{"id":18237,"date":"2026-02-04T20:37:15","date_gmt":"2026-02-04T20:37:15","guid":{"rendered":"https:\/\/teamheller.com\/?page_id=18237"},"modified":"2026-02-17T14:49:53","modified_gmt":"2026-02-17T14:49:53","slug":"faqs","status":"publish","type":"page","link":"https:\/\/teamheller.com\/faqs","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"18237\" class=\"elementor elementor-18237\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a7ff74b e-flex e-con-boxed e-con e-parent\" data-id=\"a7ff74b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-227ce5c0 e-con-full e-flex e-con e-parent\" data-id=\"227ce5c0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-31ed5439 e-flex e-con-boxed e-con e-child\" data-id=\"31ed5439\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-160d84d9 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"160d84d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Nonprofit, Healthcare, and Education Technology FAQs<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7aca3ea elementor-widget__width-initial elementor-absolute elementor-widget-mobile__width-inherit elementor-invisible elementor-widget elementor-widget-image\" data-id=\"7aca3ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_animation&quot;:&quot;slideInRight&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1190\" height=\"710\" src=\"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/09\/Heller-Additional-Candids-56-e1757380727866.jpg?strip=all\" class=\"attachment-full size-full wp-image-19921\" alt=\"A group of people sit at round tables during a meeting or workshop. One man in the foreground smiles while working on a laptop. Others are talking, laughing, or listening, creating a friendly, engaged atmosphere.\" srcset=\"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/09\/Heller-Additional-Candids-56-e1757380727866.jpg?strip=all 1190w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/09\/Heller-Additional-Candids-56-e1757380727866-300x179.jpg?strip=all 300w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/09\/Heller-Additional-Candids-56-e1757380727866-1024x611.jpg?strip=all 1024w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/09\/Heller-Additional-Candids-56-e1757380727866-150x89.jpg?strip=all 150w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/09\/Heller-Additional-Candids-56-e1757380727866-768x458.jpg?strip=all 768w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/09\/Heller-Additional-Candids-56-e1757380727866.jpg?strip=all&amp;w=238 238w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/09\/Heller-Additional-Candids-56-e1757380727866.jpg?strip=all&amp;w=476 476w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/09\/Heller-Additional-Candids-56-e1757380727866.jpg?strip=all&amp;w=714 714w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/09\/Heller-Additional-Candids-56-e1757380727866.jpg?strip=all&amp;w=952 952w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5adb0547 e-flex e-con-boxed e-con e-parent\" data-id=\"5adb0547\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-866d94c elementor-widget elementor-widget-text-editor\" data-id=\"866d94c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><span style=\"font-weight: 400;\">Nonprofit technology essential FAQs<\/span><\/h2><h3><span style=\"font-weight: 400;\">What is a nonprofit technology ecosystem?<\/span><\/h3><p><span style=\"font-weight: 400;\">A nonprofit technology ecosystem refers to the collection of technology systems within an organization that, ideally, are well-connected to provide a full picture of the <\/span><a href=\"https:\/\/teamheller.com\/what-we-do\/data-services-for-nonprofits\"><span style=\"font-weight: 400;\">organization&#8217;s data<\/span><\/a><span style=\"font-weight: 400;\">. This ecosystem assembles the following core technologies to provide the functionality required for operations:<\/span><\/p><ul><li><b>Constituent relationship management (CRM) systems,<\/b><span style=\"font-weight: 400;\"> which are responsible for collecting donor data to inform engagement and outreach efforts<\/span><\/li><li aria-level=\"1\"><b>Volunteer management software, <\/b><span style=\"font-weight: 400;\">which specializes in scheduling and communicating with volunteers.<\/span><\/li><\/ul><ul><li aria-level=\"1\"><b>Marketing tools <\/b><span style=\"font-weight: 400;\">that help nonprofits segment and send communications across various channels.<\/span><\/li><\/ul><ul><li aria-level=\"1\"><b>Fundraising tools <\/b><span style=\"font-weight: 400;\">that securely collect online donations.<\/span><\/li><\/ul><ul><li aria-level=\"1\"><b>Accounting software<\/b><span style=\"font-weight: 400;\"> that manages finances and budgets.<\/span><\/li><\/ul><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Grant management systems<\/b><span style=\"font-weight: 400;\"> to track and report on grant applications and awards.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Content management systems (CMS)<\/b><span style=\"font-weight: 400;\"> that organize and maintain the organization&#8217;s online content.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Project management tools<\/b><span style=\"font-weight: 400;\"> for internal team collaboration and task tracking.<\/span><\/li><\/ul><h3>\u00a0<\/h3><h3><span style=\"font-weight: 400;\">Why is robust technology critical for mission-driven organizations?<\/span><\/h3><p><span style=\"font-weight: 400;\">Strong technological infrastructure allows staff to spend more time on mission-driven work and less time on administrative overhead by automating repetitive tasks and integrating systems. Here are some other benefits mission-driven organizations can experience with robust technology ecosystems:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Improved insights and fundraising results<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Personalized supporter engagement and communication<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Better data quality and compliance<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Increased ability to measure impact and report on program outcomes<\/span><\/li><\/ul><h3>\u00a0<\/h3><h3><span style=\"font-weight: 400;\">How do we know if our current technology stack needs to be replaced?<\/span><\/h3><p><span style=\"font-weight: 400;\">Digital transformation projects are resource- and fund-intensive, so you should only take on this type of project if you are prepared for the challenge! Answer these questions to gauge your readiness:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Does your current technology effectively support your business strategy and goals?<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Are you experiencing significant system downtime or frequent technical issues?<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Is your current technology stack scalable to handle future growth?<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Are your employees frustrated with the existing tools or finding workarounds?<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Is the cost of maintaining your legacy systems outweighing the cost of replacement?<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Does your current setup make it easy to integrate new or necessary tools?<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Are you meeting modern security and compliance requirements with your existing technology?<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Not every digital transformation project has to be a full systems overhaul. These questions can help you pinpoint specific bottlenecks that don\u2019t require comprehensive efforts.<\/span><\/p><h3>\u00a0<\/h3><h3><span style=\"font-weight: 400;\">Who should be involved in a technology implementation project?<\/span><\/h3><p><a href=\"https:\/\/teamheller.com\/what-we-do-technology-strategy\/implementation\/salesforce\"><span style=\"font-weight: 400;\">Implementation projects<\/span><\/a><span style=\"font-weight: 400;\"> should involve decision-makers across different departments, such as marketing, IT, fundraising, and accounting, to inform decisions about the project. Best practices suggest building a dedicated change team that includes:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>A Change Sponsor,<\/b><span style=\"font-weight: 400;\"> who is a senior leader who provides the authority, funding, and high-level vision necessary to legitimize the project from the top down.