2777fd44\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-26cfcc3d elementor-widget elementor-widget-text-editor\" data-id=\"26cfcc3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4 style=\"text-align: center;\"><span data-offset-key=\"760abb6d-ff29-4b33-8357-38818d7e5470-0-0\">\u201c<\/span><span data-offset-key=\"760abb6d-ff29-4b33-8357-38818d7e5470-0-1\">Working with Heller to define our roadmap made it clear to the organization that we needed to change how we were thinking about our constituent data.&#8221;<\/span><\/h4><p style=\"text-align: center;\">\u2014 Elizabeth Whamond, Information Technology Director, Second Harvest of Silicon Valley<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c35a6f elementor-widget elementor-widget-text-editor\" data-id=\"5c35a6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\" data-offset-key=\"bf59e781-9727-464c-9b8b-c9d66482c240-0-0\"><h4 class=\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\" data-offset-key=\"3e72e31b-c908-4cbd-b048-fa2c63d2e9cd-0-0\"><span style=\"color: #2fbbde;\" data-offset-key=\"3e72e31b-c908-4cbd-b048-fa2c63d2e9cd-0-0\">How to settle fights between programs and fundraising at your food bank<\/span><\/h4><div class=\"rte-item rte-3c6efe11-9906-44dc-9fd9-87de17538adb\" data-block=\"true\" data-editor=\"180at\" data-offset-key=\"3c6efe11-9906-44dc-9fd9-87de17538adb-0-0\">Gaining buy in for new CRM technology across multiple departments challenges even the nimblest organizations. For food banks, the needs and interests of program staff and the fundraising department require careful consideration, especially in cases where not everyone agrees on the best path forward.\u00a0<\/div><div class=\"rte-item rte-3c6efe11-9906-44dc-9fd9-87de17538adb\" data-block=\"true\" data-editor=\"180at\" data-offset-key=\"3c6efe11-9906-44dc-9fd9-87de17538adb-0-0\">\u00a0<\/div><div class=\"rte-item rte-3c6efe11-9906-44dc-9fd9-87de17538adb\" data-block=\"true\" data-editor=\"180at\" data-offset-key=\"3c6efe11-9906-44dc-9fd9-87de17538adb-0-0\">Balance the needs of each department by considering the factors that favor change or that make change more difficult within each.<\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b738c98 elementor-align-left elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"b738c98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/teamheller.com\/teamheller-accelerators-for-food-banks\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Food Bank Accelerators<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55375d62 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"55375d62\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-32374570 e-con-full e-flex e-con e-child\" data-id=\"32374570\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-535f5d94 elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"535f5d94\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Case Study: Alameda County Community Food Bank<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a9136f2 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"3a9136f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Technology Strategy and Partnership<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-23b4b51b animated-fast e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"23b4b51b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;slideInUp&quot;,&quot;animation_delay&quot;:600}\">\n\t\t<div class=\"elementor-element elementor-element-9fd0a8e e-con-full e-flex e-con e-child\" data-id=\"9fd0a8e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-14f2cd44 elementor-widget elementor-widget-text-editor\" data-id=\"14f2cd44\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"backgroundContent\"><p>For more than 35 years, <a href=\"https:\/\/www.accfb.org\/?G-XXSNRFXMKM\" target=\"_blank\" rel=\"noopener\" aria-label=\"Visit accfb.org in new tab\">Alameda County Community Food Bank<\/a> (ACCFB) has passionately pursued a hunger-free community. Their vision: a community in which children, adults, and seniors of Alameda County, California do not worry about where their next meal is coming from.