{"id":19262,"date":"2024-03-20T15:33:28","date_gmt":"2024-03-20T15:33:28","guid":{"rendered":"https:\/\/teamheller.com\/?p=19262"},"modified":"2025-08-13T16:01:13","modified_gmt":"2025-08-13T16:01:13","slug":"food-for-the-poor-case-study","status":"publish","type":"post","link":"https:\/\/teamheller.com\/resources\/blog\/food-for-the-poor-case-study","title":{"rendered":"Food for the Poor case study"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"19262\" class=\"elementor elementor-19262\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5ae6d89c e-con-full e-flex e-con e-parent\" data-id=\"5ae6d89c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-402c3427 e-flex e-con-boxed e-con e-child\" data-id=\"402c3427\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-540d0bdc elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"540d0bdc\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Food For The Poor<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30044dee elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"30044dee\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Comprehensive Assessment, Vision, and Roadmap for Digital Transformation<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-42b2009f animated-fast e-flex e-con-boxed elementor-invisible e-con e-child\" data-id=\"42b2009f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;slideInUp&quot;,&quot;animation_delay&quot;:600}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5dd7bcc9 e-con-full e-flex e-con e-child\" data-id=\"5dd7bcc9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4dd01fab elementor-widget elementor-widget-text-editor\" data-id=\"4dd01fab\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"backgroundContent\"><p><a href=\"https:\/\/foodforthepoor.org\/?G-XXSNRFXMKM\" target=\"_blank\" rel=\"noopener\" aria-label=\"Visit foodforthepoor.org in new tab\">Food For The Poor<\/a> is an interdenominational Christian ministry serving the poor in primarily 17 countries throughout the Caribbean and Latin America. The organization has fed millions of people and provided more than 15.7 billion dollars in aid.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3740df25 elementor-widget__width-initial elementor-absolute elementor-widget-mobile__width-inherit elementor-invisible elementor-widget elementor-widget-image\" data-id=\"3740df25\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_animation&quot;:&quot;slideInRight&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1500\" height=\"844\" src=\"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/08\/food-pantry-heller-case-study-canned-food.jpg?strip=all\" class=\"attachment-full size-full wp-image-19265\" alt=\"Close-up of people volunteering at a food bank, with one person holding a tin can and others packing items into paper bags. Only their hands and torsos are visible.\" srcset=\"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/08\/food-pantry-heller-case-study-canned-food.jpg?strip=all 1500w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/08\/food-pantry-heller-case-study-canned-food-300x169.jpg?strip=all 300w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/08\/food-pantry-heller-case-study-canned-food-1024x576.jpg?strip=all 1024w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/08\/food-pantry-heller-case-study-canned-food-150x84.jpg?strip=all 150w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/08\/food-pantry-heller-case-study-canned-food-768x432.jpg?strip=all 768w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/08\/food-pantry-heller-case-study-canned-food.jpg?strip=all&amp;w=600 600w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/08\/food-pantry-heller-case-study-canned-food.jpg?strip=all&amp;w=900 900w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/08\/food-pantry-heller-case-study-canned-food.jpg?strip=all&amp;w=1200 1200w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/08\/food-pantry-heller-case-study-canned-food.jpg?strip=all&amp;w=450 450w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7fe75f5d e-flex e-con-boxed e-con e-parent\" data-id=\"7fe75f5d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1ec9e65d e-con-full e-flex e-con e-child\" data-id=\"1ec9e65d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1bd6c74 e-con-full e-flex e-con e-child\" data-id=\"1bd6c74\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_direction&quot;:&quot;negative&quot;,&quot;motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]},&quot;motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}},&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5f25cf5d elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"5f25cf5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Challenge: Better use of technology for fundraising, marketing, and operations<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d8262bb elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"1d8262bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"sc-cAmkOX iuQttW\" data-testid=\"ripley-core__text-item__paragraph__component\" data-foleon-id=\"63ea084d-a355-4a44-b908-ee22bd3fa63b\"><span class=\"sc-icwmCI jZoAOE\">Food For the Poor&#8217;s ecosystem of technology systems was not well-connected. As a result, data coming into the organization through various systems and processes did not provide a full picture of the organization\u2019s data\u2014making it difficult to create complete and accurate reports and work together across departments to use data in an efficient and effective way. <\/span><\/p><p class=\"sc-cAmkOX iuQttW\" data-testid=\"ripley-core__text-item__paragraph__component\" data-foleon-id=\"78ad0a3a-b0e0-43c6-bde6-581b15ae299a\"><span class=\"sc-icwmCI jZoAOE\">The organization\u2019s technology team spent much of their time and energy \u201cfixing\u201d the data coming into their systems. They needed to assess their operations and technology systems and find a better way forward.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5498ca55 e-flex e-con-boxed e-con e-parent\" data-id=\"5498ca55\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b274bc6 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"b274bc6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Solution: Comprehensive assessment, technology vision, and roadmap for digital transformation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c6f5ea elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"7c6f5ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"sc-cAmkOX cXbcHI\" data-testid=\"ripley-core__text-item__paragraph__component\" data-foleon-id=\"ddc054f9-1c0a-4b45-bf2e-a4afffe51b5f\"><span class=\"sc-icwmCI jZoAOE\">Food For The Poor engaged with Heller Consulting on a comprehensive project aimed at assessing and improving the organization\u2019s technology systems to enhance fundraising, marketing, and operations. The Heller Consulting solution included three parts.<\/span><\/p><h3 class=\"sc-cAmkOX cXbcHI\" data-testid=\"ripley-core__text-item__paragraph__component\" data-foleon-id=\"ddc054f9-1c0a-4b45-bf2e-a4afffe51b5f\"><span class=\"sc-icwmCI jZoAOE\">Strategic discovery<\/span><\/h3><p class=\"sc-cAmkOX iuQttW\" data-testid=\"ripley-core__text-item__paragraph__component\" data-foleon-id=\"1a9c8408-4ffa-485b-b3f1-c097ea9530c6\"><span class=\"sc-icwmCI jZoAOE\"> The Heller team worked with FFTP leadership and stakeholders in six departments to understand organization-wide challenges, identify areas of greatest opportunity, and build consensus on how to move forward. In the discovery process, the Heller team:<\/span><\/p><ul><li class=\"sc-cAmkOX hqobsa\" data-testid=\"ripley-core__text-item__unordered-list-item__component\" data-foleon-id=\"ae299a21-b4ab-4f3c-bc0c-2926b16d4cd7\"><span class=\"sc-icwmCI jZoAOE\">Assessed how FFTP was operating and interoperating with their systems<\/span><\/li><li class=\"sc-cAmkOX hqobsa\" data-testid=\"ripley-core__text-item__unordered-list-item__component\" data-foleon-id=\"299a21b4-abbf-4cbc-8c29-26b16d4cd794\"><span class=\"sc-icwmCI jZoAOE\">Reviewed where data was being housed and how it flowed between systems and departments<\/span><\/li><li class=\"sc-cAmkOX hqobsa\" data-testid=\"ripley-core__text-item__unordered-list-item__component\" data-foleon-id=\"9a21b4ab-bf3c-4c0c-a926-b16d4cd79458\"><span class=\"sc-icwmCI jZoAOE\">Identified pain points impacting FFTP\u2019s goals and departments\u2019 abilities to perform efficiently and effectively<\/span><\/li><li class=\"sc-cAmkOX hqobsa\" data-testid=\"ripley-core__text-item__unordered-list-item__component\" data-foleon-id=\"21b4abbf-3cbc-4c29-a6b1-6d4cd7945846\"><span class=\"sc-icwmCI jZoAOE\">Pinpointed needs for operational optimization and areas for potential improvement<\/span><\/li><\/ul><h3 class=\"sc-cAmkOX jGmLUK\" data-testid=\"ripley-core__text-item__header-two__component\" data-foleon-id=\"9c84084f-fac8-4b33-b1c0-97ea9530c6fe\"><span class=\"sc-icwmCI jZoAOE\">Development of technology vision<\/span><\/h3><p class=\"sc-cAmkOX iuQttW\" data-testid=\"ripley-core__text-item__paragraph__component\" data-foleon-id=\"84084ffa-c85b-43f1-8097-ea9530c6fe2c\"><span class=\"sc-icwmCI jZoAOE\">Using findings from the discovery process, the Heller team helped FFTP develop a clear technology vision that will help them address their challenges and reach their goals. The team also outlined what the organization will need to do to bridge gaps between FFTP\u2019s current state and the ideal future state.