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>A Change Manager,<\/b><span style=\"font-weight: 400;\"> who is responsible for organizing the people-side aspects of the transition, such as providing training and being a liaison with the Change Sponsor.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>A Project Manager, <\/b><span style=\"font-weight: 400;\">who is the tactical lead responsible for the technical side of the execution, strictly manages the timeline, budget, and scope to ensure the system is built and delivered on schedule.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Change Agents, <\/b><span style=\"font-weight: 400;\">who act as advocates to their peers, championing the change within their specific departments and providing feedback.<\/span><\/li><\/ul><h3>\u00a0<\/h3><h3><span style=\"font-weight: 400;\">What are the best practices for implementing new nonprofit technology?<\/span><\/h3><p><span style=\"font-weight: 400;\">Ready to get started? While every implementation is different, these general tips from <\/span><a href=\"https:\/\/teamheller.com\/resources\/blog\/nonprofit-digital-transformation\"><span style=\"font-weight: 400;\">Heller Consulting&#8217;s guide to nonprofit digital transformation<\/span><\/a><span style=\"font-weight: 400;\"> can give you a good foundation:<\/span><b><\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e4fdb69 elementor-widget elementor-widget-text-editor\" data-id=\"e4fdb69\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li aria-level=\"1\"><b>Understand change management best practices. <\/b><span style=\"font-weight: 400;\">Change management is the process of supporting the staff through a technological change. This process focuses on both the human and technical aspects of digital transformation, ensuring the team allocates resources appropriately and staff members feel prepared to use the new tools.<\/span><\/li><li aria-level=\"1\"><b>Unify the organization. <\/b><span style=\"font-weight: 400;\">Launching new tools can feel overwhelming and disruptive for staff. However, by helping everyone understand <\/span><i><span style=\"font-weight: 400;\">why <\/span><\/i><span style=\"font-weight: 400;\">you\u2019re implementing the change from the outset, you can win buy-in and ensure staff will use the tools.<\/span><\/li><\/ul><ul><li aria-level=\"1\"><b>Assess digital readiness. <\/b><span style=\"font-weight: 400;\">During this phase, you\u2019ll evaluate your nonprofit\u2019s capacity to implement and use your new tools by conducting a digital skills audit, investing in training, and creating spaces for long-term tech enrichment.<\/span><\/li><\/ul><ul><li aria-level=\"1\"><b>Integrate marketing and outreach. <\/b><span style=\"font-weight: 400;\">Software changes can also impact external stakeholders. Transparently and proactively communicate about the process and how it might impact various stakeholder experiences (e.g., donating or signing up for volunteer shifts).\u00a0<\/span><\/li><\/ul><ul><li aria-level=\"1\"><b>Incorporate automation tools. <\/b><span style=\"font-weight: 400;\">Incorporating software doesn\u2019t have to be overly challenging or time-consuming if you use the right tools. Use automation for repetitive, mundane tasks, such as processing donations, so your team has the bandwidth to handle more intensive work.<\/span><\/li><\/ul><h2>\u00a0<\/h2><h2><span style=\"font-weight: 400;\">FAQs for nonprofit technology enhancement<\/span><\/h2><h3><span style=\"font-weight: 400;\">How do we choose the best platform for our needs?<\/span><\/h3><p><span style=\"font-weight: 400;\">There\u2019s no single best solution for nonprofits. Here\u2019s how you can choose from many of the great systems on the market:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Assess your specific needs and goals: <\/b><span style=\"font-weight: 400;\">Clearly define the challenges you are trying to solve and what you hope to achieve with the new software.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Determine your budget:<\/b><span style=\"font-weight: 400;\"> Software costs can vary widely. Establish a realistic budget that includes implementation, licensing\/subscription fees, and ongoing support.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Evaluate essential features:<\/b><span style=\"font-weight: 400;\"> Make a list of &#8216;must-have&#8217; features (e.g., CRM capabilities, integration with existing systems like accounting software, reporting tools) and &#8216;nice-to-have&#8217; features.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Consider scalability:<\/b><span style=\"font-weight: 400;\"> Choose a solution that can grow with your organization&#8217;s future needs, whether that means handling more donors, more programs, or new staff members.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Prioritize ease of use and user adoption: <\/b><span style=\"font-weight: 400;\">The best software is useless if your staff won&#8217;t use it. Look for an intuitive interface and consider the vendor\u2019s training and support.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Inquire about nonprofit-specific functionality:<\/b><span style=\"font-weight: 400;\"> Some systems are tailored for nonprofits, offering features like grant tracking, volunteer management, or donation processing that align with the sector&#8217;s unique requirements.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Research vendor reputation and support<\/b><span style=\"font-weight: 400;\">: Read reviews from other nonprofits, ask about the vendor&#8217;s commitment to product updates, and evaluate the quality and availability of their technical support.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Finally, ensure you test the solution for yourself with a demo. Include staff members who will actually be using the system to come to an informed decision.<\/span><\/p><h3>\u00a0<\/h3><h3><span style=\"font-weight: 400;\">What\u2019s the most efficient way to implement new nonprofit technology?<\/span><\/h3><p><span style=\"font-weight: 400;\">Internal teams often lack the capacity to guide adoption while juggling daily responsibilities. Furthermore, misalignment, limited technological understanding, and confusion can derail progress when change impacts multiple departments. <\/span><b>That\u2019s where working with an experienced professional comes in handy.<\/b><\/p><p><span style=\"font-weight: 400;\">A nonprofit technology consultant guides nonprofits through the process of launching robust infrastructure to get them up and running with better insights faster. Let\u2019s review what nonprofit tech consultants might handle in a typical engagement.<\/span><\/p><h3>\u00a0<\/h3><h3><span style=\"font-weight: 400;\">What do nonprofit technology consultants typically do?<\/span><\/h3><p><span style=\"font-weight: 400;\">While every consultant has a different approach and specialty, here are some common services found across the industry:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Software implementation, optimization, customization, and stabilization<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Long-term <\/span><a href=\"https:\/\/teamheller.com\/what-we-do-technology-strategy\/strategy-planning\"><span style=\"font-weight: 400;\">technology strategy<\/span><\/a><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/teamheller.com\/resources\/blog\/ai-for-nonprofits\"><span style=\"font-weight: 400;\">AI and automation implementation<\/span><\/a><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Data management\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Embedded managed IT services<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/teamheller.com\/resources\/blog\/higher-education-change-management\"><span style=\"font-weight: 400;\">Change management<\/span><\/a><\/li><\/ul><p><a href=\"https:\/\/teamheller.com\/\"><span style=\"font-weight: 400;\">Heller Consulting<\/span><\/a><span style=\"font-weight: 400;\"> stands apart as the top consultant that offers all of these services tailored to a mission-driven audience. We\u2019ll review other reasons why we stand out later.