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b51e44b elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"4b51e44b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Challenge: Building a thoughtful technology plan<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c2adc8d elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"5c2adc8d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"sc-fpiMtx iGuvVv\" data-testid=\"ripley-core__text-item__paragraph__component\" data-foleon-id=\"df4d0ce9-a7c5-40b3-8dc6-b88f6958c5e8\"><span class=\"sc-fasiqY jjvExL\">The food bank wanted to create a technology plan to help them work more efficiently and effectively across the entire organization. Rather than solving each department\u2019s technological changes in an isolated manner, they recognized that a more holistic and cross-departmental approach was needed. <\/span><\/p><p class=\"sc-fpiMtx iGuvVv\" data-testid=\"ripley-core__text-item__paragraph__component\" data-foleon-id=\"d54f2efd-c291-49ad-84ad-32193b55f074\"><span class=\"sc-fasiqY jjvExL\"> The ACCFB team sought a technology partner that would help them design a technology strategy, implement that strategy in an intentional way, and support the process with change management. They also wanted to work with a partner that understands how food banks work and whose values align with theirs.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d65bf55 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"2d65bf55\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 25 22\"><path d=\"M24.846.345v4.16c-.996.087-1.906.477-2.73 1.17-.78.694-1.408 1.582-1.884 2.665-.434 1.04-.65 2.188-.65 3.445h5.07v10.01H14.315V12.89c0-2.73.477-4.983 1.43-6.76.997-1.776 2.297-3.141 3.9-4.095a12.275 12.275 0 0 1 5.2-1.69Zm-14.104 0v4.16c-.997.087-1.907.477-2.73 1.17-.78.694-1.409 1.582-1.886 2.665-.433 1.04-.65 2.188-.65 3.445h5.006v10.01H.146V12.89c0-2.73.499-4.983 1.495-6.76.997-1.776 2.297-3.141 3.9-4.095a12.275 12.275 0 0 1 5.2-1.69Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-91b104d elementor-widget elementor-widget-testimonial\" data-id=\"91b104d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"testimonial.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial-wrapper\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial-content\">The Heller team\u2019s deep understanding of technology and commitment to our organization, plus their experience working with other food banks, has made our work with them smooth and efficient. They appreciate our goals and challenges, and they built a relationship with our staff that felt like a true partnership.<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-testimonial-meta\">\n\t\t\t\t<div class=\"elementor-testimonial-meta-inner\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial-details\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial-name\">Gina Schumacher<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial-job\">Salesforce Administrator, Alameda County Community Food Bank<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-62be39c9 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"62be39c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Solution: A strategic and multi-phased approach to digital transformation<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5bd2eb69 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"5bd2eb69\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4 class=\"sc-fpiMtx hHGFmu\" data-testid=\"ripley-core__text-item__header-two__component\" data-foleon-id=\"02939d5f-d87f-442b-97b3-4af057746f32\"><span class=\"sc-fasiqY jjvExL\">Assessment <\/span><\/h4><p class=\"sc-fpiMtx gbqsRe\" data-testid=\"ripley-core__text-item__paragraph__component\" data-foleon-id=\"189d2a88-3aad-473e-932b-a16a2e02db47\"><span class=\"sc-fasiqY jjvExL\">ACCFB started its journey with Heller Consulting by going through a needs assessment. The assessment allowed the Heller team to understand the food bank\u2019s unique business processes, and then tailor technology recommendations based on that understanding.<\/span><\/p><h4 class=\"sc-fpiMtx kGWFqM\" data-testid=\"ripley-core__text-item__header-two__component\" data-foleon-id=\"5e421796-0614-4b90-a4d2-dacf0c189d2a\"><span class=\"sc-fasiqY jjvExL\">Overall technology strategy<\/span><\/h4><p class=\"sc-fpiMtx gbqsRe\" data-testid=\"ripley-core__text-item__paragraph__component\" data-foleon-id=\"9d2a883a-adb7-4e53-aba1-6a2e02db470a\"><span class=\"sc-fasiqY jjvExL\">The Heller team collaborated with ACCFB to develop a technology roadmap that aligned technology solutions with the organization\u2019s goals. The solution included moving ACCFB from the Blackbaud CRM fundraising and customer relationship management (CRM) platform to a technology stack centered around Salesforce.