<\/span><\/p><h3 class=\"sc-cAmkOX jGmLUK\" data-testid=\"ripley-core__text-item__header-two__component\" data-foleon-id=\"abbf3cbc-0c29-46b1-ad4c-d79458463bf5\"><span class=\"sc-icwmCI jZoAOE\">Action plan<\/span><\/h3><p class=\"sc-cAmkOX iuQttW\" data-testid=\"ripley-core__text-item__paragraph__component\" data-foleon-id=\"f1c097ea-9530-46fe-ac0a-7b5b85cb9d5d\"><span class=\"sc-icwmCI jZoAOE\">The Heller team created a comprehensive action plan that addresses people, process, and technology considerations\u2014detailing a clear path for technology adoption and change management. This plan includes:<\/span><\/p><ul><li class=\"sc-cAmkOX hqobsa\" data-testid=\"ripley-core__text-item__unordered-list-item__component\" data-foleon-id=\"bf3cbc0c-2926-416d-8cd7-9458463bf518\"><span class=\"sc-icwmCI jZoAOE\">Design of a more modern data model<\/span><\/li><li class=\"sc-cAmkOX hqobsa\" data-testid=\"ripley-core__text-item__unordered-list-item__component\" data-foleon-id=\"3cbc0c29-26b1-4d4c-9794-58463bf5189a\"><span class=\"sc-icwmCI jZoAOE\">An audit of current systems and a plan to ensure that all functionality required is taken into consideration in a new technology ecosystem<\/span><\/li><li class=\"sc-cAmkOX hqobsa\" data-testid=\"ripley-core__text-item__unordered-list-item__component\" data-foleon-id=\"bc0c2926-b16d-4cd7-9458-463bf5189a9d\"><span class=\"sc-icwmCI jZoAOE\">A plan for a new core suite of technologies, including a customer relationship management (CRM) platform, marketing automation tool, and digital fundraising tool<\/span><\/li><li class=\"sc-cAmkOX hqobsa\" data-testid=\"ripley-core__text-item__unordered-list-item__component\" data-foleon-id=\"0c2926b1-6d4c-4794-9846-3bf5189a9dca\"><span class=\"sc-icwmCI jZoAOE\">A phased approach for technology adoption that includes system configuration, data migration, user testing and training, and system launch\u2014with change management incorporated throughout.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-645420e6 e-flex e-con-boxed e-con e-parent\" data-id=\"645420e6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2f34d932 e-con-full e-flex e-con e-child\" data-id=\"2f34d932\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-41c5c000 e-con-full e-flex e-con e-child\" data-id=\"41c5c000\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_direction&quot;:&quot;negative&quot;,&quot;motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]},&quot;motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}},&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7eafcf52 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"7eafcf52\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Result: A technology vision, roadmap, and organizational buy-in for digital transformation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23286655 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"23286655\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<section id=\"block-d79896cb-a773-4b67-9f57-2b885993edc3\" class=\"sc-dWrMgH cCUotd ripley__Block--block__fw scrolling-down in-viewport\" tabindex=\"-1\" role=\"presentation\" data-foleon-id=\"block-d79896cb-a773-4b67-9f57-2b885993edc3\" data-testid=\"@foleon\/maggie-viewer_section-component\"><div class=\"sc-fpiMtx fYaMvU ripley__Block--wrapper-inner\"><div class=\"sc-gEzdvI exiEEL im-row\"><div class=\"sc-hYAvtR eVSuna im-column\" data-testid=\"@foleon\/maggie-viewer_column-component\" data-foleon-id=\"a42ef382-84fd-4fff-9e7b-1a78aecd3ef5\"><div class=\"im-column-inner\"><div class=\"sc-bOdrWM jAnukA\"><p>With a well-defined technology vision and a clear roadmap, FFTP now has organizational buy-in and a path forward for digital transformation. The organization has begun the first steps in moving toward technological enhancements and improved fundraising, marketing, and operations.