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7b2ef7 elementor-align-left elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"e7b2ef7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/contact-us\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Let us help with your technology implementation<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-507fc55 elementor-widget elementor-widget-text-editor\" data-id=\"507fc55\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>\u00a0<span style=\"font-weight: 400;\">How do we handle data migration from a legacy system?<\/span><\/h3><p><span style=\"font-weight: 400;\">Preserving essential data through tech transitions can be a persistent pain point for nonprofits. That\u2019s where consultants can provide much-needed support, ensuring your daily operations can go on without a hitch during the transition.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Consultants lead migrations by cleaning data, mapping fields correctly, and validating results before going live to guarantee that no important information gets lost. This expertise is especially important when navigating complex migrations between enterprise platforms like <\/span><a href=\"https:\/\/teamheller.com\/resources\/blog\/salesforce-nonprofit-consultant\"><span style=\"font-weight: 400;\">Salesforce<\/span><\/a><span style=\"font-weight: 400;\"> and Raiser\u2019s Edge, which use different data models.<\/span><\/p><h3>\u00a0<\/h3><h3><span style=\"font-weight: 400;\">Can we improve our current tools without buying something new?<\/span><\/h3><p><span style=\"font-weight: 400;\">Sometimes, you don\u2019t need to start from scratch to find the best solution! If you love your current solution but want to unlock its full potential, Team Heller can help by evaluating, customizing, and optimizing your tools. That said, if we think a different solution might be an even better fit, we can provide options for you to consider.<\/span><\/p><h3>\u00a0<\/h3><h3><span style=\"font-weight: 400;\">How do we win staff buy-in for new tech?<\/span><\/h3><p><span style=\"font-weight: 400;\">It\u2019s natural for some staff to feel daunted by the process of choosing new tech.<\/span><\/p><p><span style=\"font-weight: 400;\">Resistance is often a sign that staff have been left out of the process, so it can be managed by keeping people informed, involved, and supported through formal change management. Best practices include building a dedicated change team, co-creating change with stakeholders, delivering role-based training, and gathering feedback.<\/span><\/p><h2>\u00a0<\/h2><h2><span style=\"font-weight: 400;\">Heller Consulting FAQs<\/span><\/h2><h3><span style=\"font-weight: 400;\">Does Heller Consulting only work with specific software vendors?<\/span><\/h3><p><span style=\"font-weight: 400;\">No, Heller offers platform-agnostic services. Our approach means we can offer you the solution that\u2019s <\/span><i><span style=\"font-weight: 400;\">truly <\/span><\/i><span style=\"font-weight: 400;\">the best for you\u2014no pressure or strings attached. While we specialize in CRM solutions like <\/span><a href=\"https:\/\/teamheller.com\/what-we-do-technology-strategy\/implementation\/salesforce\"><span style=\"font-weight: 400;\">Salesforce<\/span><\/a><span style=\"font-weight: 400;\">, Microsoft, and <\/span><a href=\"https:\/\/teamheller.com\/what-we-do\/implementation\/blackbaud\"><span style=\"font-weight: 400;\">Raiser\u2019s Edge<\/span><\/a><span style=\"font-weight: 400;\">, we also support Hubspot, GoFundMe Pro, Omatic, and other nonprofit tools.\u00a0<\/span><\/p><h3>\u00a0<\/h3><h3><span style=\"font-weight: 400;\">What makes Heller Consulting\u2019s approach unique?\u00a0<\/span><\/h3><p><span style=\"font-weight: 400;\">Heller stands apart as the top <\/span><a href=\"https:\/\/teamheller.com\/clients\/nonprofits\"><span style=\"font-weight: 400;\">nonprofit technology partner<\/span><\/a><span style=\"font-weight: 400;\"> for nonprofits because of our:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Three decades of experience\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Mission-driven focus (nonprofit, <\/span><a href=\"https:\/\/teamheller.com\/clients\/education\"><span style=\"font-weight: 400;\">education<\/span><\/a><span style=\"font-weight: 400;\">, and healthcare organizations)<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Platform-agnostic expertise<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">White-glove approach (we upskill and tailor our offerings to your needs)<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Comprehensive offerings (from initial strategy roadmapping to implementation to stabilization)<\/span><\/li><\/ul><p>\u00a0<\/p><p><span style=\"font-weight: 400;\">In other words, Heller offers the best tech expertise in the mission-driven space and is committed to strengthening your team\u2019s confidence, no matter what solution is the best fit for you.\u00a0<\/span><\/p><h3>\u00a0<\/h3><h3><span style=\"font-weight: 400;\">What industries does Heller Consulting specialize in?<\/span><\/h3><p><span style=\"font-weight: 400;\">Team Heller specializes in serving the nonprofit, education, and <\/span><a href=\"\/clients\/healthcare\"><span style=\"font-weight: 400;\">healthcare sectors<\/span><\/a><span style=\"font-weight: 400;\">. We work with both higher-education institutions and secondary schools. Within the healthcare space, we focus on health philanthropy, including cause and cure organizations and hospital foundations.<\/span><\/p><h3>\u00a0<\/h3><h3><span style=\"font-weight: 400;\">Does Heller Consulting provide support after the implementation is complete?<\/span><\/h3><p><span style=\"font-weight: 400;\">Yes, our services extend far past the initial strategizing and implementation phases. We\u2019re invested in your team\u2019s continued success, providing post-launch stabilization support to ensure our systems are working as planned. Plus, we give you the keys to drive your own strategy with custom training plans for your team. If your nonprofit requires more in-depth support, we even offer embedded <\/span><a href=\"https:\/\/teamheller.com\/managed-services\"><span style=\"font-weight: 400;\">managed IT services<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p><h3>\u00a0<\/h3><h3><span style=\"font-weight: 400;\">How do we get started with Heller Consulting?<\/span><\/h3><p><span style=\"font-weight: 400;\">Whether you\u2019re launching a new project from the ground up or need support for a specific problem, we&#8217;re excited to get to know your team and tech needs! Get started by reaching out via our no-pressure <\/span><a href=\"\/contact-us\"><span style=\"font-weight: 400;\">contact form<\/span><\/a><span style=\"font-weight: 400;\"> if you\u2019re ready to start a technology project.<\/span><\/p><p><span style=\"font-weight: 400;\">Not sure yet? Check out our <\/span><a href=\"\/resources\/guides\"><span style=\"font-weight: 400;\">exclusive free resources<\/span><\/a><span style=\"font-weight: 400;\"> to learn more about tech strategy and how Heller can support you.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a2aa1a elementor-widget elementor-widget-html\" data-id=\"5a2aa1a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script type=\"application\/ld+json\">\r\n{\r\n  \"@context\": \"https:\/\/schema.org\",\r\n  \"@type\": \"FAQPage\",\r\n  \"mainEntity\": [{\r\n    \"@type\": \"Question\",\r\n    \"name\": \"What is a nonprofit technology ecosystem?\",\r\n    \"acceptedAnswer\": {\r\n      \"@type\": \"Answer\",\r\n      \"text\": \"A nonprofit technology ecosystem refers to the collection of technology systems within an organization that, ideally, are well-connected to provide a full picture of the organization\u2019s data. This ecosystem assembles the following core technologies to provide the functionality required for operations:\r\n\r\nConstituent relationship management (CRM) systems, which are responsible for collecting donor data to inform engagement and outreach efforts\r\nVolunteer management software, which specializes in scheduling and communicating with volunteers.