<\/span><\/p><h4 class=\"sc-fpiMtx kGWFqM\" data-testid=\"ripley-core__text-item__header-two__component\" data-foleon-id=\"42179606-142b-4064-92da-cf0c189d2a88\"><span class=\"sc-fasiqY jjvExL\">Accelerated Volunteers for Salesforce solution <\/span><\/h4><p class=\"sc-fpiMtx gbqsRe\" data-testid=\"ripley-core__text-item__paragraph__component\" data-foleon-id=\"2a883aad-b73e-432b-a16a-2e02db470a9d\"><span class=\"sc-fasiqY jjvExL\">The Heller team started with an accelerated implementation of the Volunteers for Salesforce solution to help ACCFB address an immediate need to engage, manage, and track more volunteers to support increased demand for services during the global pandemic. The solution included mapping of new processes within the new system and customized forms to handle both individual and group sign-ups.<\/span><\/p><h4 class=\"sc-fpiMtx kGWFqM\" data-testid=\"ripley-core__text-item__header-two__component\" data-foleon-id=\"17960614-2b90-44d2-9acf-0c189d2a883a\"><span class=\"sc-fasiqY jjvExL\">Salesforce Nonprofit Success Pack (NPSP) solution<\/span><\/h4><p class=\"sc-fpiMtx gbqsRe\" data-testid=\"ripley-core__text-item__paragraph__component\" data-foleon-id=\"883aadb7-3e53-4ba1-aa2e-02db470a9d94\"><span class=\"sc-fasiqY jjvExL\">Heller Consulting implemented Salesforce NPSP, configuring it to meet ACCFB\u2019s specific needs. The Heller team also helped ACCFB to select and integrate Neon Fundraise with NPSP to support online fundraising activities, including their Virtual Food Drive. As part of this phase of the overall project, the Heller team guided ACCFB through decisions about terminology and configuration to ensure consistency across their new Salesforce-based solutions.<\/span><\/p><h4 class=\"sc-fpiMtx kGWFqM\" data-testid=\"ripley-core__text-item__header-two__component\" data-foleon-id=\"9606142b-9064-42da-8f0c-189d2a883aad\"><span class=\"sc-fasiqY jjvExL\">Marketing Cloud Account Engagement solution<\/span><\/h4><p class=\"sc-fpiMtx gbqsRe\" data-testid=\"ripley-core__text-item__paragraph__component\" data-foleon-id=\"3aadb73e-532b-416a-ae02-db470a9d94d5\"><span class=\"sc-fasiqY jjvExL\">Working with ACCFB, the Heller team implemented Marketing Cloud Account Engagement (formerly called Pardot), a marketing automation tool in the Salesforce ecosystem. The solution allows ACCFB to build sophisticated and automated email campaigns, fundraising appeals, and other marketing communications.<\/span><\/p><h4 class=\"sc-fpiMtx kGWFqM\" data-testid=\"ripley-core__text-item__header-two__component\" data-foleon-id=\"06142b90-64d2-4acf-8c18-9d2a883aadb7\"><span class=\"sc-fasiqY jjvExL\">Solution for ACCFB food recovery program<\/span><\/h4><p class=\"sc-fpiMtx gbqsRe\" data-testid=\"ripley-core__text-item__paragraph__component\" data-foleon-id=\"adb73e53-2ba1-4a2e-82db-470a9d94d54f\"><span class=\"sc-fasiqY jjvExL\">The Heller team worked with ACCFB to implement the Salesforce Program Management Module to help streamline ACCFB\u2019s food recovery program in which food donors (such as grocery stores that donate food) work with partner agencies (such as churches that distribute food). As a facilitator between these two entities, ACCFB matches donors with agencies, provides scheduling support, and tracks food safety compliance. The solution integrates with the Ceres food bank software system that ACCFB uses, which ties in the pounds of food distributed, giving ACCFB a complete view of their food recovery program in one place and allowing them to report on it effectively.<\/span><\/p><h4 class=\"sc-fpiMtx kGWFqM\" data-testid=\"ripley-core__text-item__header-two__component\" data-foleon-id=\"142b9064-d2da-4f0c-989d-2a883aadb73e\"><span class=\"sc-fasiqY jjvExL\">Change management support<\/span><\/h4><p class=\"sc-fpiMtx gbqsRe\" data-testid=\"ripley-core__text-item__paragraph__component\" data-foleon-id=\"b73e532b-a16a-4e02-9b47-0a9d94d54f2e\"><span class=\"sc-fasiqY jjvExL\">With Heller Consulting\u2019s change management approach, ACCFB felt supported throughout the organization\u2019s digital transformation. ACCFB staff members and Heller team members built a strong relationship, and Heller\u2019s deep knowledge of ACCFB\u2019s business processes helped get the right staff members involved at the right stages of the project.