<\/p><\/div><\/div><\/div><\/div><\/div><\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-958d86b e-flex e-con-boxed e-con e-parent\" data-id=\"958d86b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7b0bfe5f e-con-full e-flex e-con e-child\" data-id=\"7b0bfe5f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_direction&quot;:&quot;negative&quot;,&quot;motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]},&quot;motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}},&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5cc70c68 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"5cc70c68\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Video: Enhancing fundraising, marketing, and service at FFTP<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-589e01d1 elementor-widget elementor-widget-text-editor\" data-id=\"589e01d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Jeff Alexander from Food for the Poor and Heller&#8217;s Jett Winders walk through our roadmap process and the steps they took to improve global fundraising and operational efforts.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4e1111be e-con-full e-flex e-con e-child\" data-id=\"4e1111be\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-71381191 e-con-full e-flex e-con e-child\" data-id=\"71381191\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-1ef3260 e-con-full e-flex e-con e-child\" data-id=\"1ef3260\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-75d9d452 elementor-widget elementor-widget-video\" data-id=\"75d9d452\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/www.youtube.com\\\/watch?v=uW5CIBcdrDs&quot;,&quot;show_image_overlay&quot;:&quot;yes&quot;,&quot;image_overlay&quot;:{&quot;url&quot;:&quot;https:\\\/\\\/teamheller.com\\\/wp-content\\\/uploads\\\/2024\\\/03\\\/fftp-webinar.jpg&quot;,&quot;id&quot;:19276,&quot;size&quot;:&quot;&quot;,&quot;alt&quot;:&quot;Two hands exchange a bowl of food over a large pot, with the text Vision for a Future State displayed on a blue banner in the center. Colorful geometric shapes decorate the corners, highlighting the Food for the Poor technology roadmap case study.&quot;,&quot;source&quot;:&quot;library&quot;},&quot;video_type&quot;:&quot;youtube&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t\t\t<div class=\"elementor-custom-embed-image-overlay\" style=\"background-image: url(https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2024\/03\/fftp-webinar.jpg?strip=all);\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-custom-embed-play\" role=\"button\" aria-label=\"Play Video about Two hands exchange a bowl of food over a large pot, with the text Vision for a Future State displayed on a blue banner in the center. Colorful geometric shapes decorate the corners, highlighting the Food for the Poor technology roadmap case study.\" tabindex=\"0\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-play\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M838 162C746 71 633 25 500 25 371 25 258 71 163 162 71 254 25 367 25 500 25 633 71 746 163 837 254 929 367 979 500 979 633 979 746 933 838 837 929 746 975 633 975 500 975 367 929 254 838 162M808 192C892 279 933 379 933 500 933 621 892 725 808 808 725 892 621 938 500 938 379 938 279 896 196 808 113 725 67 621 67 500 67 379 108 279 196 192 279 108 383 62 500 62 621 62 721 108 808 192M438 392V642L642 517 438 392Z\"><\/path><\/svg>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6e72753d e-con-full e-flex e-con e-parent\" data-id=\"6e72753d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-9fc0350 e-con-full e-flex e-con e-child\" data-id=\"9fc0350\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a28a3d4 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"4a28a3d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ready to Get Started?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26cda8a6 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"26cda8a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you\u2019re a nonprofit organization or education institution and you need help with your technology project, get in touch!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a94d5f0 elementor-align-justify elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-button\" data-id=\"1a94d5f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:600}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/contact-us\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">CONTACT US<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-53a175f e-con-full e-flex e-con e-child\" data-id=\"53a175f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7b97769 e-con-full e-flex e-con e-parent\" data-id=\"7b97769\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-310f39c4 e-con-full e-flex e-con e-child\" data-id=\"310f39c4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2edd8ce6 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"2edd8ce6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ready to Get Started?