\r\nMarketing tools that help nonprofits segment and send communications across various channels.\r\nFundraising tools that securely collect online donations.\r\nAccounting software that manages finances and budgets.\r\nGrant management systems to track and report on grant applications and awards.\r\nContent management systems (CMS) that organize and maintain the organization\u2019s online content.\r\nProject management tools for internal team collaboration and task tracking.\"\r\n    }\r\n  },{\r\n    \"@type\": \"Question\",\r\n    \"name\": \"Why is robust technology critical for mission-driven organizations?\",\r\n    \"acceptedAnswer\": {\r\n      \"@type\": \"Answer\",\r\n      \"text\": \"Strong technological infrastructure allows staff to spend more time on mission-driven work and less time on administrative overhead by automating repetitive tasks and integrating systems. Here are some other benefits mission-driven organizations can experience with robust technology ecosystems:\r\n\r\nImproved insights and fundraising results\r\nPersonalized supporter engagement and communication\r\nBetter data quality and compliance\r\nIncreased ability to measure impact and report on program outcomes\"\r\n    }\r\n  },{\r\n    \"@type\": \"Question\",\r\n    \"name\": \"How do we know if our current technology stack needs to be replaced?\",\r\n    \"acceptedAnswer\": {\r\n      \"@type\": \"Answer\",\r\n      \"text\": \"Digital transformation projects are resource- and fund-intensive, so you should only take on this type of project if you are prepared for the challenge! Answer these questions to gauge your readiness:\r\n\r\nDoes your current technology effectively support your business strategy and goals?\r\nAre you experiencing significant system downtime or frequent technical issues?\r\nIs your current technology stack scalable to handle future growth?\r\nAre your employees frustrated with the existing tools or finding workarounds?\r\nIs the cost of maintaining your legacy systems outweighing the cost of replacement?\r\nDoes your current setup make it easy to integrate new or necessary tools?\r\nAre you meeting modern security and compliance requirements with your existing technology?\r\nNot every digital transformation project has to be a full systems overhaul. These questions can help you pinpoint specific bottlenecks that don\u2019t require comprehensive efforts.\"\r\n    }\r\n  },{\r\n    \"@type\": \"Question\",\r\n    \"name\": \"Who should be involved in a technology implementation project?\",\r\n    \"acceptedAnswer\": {\r\n      \"@type\": \"Answer\",\r\n      \"text\": \"Implementation projects should involve decision-makers across different departments, such as marketing, IT, fundraising, and accounting, to inform decisions about the project. Best practices suggest building a dedicated change team that includes:\r\n\r\nA Change Sponsor, who is a senior leader who provides the authority, funding, and high-level vision necessary to legitimize the project from the top down.\r\nA Change Manager, who is responsible for organizing the people-side aspects of the transition, such as providing training and being a liaison with the Change Sponsor.\r\nA Project Manager, who is the tactical lead responsible for the technical side of the execution, strictly manages the timeline, budget, and scope to ensure the system is built and delivered on schedule.\r\nChange Agents, who act as advocates to their peers, championing the change within their specific departments and providing feedback.\"\r\n    }\r\n  },{\r\n    \"@type\": \"Question\",\r\n    \"name\": \"What are the best practices for implementing new nonprofit technology?\",\r\n    \"acceptedAnswer\": {\r\n      \"@type\": \"Answer\",\r\n      \"text\": \"Ready to get started? While every implementation is different, these general tips from Heller Consulting\u2019s guide to nonprofit digital transformation can give you a good foundation:\r\nUnderstand change management best practices. Change management is the process of supporting the staff through a technological change. This process focuses on both the human and technical aspects of digital transformation, ensuring the team allocates resources appropriately and staff members feel prepared to use the new tools.\r\nUnify the organization. Launching new tools can feel overwhelming and disruptive for staff. However, by helping everyone understand why you\u2019re implementing the change from the outset, you can win buy-in and ensure staff will use the tools.\r\nAssess digital readiness. During this phase, you\u2019ll evaluate your nonprofit\u2019s capacity to implement and use your new tools by conducting a digital skills audit, investing in training, and creating spaces for long-term tech enrichment.\r\nIntegrate marketing and outreach. Software changes can also impact external stakeholders. Transparently and proactively communicate about the process and how it might impact various stakeholder experiences (e.g., donating or signing up for volunteer shifts). \r\nIncorporate automation tools. Incorporating software doesn\u2019t have to be overly challenging or time-consuming if you use the right tools. Use automation for repetitive, mundane tasks, such as processing donations, so your team has the bandwidth to handle more intensive work.\"\r\n    }\r\n  },{\r\n    \"@type\": \"Question\",\r\n    \"name\": \"How do we choose the best platform for our needs?\",\r\n    \"acceptedAnswer\": {\r\n      \"@type\": \"Answer\",\r\n      \"text\": \"There\u2019s no single best solution for nonprofits. Here\u2019s how you can choose from many of the great systems on the market:\r\n\r\nAssess your specific needs and goals: Clearly define the challenges you are trying to solve and what you hope to achieve with the new software.\r\nDetermine your budget: Software costs can vary widely. Establish a realistic budget that includes implementation, licensing\/subscription fees, and ongoing support.\r\nEvaluate essential features: Make a list of \u2018must-have\u2019 features (e.g., CRM capabilities, integration with existing systems like accounting software, reporting tools) and \u2018nice-to-have\u2019 features.\r\nConsider scalability: Choose a solution that can grow with your organization\u2019s future needs, whether that means handling more donors, more programs, or new staff members.\r\nPrioritize ease of use and user adoption: The best software is useless if your staff won\u2019t use it. Look for an intuitive interface and consider the vendor\u2019s training and support.\r\nInquire about nonprofit-specific functionality: Some systems are tailored for nonprofits, offering features like grant tracking, volunteer management, or donation processing that align with the sector\u2019s unique requirements.\r\nResearch vendor reputation and support: Read reviews from other nonprofits, ask about the vendor\u2019s commitment to product updates, and evaluate the quality and availability of their technical support.\r\nFinally, ensure you test the solution for yourself with a demo. Include staff members who will actually be using the system to come to an informed decision.\"\r\n    }\r\n  },{\r\n    \"@type\": \"Question\",\r\n    \"name\": \"What\u2019s the most efficient way to implement new nonprofit technology?\",\r\n    \"acceptedAnswer\": {\r\n      \"@type\": \"Answer\",\r\n      \"text\": \"Internal teams often lack the capacity to guide adoption while juggling daily responsibilities. Furthermore, misalignment, limited technological understanding, and confusion can derail progress when change impacts multiple departments. That\u2019s where working with an experienced professional comes in handy.\r\n\r\nA nonprofit technology consultant guides nonprofits through the process of launching robust infrastructure to get them up and running with better insights faster. Let\u2019s review what nonprofit tech consultants might handle in a typical engagement.