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-240494d elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"240494d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Result: Integrated technology solutions that support ACCFB\u2019s goals<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-367c4efa elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"367c4efa\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<section id=\"block-d79896cb-a773-4b67-9f57-2b885993edc3\" class=\"sc-dWrMgH cCUotd ripley__Block--block__fw scrolling-down in-viewport\" tabindex=\"-1\" role=\"presentation\" data-foleon-id=\"block-d79896cb-a773-4b67-9f57-2b885993edc3\" data-testid=\"@foleon\/maggie-viewer_section-component\"><div class=\"sc-fpiMtx fYaMvU ripley__Block--wrapper-inner\"><div class=\"sc-gEzdvI exiEEL im-row\"><div class=\"sc-hYAvtR eVSuna im-column\" data-testid=\"@foleon\/maggie-viewer_column-component\" data-foleon-id=\"a42ef382-84fd-4fff-9e7b-1a78aecd3ef5\"><div class=\"im-column-inner\"><div class=\"sc-bOdrWM jAnukA\"><p>ACCFB has successfully moved to a new technology ecosystem that aligns with the organization\u2019s long-term goals. With the Salesforce platform at the core, the solutions work together to streamline processes and improve the effectiveness of fundraising, marketing, and program efforts.<\/p><p>It now has a more complete view of individuals who interact with the organization that, for example, allows the development team to market to volunteers and allows volunteer directors to see when volunteers have also made food or monetary donations. It can also now report more accurately and extensively on volunteer interactions, partnerships, food distributions, and more.<\/p><\/div><\/div><\/div><\/div><\/div><\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fc26b9a e-flex e-con-boxed e-con e-parent\" data-id=\"fc26b9a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-607d524 elementor-widget elementor-widget-spacer\" data-id=\"607d524\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-59baa2f0 e-con-full e-flex e-con e-parent\" data-id=\"59baa2f0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-1a983fcc e-con-full e-flex e-con e-child\" data-id=\"1a983fcc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3e722e5 e-con-full e-flex e-con e-child\" data-id=\"3e722e5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-70dca641 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"70dca641\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">We're ready to help!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9f4127 elementor-widget elementor-widget-text-editor\" data-id=\"c9f4127\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"rte-item rte-e94a08d4-a5ad-4f5d-8de7-792a04efd67e\" data-block=\"true\" data-editor=\"59kft\" data-offset-key=\"e94a08d4-a5ad-4f5d-8de7-792a04efd67e-0-0\"><div class=\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\" data-offset-key=\"e94a08d4-a5ad-4f5d-8de7-792a04efd67e-0-0\"><span data-offset-key=\"e94a08d4-a5ad-4f5d-8de7-792a04efd67e-0-0\">As a nonprofit technology specialist since 1996, our team here at Heller Consulting has extensive experience and knowledge of CRM products for the sector. We can help you determine which products are right for your organization and help you implement and support the solutions.<\/span><\/div><div class=\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\" data-offset-key=\"e94a08d4-a5ad-4f5d-8de7-792a04efd67e-0-0\"><span data-offset-key=\"e94a08d4-a5ad-4f5d-8de7-792a04efd67e-0-0\">\u00a0<\/span><\/div><\/div><div class=\"rte-item rte-56e92a3f-1d3e-41b4-b5a3-dca1c0e8005e\" data-block=\"true\" data-editor=\"59kft\" data-offset-key=\"56e92a3f-1d3e-41b4-b5a3-dca1c0e8005e-0-0\"><div class=\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\" data-offset-key=\"56e92a3f-1d3e-41b4-b5a3-dca1c0e8005e-0-0\"><span data-offset-key=\"56e92a3f-1d3e-41b4-b5a3-dca1c0e8005e-0-0\">We have deep expertise with nonprofit technology, such as products from Microsoft and Blackbaud, digital engagement platforms, data management tools, and more.<\/span><\/div><\/div><div class=\"rte-item rte-c470903c-96f1-4442-9a64-0fd36c1decd2\" data-block=\"true\" data-editor=\"59kft\" data-offset-key=\"c470903c-96f1-4442-9a64-0fd36c1decd2-0-0\"><div class=\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\" data-offset-key=\"c470903c-96f1-4442-9a64-0fd36c1decd2-0-0\"><span data-offset-key=\"c470903c-96f1-4442-9a64-0fd36c1decd2-0-0\">We\u2019re uniquely positioned to help if you need a:<\/span><\/div><\/div><ul class=\"public-DraftStyleDefault-ul\" data-offset-key=\"6ac00a1f-cd63-4ce5-9cd0-a8ceeaee6947-0-0\"><li class=\"rte-item rte-6ac00a1f-cd63-4ce5-9cd0-a8ceeaee6947 public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\" data-block=\"true\" data-editor=\"59kft\" data-offset-key=\"6ac00a1f-cd63-4ce5-9cd0-a8ceeaee6947-0-0\"><div class=\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\" data-offset-key=\"6ac00a1f-cd63-4ce5-9cd0-a8ceeaee6947-0-0\"><span data-offset-key=\"6ac00a1f-cd63-4ce5-9cd0-a8ceeaee6947-0-0\">Sounding board to talk about your technology approach<\/span><\/div><\/li><li