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c4c8127 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"5c4c8127\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you\u2019re a nonprofit organization or education institution and you need help with your technology project, get in touch!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11db1603 elementor-align-justify elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-button\" data-id=\"11db1603\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:600}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-size-sm\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">contact us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2c8c2ff3 e-con-full e-flex e-con e-child\" data-id=\"2c8c2ff3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Discover how Food For The Poor partnered with Heller Consulting to assess and modernize their technology systems\u2014enhancing fundraising, marketing, and operations through a strategic roadmap, CRM integration, and digital transformation planning.<\/p>\n","protected":false},"author":39,"featured_media":19265,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[80,113,350],"tags":[694,710,695,711,696,712,697,713,698,714,699,715,700,701,451,702,572,703,688,704,689,705,690,706,691,707,692,708,693,709],"ppma_author":[474],"class_list":["post-19262","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nonprofits","category-food-banks","category-case-studies","tag-digital-transformation-for-charities","tag-marketing-automation-tool-deployment","tag-nonprofit-operational-efficiency","tag-digital-fundraising-tool-integration","tag-how-food-for-the-poor-improved-fundraising-through-technology","tag-operational-optimization-for-nonprofits","tag-comprehensive-technology-roadmap-for-nonprofits","tag-technology-ecosystem-audit","tag-nonprofit-data-model-modernization","tag-organizational-buy-in-for-tech-change","tag-crm-and-marketing-automation-for-nonprofit-organizations","tag-nonprofit-tech-consulting","tag-strategic-discovery-for-nonprofit-tech-planning","tag-nonprofit-digital-transformation-success-story","tag-nonprofit-change-management","tag-improving-nonprofit-operations-with-integrated-systems","tag-nonprofit-crm-implementation","tag-technology-vision-for-nonprofit-growth","tag-food-for-the-poor-digital-transformation","tag-nonprofit-cross-departmental-data-collaboration","tag-nonprofit-technology-assessment","tag-enhancing-donor-engagement-through-digital-tools","tag-fundraising-technology-roadmap","tag-strategic-discovery-process","tag-marketing-automation-for-nonprofits","tag-crm-platform-selection","tag-nonprofit-data-integration","tag-phased-technology-adoption","tag-heller-consulting-case-study","tag-data-migration-and-system-configuration"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Food for the Poor case study - Heller Consulting<\/title>\n<meta name=\"description\" content=\"Discover how Food For The Poor partnered with Heller Consulting to assess and modernize their technology systems\u2014enhancing fundraising, marketing, and operations through a strategic roadmap, CRM integration, and digital transformation planning.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/teamheller.com\/resources\/blog\/food-for-the-poor-case-study\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Food for the Poor case study\" \/>\n<meta property=\"og:description\" content=\"Discover how Food For The Poor partnered with Heller Consulting to assess and modernize their technology systems\u2014enhancing fundraising, marketing, and operations through a strategic roadmap, CRM integration, and digital transformation planning.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/teamheller.com\/resources\/blog\/food-for-the-poor-case-study\" \/>\n<meta property=\"og:site_name\" content=\"Heller Consulting\" \/>\n<meta property=\"article:published_time\" content=\"2024-03-20T15:33:28+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-13T16:01:13+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/teamheller.com\/wp-content\/uploads\/2025\/08\/food-pantry-heller-case-study-canned-food.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1500\" \/>\n\t<meta property=\"og:image:height\" content=\"844\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Lyndal Cairns\" \/>\n<meta name=\"twitter:card\" 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