\"\r\n    }\r\n  },{\r\n    \"@type\": \"Question\",\r\n    \"name\": \"What do nonprofit technology consultants typically do?\",\r\n    \"acceptedAnswer\": {\r\n      \"@type\": \"Answer\",\r\n      \"text\": \"While every consultant has a different approach and specialty, here are some common services found across the industry:\r\n\r\nSoftware implementation, optimization, customization, and stabilization\r\nLong-term technology strategy\r\nAI and automation implementation\r\nData management \r\nEmbedded managed IT services\r\nChange management\r\nHeller Consulting stands apart as the top consultant that offers all of these services tailored to a mission-driven audience. We\u2019ll review other reasons why we stand out later.\"\r\n    }\r\n  },{\r\n    \"@type\": \"Question\",\r\n    \"name\": \"How do we handle data migration from a legacy system?\",\r\n    \"acceptedAnswer\": {\r\n      \"@type\": \"Answer\",\r\n      \"text\": \"Preserving essential data through tech transitions can be a persistent pain point for nonprofits. That\u2019s where consultants can provide much-needed support, ensuring your daily operations can go on without a hitch during the transition. \r\n\r\nConsultants lead migrations by cleaning data, mapping fields correctly, and validating results before going live to guarantee that no important information gets lost. This expertise is especially important when navigating complex migrations between enterprise platforms like Salesforce and Raiser\u2019s Edge, which use different data models.\"\r\n    }\r\n  },{\r\n    \"@type\": \"Question\",\r\n    \"name\": \"Can we improve our current tools without buying something new?\",\r\n    \"acceptedAnswer\": {\r\n      \"@type\": \"Answer\",\r\n      \"text\": \"Sometimes, you don\u2019t need to start from scratch to find the best solution! If you love your current solution but want to unlock its full potential, Team Heller can help by evaluating, customizing, and optimizing your tools. That said, if we think a different solution might be an even better fit, we can provide options for you to consider.\"\r\n    }\r\n  },{\r\n    \"@type\": \"Question\",\r\n    \"name\": \"How do we win staff buy-in for new tech?\",\r\n    \"acceptedAnswer\": {\r\n      \"@type\": \"Answer\",\r\n      \"text\": \"It\u2019s natural for some staff to feel daunted by the process of choosing new tech.\r\n\r\nResistance is often a sign that staff have been left out of the process, so it can be managed by keeping people informed, involved, and supported through formal change management. Best practices include building a dedicated change team, co-creating change with stakeholders, delivering role-based training, and gathering feedback.\"\r\n    }\r\n  },{\r\n    \"@type\": \"Question\",\r\n    \"name\": \"Does Heller Consulting only work with specific software vendors?\",\r\n    \"acceptedAnswer\": {\r\n      \"@type\": \"Answer\",\r\n      \"text\": \"No, Heller offers platform-agnostic services. Our approach means we can offer you the solution that\u2019s truly the best for you\u2014no pressure or strings attached. While we specialize in CRM solutions like Salesforce, Microsoft, and Raiser\u2019s Edge, we also support Hubspot, GoFundMe Pro, Omatic, and other nonprofit tools.\"\r\n    }\r\n  },{\r\n    \"@type\": \"Question\",\r\n    \"name\": \"What makes Heller Consulting\u2019s approach unique?\",\r\n    \"acceptedAnswer\": {\r\n      \"@type\": \"Answer\",\r\n      \"text\": \"Heller stands apart as the top nonprofit technology partner for nonprofits because of our:\r\n\r\nThree decades of experience \r\nMission-driven focus (nonprofit, education, and healthcare organizations)\r\nPlatform-agnostic expertise\r\nWhite-glove approach (we upskill and tailor our offerings to your needs)\r\nComprehensive offerings (from initial strategy roadmapping to implementation to stabilization)\r\n \r\n\r\nIn other words, Heller offers the best tech expertise in the mission-driven space and is committed to strengthening your team\u2019s confidence, no matter what solution is the best fit for you.\"\r\n    }\r\n  },{\r\n    \"@type\": \"Question\",\r\n    \"name\": \"What industries does Heller Consulting specialize in?\",\r\n    \"acceptedAnswer\": {\r\n      \"@type\": \"Answer\",\r\n      \"text\": \"Team Heller specializes in serving the nonprofit, education, and healthcare sectors. We work with both higher-education institutions and secondary schools. Within the healthcare space, we focus on health philanthropy, including cause and cure organizations and hospital foundations.\"\r\n    }\r\n  },{\r\n    \"@type\": \"Question\",\r\n    \"name\": \"Does Heller Consulting provide support after the implementation is complete?\",\r\n    \"acceptedAnswer\": {\r\n      \"@type\": \"Answer\",\r\n      \"text\": \"Yes, our services extend far past the initial strategizing and implementation phases. We\u2019re invested in your team\u2019s continued success, providing post-launch stabilization support to ensure our systems are working as planned. Plus, we give you the keys to drive your own strategy with custom training plans for your team. If your nonprofit requires more in-depth support, we even offer embedded managed IT services.\"\r\n    }\r\n  },{\r\n    \"@type\": \"Question\",\r\n    \"name\": \"How do we get started with Heller Consulting?\",\r\n    \"acceptedAnswer\": {\r\n      \"@type\": \"Answer\",\r\n      \"text\": \"Whether you\u2019re launching a new project from the ground up or need support for a specific problem, we\u2019re excited to get to know your team and tech needs! Get started by reaching out via our no-pressure contact form if you\u2019re ready to start a technology project.\r\n\r\nNot sure yet? Check out our exclusive free resources to learn more about tech strategy and how Heller can support you.\"\r\n    }\r\n  }]\r\n}\r\n<\/script>\r\n<script type=\"application\/ld+json\">\r\n{\r\n  \"@context\": \"https:\/\/schema.org\",\r\n  \"@type\": \"Article\",\r\n  \"mainEntityOfPage\": {\r\n    \"@type\": \"WebPage\",\r\n    \"@id\": \"https:\/\/teamheller.com\/faqs\"\r\n  },\r\n  \"headline\": \"Nonprofit, Healthcare, and Education Technology FAQs\u200b\",\r\n  \"description\": \"Have questions about nonprofit tech stacks, CRM transitions, change management, and more? See Heller Consulting's answers to your questions in this FAQ guide.\",\r\n  \"image\": \"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/09\/Heller-Additional-Candids-56-e1757380727866.jpg?strip=all&lossy=1&w=952&ssl=1\",  \r\n  \"author\": {\r\n    \"@type\": \"Organization\",\r\n    \"name\": \"Heller Consulting\",\r\n    \"url\": \"https:\/\/teamheller.com\/\"\r\n  },  \r\n  \"publisher\": {\r\n    \"@type\": \"Organization\",\r\n    \"name\": \"Heller Consulting\",\r\n    \"logo\": {\r\n      \"@type\": \"ImageObject\",\r\n      \"url\": \"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2022\/04\/HellerConsultingLogo.jpg?strip=all&lossy=1&ssl=1\"\r\n    }\r\n  },\r\n  \"datePublished\": \"2026-02-11\"\r\n}\r\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-50be62c9 e-flex e-con-boxed e-con e-parent\" data-id=\"50be62c9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-200b665f e-con-full e-flex e-con e-child\" data-id=\"200b665f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6d5306e4 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"6d5306e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_offset&quot;:100,&quot;sticky_parent&quot;:&quot;yes&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;],&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Nonprofit technology consulting success stories<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2d245996 e-con-full e-flex e-con e-child\" data-id=\"2d245996\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-11157350 e-con-full e-flex e-con e-child\" data-id=\"11157350\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6ffcff2 e-con-full e-flex e-con e-child\" data-id=\"6ffcff2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-54948bad elementor-widget elementor-widget-image\" data-id=\"54948bad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/resources\/case-studies\/healthpartners\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"400\" height=\"105\" src=\"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2023\/07\/healthpartners.png?strip=all\" class=\"attachment-large