class=\"rte-item rte-db38d54a-d1af-443b-9ae3-7b75e3e76ac9 public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\" data-block=\"true\" data-editor=\"59kft\" data-offset-key=\"db38d54a-d1af-443b-9ae3-7b75e3e76ac9-0-0\"><div class=\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\" data-offset-key=\"db38d54a-d1af-443b-9ae3-7b75e3e76ac9-0-0\"><span data-offset-key=\"db38d54a-d1af-443b-9ae3-7b75e3e76ac9-0-0\">Comparative analysis or fit assessment to confirm your technology direction<\/span><\/div><\/li><li class=\"rte-item rte-db7e8bf9-17b1-4a4a-95a9-e9fb43313e41 public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\" data-block=\"true\" data-editor=\"59kft\" data-offset-key=\"db7e8bf9-17b1-4a4a-95a9-e9fb43313e41-0-0\"><div class=\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\" data-offset-key=\"db7e8bf9-17b1-4a4a-95a9-e9fb43313e41-0-0\"><span data-offset-key=\"db7e8bf9-17b1-4a4a-95a9-e9fb43313e41-0-0\">Full technology roadmap to take your nonprofit into the future<\/span><\/div><\/li><li class=\"rte-item rte-18843cdc-ed0f-476a-84a6-1cb57a64eb36 public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\" data-block=\"true\" data-editor=\"59kft\" data-offset-key=\"18843cdc-ed0f-476a-84a6-1cb57a64eb36-0-0\"><div class=\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\" data-offset-key=\"18843cdc-ed0f-476a-84a6-1cb57a64eb36-0-0\"><span data-offset-key=\"18843cdc-ed0f-476a-84a6-1cb57a64eb36-0-0\">Partner to help with the technology implementation and support<\/span><\/div><\/li><\/ul><div class=\"rte-item rte-346778c8-41cc-4c63-890f-0514f140ffaf\" data-block=\"true\" data-editor=\"59kft\" data-offset-key=\"346778c8-41cc-4c63-890f-0514f140ffaf-0-0\"><div class=\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\" data-offset-key=\"346778c8-41cc-4c63-890f-0514f140ffaf-0-0\"><span data-offset-key=\"346778c8-41cc-4c63-890f-0514f140ffaf-0-0\">\u00a0<\/span><\/div><\/div><div class=\"rte-item rte-336f2214-e2d8-4bc5-8503-18419cf85b60\" data-block=\"true\" data-editor=\"59kft\" data-offset-key=\"336f2214-e2d8-4bc5-8503-18419cf85b60-0-0\"><div class=\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\" data-offset-key=\"336f2214-e2d8-4bc5-8503-18419cf85b60-0-0\"><span data-offset-key=\"336f2214-e2d8-4bc5-8503-18419cf85b60-0-0\">For nearly three decades, Heller Consulting has focused on helping organizations to plan and implement technology strategies. With thousands of projects and engagements under our belts, our team of experienced technology experts helps nonprofit organizations and education institutions advance their missions and meet their business objectives.<\/span><\/div><\/div><div class=\"rte-item rte-2b0ad26c-5164-4d80-b886-8bd19751f7ae\" data-block=\"true\" data-editor=\"59kft\" data-offset-key=\"2b0ad26c-5164-4d80-b886-8bd19751f7ae-0-0\"><div class=\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\" data-offset-key=\"2b0ad26c-5164-4d80-b886-8bd19751f7ae-0-0\"><span data-offset-key=\"2b0ad26c-5164-4d80-b886-8bd19751f7ae-0-0\">No matter where our clients are in their journey, we help them make the most of technology.<\/span><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af72834 elementor-widget elementor-widget-button\" data-id=\"af72834\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/contact-us\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">CONTACT US<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Resources for Food Banks Table of Contents Introduction Today, food banks are facing unprecedented demand. Having a comprehensive CRM ecosystem is critical to meet the dramatic increase in volunteers, donors, and beneficiaries.\u00a0Many institutions face hurdles with outdated and fragmented technology systems that hinder operational efficiency and personalized appeals. By modernizing these systems and integrating sophisticated [&hellip;]<\/p>\n","protected":false},"author":40,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[508],"tags":[],"ppma_author":[478],"class_list":["post-19525","post","type-post","status-publish","format-standard","hentry","category-guide-content"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Resources for Food Banks - Heller Consulting<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/teamheller.com\/resources\/guides\/resources-for-food-banks\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Resources for Food Banks\" \/>\n<meta property=\"og:description\" content=\"Resources for Food Banks Table of Contents Introduction Today, food banks are facing unprecedented demand. 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