size-large wp-image-11245\" alt=\"\" srcset=\"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2023\/07\/healthpartners.png?strip=all 400w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2023\/07\/healthpartners-300x79.png?strip=all 300w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2023\/07\/healthpartners.png?strip=all&amp;w=80 80w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2023\/07\/healthpartners.png?strip=all&amp;w=160 160w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2023\/07\/healthpartners.png?strip=all&amp;w=240 240w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-398ae2f9 e-con-full e-flex e-con e-child\" data-id=\"398ae2f9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-68ed8b0f elementor-widget elementor-widget-text-editor\" data-id=\"68ed8b0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>HealthPartners<\/h3><p><span style=\"font-weight: 400;\">As the largest consumer-governed nonprofit healthcare organization in the U.S., <\/span><a href=\"\/resources\/case-studies\/healthpartners\"><span style=\"font-weight: 400;\">HealthPartners<\/span><\/a><span style=\"font-weight: 400;\"> had a myriad of system needs related to properly storing and acting on data. Plus, of its eight hospital foundations, all of them use their own CRM. To unify all of this data in one system, Heller collaborated with their steering committee and prioritized system requirements to create an ideal technology vision. HealthPartners now has a clear technology vision in place for its family of hospital foundations.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2e23a6fb e-con-full e-flex e-con e-child\" data-id=\"2e23a6fb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-47902a60 e-con-full e-flex e-con e-child\" data-id=\"47902a60\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1d5c6ab5 elementor-widget elementor-widget-image\" data-id=\"1d5c6ab5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/resources\/case-studies\/canadian-cancer-society-crm\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"500\" height=\"184\" src=\"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/05\/Canadian_Cancer_Society_logo.svg-1-2.png?strip=all\" class=\"attachment-large size-large wp-image-13361\" alt=\"Logo of the Canadian Cancer Society featuring a stylized yellow daffodil flower on the left and the organizations name in black text on the right.\" srcset=\"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/05\/Canadian_Cancer_Society_logo.svg-1-2.png?strip=all 500w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/05\/Canadian_Cancer_Society_logo.svg-1-2-300x110.png?strip=all 300w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/05\/Canadian_Cancer_Society_logo.svg-1-2-150x55.png?strip=all 150w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/05\/Canadian_Cancer_Society_logo.svg-1-2.png?strip=all&amp;w=100 100w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/05\/Canadian_Cancer_Society_logo.svg-1-2.png?strip=all&amp;w=200 200w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/05\/Canadian_Cancer_Society_logo.svg-1-2.png?strip=all&amp;w=400 400w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2025\/05\/Canadian_Cancer_Society_logo.svg-1-2.png?strip=all&amp;w=450 450w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5ed27046 e-con-full e-flex e-con e-child\" data-id=\"5ed27046\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5022580 elementor-widget elementor-widget-text-editor\" data-id=\"5022580\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><span style=\"font-weight: 400;\">Canadian Cancer Society<\/span><\/h3><p><span style=\"font-weight: 400;\">The <\/span><a href=\"\/resources\/case-studies\/canadian-cancer-society-crm\"><span style=\"font-weight: 400;\">Canadian Cancer Society<\/span><\/a><span style=\"font-weight: 400;\"> (CCS) approached Team Heller with a big challenge: unifying siloed healthcare databases across its 10 locations into one large organizational database. Plus, CCS had bilingual records and legal data requirements unique to Canada. To address these challenges, Heller worked closely with CCS to build a technology solution that met their new needs after their restructuring. Thanks to Team Heller, CCS finally had a single platform and data source to rely on.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4979d197 e-con-full e-flex e-con e-child\" data-id=\"4979d197\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3ae8b3b e-con-full e-flex e-con e-child\" data-id=\"3ae8b3b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-687f83 elementor-widget elementor-widget-image\" data-id=\"687f83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/resources\/case-studies\/environmental-defense-fund\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"310\" height=\"163\" src=\"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2022\/11\/environmental-defense-fund.jpg?strip=all\" class=\"attachment-large size-large wp-image-10660\" alt=\"\" srcset=\"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2022\/11\/environmental-defense-fund.jpg?strip=all 310w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2022\/11\/environmental-defense-fund-300x158.jpg?strip=all 300w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2022\/11\/environmental-defense-fund.jpg?strip=all&amp;w=62 62w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2022\/11\/environmental-defense-fund.jpg?strip=all&amp;w=124 124w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2022\/11\/environmental-defense-fund.jpg?strip=all&amp;w=186 186w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2022\/11\/environmental-defense-fund.jpg?strip=all&amp;w=248 248w\" sizes=\"(max-width: 310px) 100vw, 310px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-332058cc e-con-full e-flex e-con e-child\" data-id=\"332058cc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-23d7d94b e-con-full e-flex e-con e-child\" data-id=\"23d7d94b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7ffc9262 elementor-widget elementor-widget-text-editor\" data-id=\"7ffc9262\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><span style=\"font-weight: 400;\">Environmental Defense Fund<\/span><\/h3><p><span style=\"font-weight: 400;\">The <\/span><a href=\"\/resources\/case-studies\/environmental-defense-fund\"><span style=\"font-weight: 400;\">Environmental Defense Fund<\/span><\/a><span style=\"font-weight: 400;\"> (EDF) is a leading environmental organization with a whopping 1,000 employees who champion environmental causes in 29 countries. The organization faced its largest technological challenge yet\u2014completely migrating from Blackbaud to Salesforce in only 14 months. By working with Team Heller, EDF completed a smooth transition with six weeks to spare.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4764dc51 e-flex e-con-boxed e-con e-parent\" data-id=\"4764dc51\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e447a15 e-n-tabs-mobile elementor-widget elementor-widget-n-tabs\" data-id=\"4e447a15\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;tabs_justify_horizontal&quot;:&quot;center&quot;,&quot;horizontal_scroll&quot;:&quot;disable&quot;}\" data-widget_type=\"nested-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-tabs\" data-widget-number=\"1313110549\" aria-label=\"Tabs. Open items with Enter or Space, close with Escape and navigate using the Arrow keys.\">\n\t\t\t<div class=\"e-n-tabs-heading\" role=\"tablist\">\n\t\t\t\t\t<button id=\"e-n-tab-title-13131105491\" data-tab-title-id=\"e-n-tab-title-13131105491\" class=\"e-n-tab-title\" aria-selected=\"true\" data-tab-index=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"e-n-tab-content-13131105491\" style=\"--n-tabs-title-order: 1;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tPlatform-agnostic services\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-13131105492\" data-tab-title-id=\"e-n-tab-title-13131105492\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-13131105492\" style=\"--n-tabs-title-order: 2;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tTried-and-true guiding principles\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-13131105493\" data-tab-title-id=\"e-n-tab-title-13131105493\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-13131105493\" style=\"--n-tabs-title-order: 3;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tTechnology know-how and sector experience\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"e-n-tabs-content\">\n\t\t\t\t<div id=\"e-n-tab-content-13131105491\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-13131105491\" data-tab-index=\"1\" style=\"--n-tabs-title-order: 1;\" class=\"e-active elementor-element elementor-element-4c853e59 e-flex e-con-boxed e-con e-child\" data-id=\"4c853e59\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7d51ab75 e-flex e-con-boxed e-con e-child\" data-id=\"7d51ab75\" data-element_type=\"container\" data-e-type=\"container\" 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18.12 14.95 0 22.9-9.61 25.17-18.12 3.21-9.61 1.01-20.52 0-23.52zm45.4-16.7c-5-1.65-16.62-1.9-22.11 5.41v-4.47a1.11 1.11 0 0 0-1.18-1.17h-9.4a1.11 1.11 0 0 0-1.18 1.17v55.28a1.12 1.12 0 0 0 1.18 1.18h9.64a1.12 1.12 0 0 0 1.18-1.18v-27.77c0-2.91.05-11.37 4.46-15.05 4.9-4.9 12-3.36 13.41-3.06a1.57 1.57 0 0 0 1.41-.94 74 74 0 0 0 3.06-8 1.16 1.16 0 0 0-.47-1.41zm46.81 54.1l-2.12-7.29c-.47-1.18-1.41-.71-1.41-.71-4.23 1.82-10.15 1.89-11.29 1.89-4.64 0-17.17-1.13-17.17-19.76 0-6.23 1.85-19.76 16.47-19.76a34.85 34.85 0 0 1 11.52 1.65s.94.47 1.18-.71c.94-2.59 1.64-4.47 2.59-7.53.23-.94-.47-1.17-.71-1.17-11.59-3.87-22.34-2.53-27.76 0-1.59.74-16.23 6.49-16.23 27.52 0 2.9-.58 30.11 28.94 30.11a44.45 44.45 0 0 0 15.52-2.83 1.3 1.3 0 0 0 .47-1.42zm53.87-39.52c-.8-3-5.37-16.23-22.35-16.23-16 0-23.52 10.11-25.64 18.59a38.58 38.58 0 0 0-1.65 11.76c0 25.87 18.84 29.4 29.88 29.4 10.82 0 16.46-2.35 18.58-3.76.47-.24.71-.71.24-1.88l-2.36-6.83a1.26 1.26 0 0 0-1.41-.7c-2.59.94-6.35 2.82-15.29 2.82-17.42 0-16.85-14.74-16.93-16.7h37.16a1.25 1.25 0 0 0 1.18-.94c-.24-.01.94-7.07-1.41-15.54zm-23.29-6.35c-10.33 0-13 9-13.64 14.12H546c-.88-11.92-7.62-14.13-12.73-14.13z\"><\/path><\/svg>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"https:\/\/appexchange.salesforce.com\/appxConsultingListingDetail?listingId=a0N30000003JzGAEA0\" >\n\t\t\t\t\t\t\tPlatform-agnostic services\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tWhether you need Salesforce, Microsoft, Blackbaud, or another CRM, Heller\u2019s strategies are crafted to ascertain and build a tech stack that works for you. We prioritize flexibility and accessibility, ensuring our approach and recommendations adapt to your mission through periods of change.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3a142bf5 e-con-full e-flex e-con e-child\" data-id=\"3a142bf5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-54239c83 elementor-widget elementor-widget-spacer\" data-id=\"54239c83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-13131105492\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-13131105492\" data-tab-index=\"2\" style=\"--n-tabs-title-order: 2;\" class=\" elementor-element elementor-element-114ad088 e-flex e-con-boxed e-con e-child\" data-id=\"114ad088\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d063223 e-flex e-con-boxed e-con e-child\" data-id=\"d063223\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c61c97d elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"5c61c97d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-handshake\" viewBox=\"0 0 640 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M519.2 127.9l-47.6-47.6A56.252 56.252 0 0 0 432 64H205.2c-14.8 0-29.1 5.9-39.6 16.3L118 127.9H0v255.7h64c17.6 0 31.8-14.2 31.9-31.7h9.1l84.6 76.4c30.9 25.1 73.8 25.7 105.6 3.8 12.5 10.8 26 15.9 41.1 15.9 18.2 0 35.3-7.4 48.8-24 22.1 8.7 48.2 2.6 64-16.8l26.2-32.3c5.6-6.9 9.1-14.8 10.9-23h57.9c.1 17.5 14.4 31.7 31.9 31.7h64V127.9H519.2zM48 351.6c-8.8 0-16-7.2-16-16s7.2-16 16-16 16 7.2 16 16c0 8.9-7.2 16-16 16zm390-6.9l-26.1 32.2c-2.8 3.4-7.8 4-11.3 1.2l-23.9-19.4-30 36.5c-6 7.3-15 4.8-18 2.4l-36.8-31.5-15.6 19.2c-13.9 17.1-39.2 19.7-55.3 6.6l-97.3-88H96V175.8h41.9l61.7-61.6c2-.8 3.7-1.5 5.7-2.3H262l-38.7 35.5c-29.4 26.9-31.1 72.3-4.4 101.3 14.8 16.2 61.2 41.2 101.5 4.4l8.2-7.5 108.2 87.8c3.4 2.8 3.9 7.9 1.2 11.3zm106-40.8h-69.2c-2.3-2.8-4.9-5.4-7.7-7.7l-102.7-83.4 12.5-11.4c6.5-6 7-16.1 1-22.6L367 167.1c-6-6.5-16.1-6.9-22.6-1l-55.2 50.6c-9.5 8.7-25.7 9.4-34.6 0-9.3-9.9-8.5-25.1 1.2-33.9l65.6-60.1c7.4-6.8 17-10.5 27-10.5l83.7-.2c2.1 0 4.1.8 5.5 2.3l61.7 61.6H544v128zm48 47.7c-8.8 0-16-7.2-16-16s7.2-16 16-16 16 7.2 16 16c0 8.9-7.2 16-16 16z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tTried-and-true guiding principles\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tWe don\u2019t rely on guesswork\u2014we follow proven frameworks. Our Technology Guiding Principles offer a structured path for selecting and implementing tech, customized to your values, growth stage, and risk tolerance. And we\u2019ll be there every step of the way, providing expert guidance.\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-13131105493\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-13131105493\" data-tab-index=\"3\" style=\"--n-tabs-title-order: 3;\" class=\" elementor-element elementor-element-2d319f6a e-flex e-con-boxed e-con e-child\" data-id=\"2d319f6a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1ef4a516 e-flex e-con-boxed e-con e-child\" data-id=\"1ef4a516\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-652f4d12 elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"652f4d12\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-network-wired\" viewBox=\"0 0 640 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M640 264v-16c0-8.84-7.16-16-16-16H344v-40h72c17.67 0 32-14.33 32-32V32c0-17.67-14.33-32-32-32H224c-17.67 0-32 14.33-32 32v128c0 17.67 14.33 32 32 32h72v40H16c-8.84 0-16 7.16-16 16v16c0 8.84 7.16 16 16 16h104v40H64c-17.67 0-32 14.33-32 32v128c0 17.67 14.33 32 32 32h160c17.67 0 32-14.33 32-32V352c0-17.67-14.33-32-32-32h-56v-40h304v40h-56c-17.67 0-32 14.33-32 32v128c0 17.67 14.33 32 32 32h160c17.67 0 32-14.33 32-32V352c0-17.67-14.33-32-32-32h-56v-40h104c8.84 0 16-7.16 16-16zM256 128V64h128v64H256zm-64 320H96v-64h96v64zm352 0h-96v-64h96v64z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tTechnology know-how and sector experience\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tWe understand the vision behind your mission and how to reflect it in your nonprofit technology strategy. For nearly three decades, we\u2019ve worked exclusively with nonprofits and education institutions, giving us unique insights into mission-driven technology. \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1d327df5 e-flex e-con-boxed e-con e-parent\" data-id=\"1d327df5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2e49f755 elementor-widget elementor-widget-heading\" data-id=\"2e49f755\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Insights for mission-driven technology leaders<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4bd9b26d e-flex e-con-boxed e-con e-parent\" data-id=\"4bd9b26d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-40f78dc elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-card-shadow-yes elementor-posts__hover-gradient elementor-widget elementor-widget-posts\" data-id=\"40f78dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;cards_columns&quot;:&quot;3&quot;,&quot;cards_columns_tablet&quot;:&quot;2&quot;,&quot;cards_columns_mobile&quot;:&quot;1&quot;,&quot;cards_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]},&quot;cards_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;cards_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.cards\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-cards elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-22833 post type-post status-publish format-standard has-post-thumbnail hentry category-ai tag-digital-fundraising tag-data tag-nonprofit-data tag-donor-data-hub tag-donor-data tag-crm-alternatives tag-direct-response-fundraising tag-direct-mail\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/teamheller.com\/resources\/blog\/how-identity-resolution-works-for-nonprofit-data-matching\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"800\" src=\"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2026\/04\/donor-data-hub-identity-resolution-engine.jpg?strip=all\" class=\"attachment-full size-full wp-image-22834\" alt=\"A mechanic wearing a cap, gloves, and work clothes repairs a car engine in a garage, using a wrench to adjust parts under bright indoor lighting.\" srcset=\"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2026\/04\/donor-data-hub-identity-resolution-engine.jpg?strip=all 1200w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2026\/04\/donor-data-hub-identity-resolution-engine-300x200.jpg?strip=all 300w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2026\/04\/donor-data-hub-identity-resolution-engine-1024x683.jpg?strip=all 1024w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2026\/04\/donor-data-hub-identity-resolution-engine-150x100.jpg?strip=all 150w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2026\/04\/donor-data-hub-identity-resolution-engine-768x512.jpg?strip=all 768w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2026\/04\/donor-data-hub-identity-resolution-engine.jpg?strip=all&amp;w=240 240w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2026\/04\/donor-data-hub-identity-resolution-engine.jpg?strip=all&amp;w=480 480w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2026\/04\/donor-data-hub-identity-resolution-engine.jpg?strip=all&amp;w=960 960w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<p class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/teamheller.com\/resources\/blog\/how-identity-resolution-works-for-nonprofit-data-matching\" >\n\t\t\t\tHow identity resolution works for nonprofit data matching\t\t\t<\/a>\n\t\t<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-22853 post type-post status-publish format-standard has-post-thumbnail hentry category-ai category-case-studies tag-data-management tag-deduplication tag-nonprofit-data tag-donor-data-hub tag-donor-data tag-toys-for-tots\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/teamheller.com\/resources\/case-studies\/toys-for-tots-donor-data-hub-case-study\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"1500\" height=\"844\" src=\"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2026\/04\/tots-horizontal-case-study-main-image-new-design.jpg?strip=all\" class=\"attachment-full size-full wp-image-22854\" alt=\"A smiling family stands outdoors. A man in a navy blue military uniform holds a young girl in a purple sweater, while a woman with a scarf holds another young girl, all looking happy and close together.\" srcset=\"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2026\/04\/tots-horizontal-case-study-main-image-new-design.jpg?strip=all 1500w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2026\/04\/tots-horizontal-case-study-main-image-new-design-300x169.jpg?strip=all 300w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2026\/04\/tots-horizontal-case-study-main-image-new-design-1024x576.jpg?strip=all 1024w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2026\/04\/tots-horizontal-case-study-main-image-new-design-150x84.jpg?strip=all 150w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2026\/04\/tots-horizontal-case-study-main-image-new-design-768x432.jpg?strip=all 768w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2026\/04\/tots-horizontal-case-study-main-image-new-design.jpg?strip=all&amp;w=600 600w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2026\/04\/tots-horizontal-case-study-main-image-new-design.jpg?strip=all&amp;w=900 900w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2026\/04\/tots-horizontal-case-study-main-image-new-design.jpg?strip=all&amp;w=1200 1200w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2026\/04\/tots-horizontal-case-study-main-image-new-design.jpg?strip=all&amp;w=450 450w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<p class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/teamheller.com\/resources\/case-studies\/toys-for-tots-donor-data-hub-case-study\" >\n\t\t\t\tToys for Tots Donor Data Hub Case Study\t\t\t<\/a>\n\t\t<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-22541 post type-post status-publish format-standard has-post-thumbnail hentry category-salesforce category-case-studies tag-environment tag-salesforce-implementation-partner tag-salesforce-npc tag-agentforce-nonprofit tag-sustainable-cities-fund\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/teamheller.com\/resources\/case-studies\/sustainable-cities-fund-agentforce\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"1500\" height=\"844\" src=\"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2026\/04\/scf-case-study-main-image-new-design.jpg?strip=all\" class=\"attachment-full size-full wp-image-22545\" alt=\"A man wearing a straw hat, brown apron, and gloves stands in a greenhouse, smiling while looking at a tablet. Rows of young green plants grow in raised soil beds around him.\" srcset=\"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2026\/04\/scf-case-study-main-image-new-design.jpg?strip=all 1500w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2026\/04\/scf-case-study-main-image-new-design-300x169.jpg?strip=all 300w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2026\/04\/scf-case-study-main-image-new-design-1024x576.jpg?strip=all 1024w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2026\/04\/scf-case-study-main-image-new-design-150x84.jpg?strip=all 150w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2026\/04\/scf-case-study-main-image-new-design-768x432.jpg?strip=all 768w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2026\/04\/scf-case-study-main-image-new-design.jpg?strip=all&amp;w=600 600w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2026\/04\/scf-case-study-main-image-new-design.jpg?strip=all&amp;w=900 900w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2026\/04\/scf-case-study-main-image-new-design.jpg?strip=all&amp;w=1200 1200w, https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2026\/04\/scf-case-study-main-image-new-design.jpg?strip=all&amp;w=450 450w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<p class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/teamheller.com\/resources\/case-studies\/sustainable-cities-fund-agentforce\" >\n\t\t\t\tSustainable Cities Fund Agentforce Nonprofit Implementation\t\t\t<\/a>\n\t\t<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-412a384 e-con-full e-flex e-con e-parent\" data-id=\"412a384\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-1cfd147f e-con-full e-flex e-con e-child\" data-id=\"1cfd147f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-15feaf0f e-con-full e-flex e-con e-child\" data-id=\"15feaf0f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a0ba49a elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"4a0ba49a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ready to Get Started?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66b5484e elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"66b5484e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Your mission deserves the best technology strategy. Tell our nonprofit technology consultants more about your project.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3444dea7 elementor-align-justify elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-button\" data-id=\"3444dea7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:600}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/contact-us\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">CONTACT US<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Have questions about nonprofit tech stacks, CRM transitions, change management, and more? See Heller Consulting&#8217;s answers to your questions in this FAQ guide.<\/p>\n","protected":false},"author":41,"featured_media":21164,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-18237","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Mission-Driven Technology FAQs | Heller Consulting<\/title>\n<meta name=\"description\" content=\"Have questions about nonprofit tech stacks, CRM transitions, change management, and more? 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