{"id":11873,"date":"2024-07-31T14:09:38","date_gmt":"2024-07-31T14:09:38","guid":{"rendered":"https:\/\/teamheller.com\/?post_type=leadership&#038;p=11873"},"modified":"2025-06-04T19:46:30","modified_gmt":"2025-06-04T19:46:30","slug":"shawneda-crout","status":"publish","type":"leadership","link":"https:\/\/teamheller.com\/resources\/blog\/shawneda-crout","title":{"rendered":"Shawneda Crout"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"11873\" class=\"elementor elementor-11873\" data-elementor-post-type=\"leadership\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4329624b e-flex e-con-boxed e-con e-parent\" data-id=\"4329624b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2dc7d15 e-con-full e-flex e-con e-child\" data-id=\"2dc7d15\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1cc5cbef elementor-widget elementor-widget-image\" data-id=\"1cc5cbef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/elementor\/thumbs\/Shawneda-Crout-2025-Heller-Headshots-Delaney-Rain-Photography-41-e1749065271969-r6trxcjuucjxqo3gah8whgzvookjweguwr7drysfow.jpg?strip=all&w=800\" title=\"Shawneda Crout 2025 Heller Headshots &#8211; Delaney Rain Photography-41\" alt=\"Heller Consulting President Jeffrey Appell, with curly hair and glasses, smiles at the camera in a dark navy button-up shirt, standing against a plain dark background.\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-31226d1f e-con-full e-flex e-con e-child\" data-id=\"31226d1f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-29318133 elementor-widget elementor-widget-spacer\" data-id=\"29318133\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40869a4c elementor-widget elementor-widget-text-editor\" data-id=\"40869a4c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>Certifications<\/h4><ul><li>Project Management Professional (PMP)<\/li><li>Six Sigma Green Belt<\/li><li>Salesforce Sales Operations<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-25c5caa3 elementor-widget elementor-widget-spacer\" data-id=\"25c5caa3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-47cb308e e-con-full e-flex e-con e-child\" data-id=\"47cb308e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f539b0e elementor-widget elementor-widget-text-editor\" data-id=\"f539b0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>Education<\/h4><ul><li>Masters in English &#8211; Technical Communication from Minnesota State University, Mankato<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-79fa5e0b e-con-full e-flex e-con e-child\" data-id=\"79fa5e0b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-25f90bf5 elementor-widget elementor-widget-heading\" data-id=\"25f90bf5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">The Bench is Deep at Team Heller<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-32884913 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"32884913\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37127cd elementor-widget elementor-widget-heading\" data-id=\"37127cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Shawneda Crout<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a4974de elementor-widget elementor-widget-heading\" data-id=\"5a4974de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Project Manager<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ae6d526 e-grid-align-left elementor-widget__width-initial elementor-shape-rounded elementor-grid-0 elementor-widget elementor-widget-social-icons\" data-id=\"1ae6d526\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"social-icons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-social-icons-wrapper elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-linkedin elementor-repeater-item-3ca40ac\" href=\"https:\/\/www.linkedin.com\/in\/shawneda\/\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Linkedin<\/span>\n\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-linkedin\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z\"><\/path><\/svg>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-envelope elementor-repeater-item-f5e783d\" href=\"mailto:scrout@teamheller.com\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Envelope<\/span>\n\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-envelope\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M502.3 190.8c3.9-3.1 9.7-.2 9.7 4.7V400c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V195.6c0-5 5.7-7.8 9.7-4.7 22.4 17.4 52.1 39.5 154.1 113.6 21.1 15.4 56.7 47.8 92.2 47.6 35.7.3 72-32.8 92.3-47.6 102-74.1 131.6-96.3 154-113.7zM256 320c23.2.4 56.6-29.2 73.4-41.4 132.7-96.3 142.8-104.7 173.4-128.7 5.8-4.5 9.2-11.5 9.2-18.9v-19c0-26.5-21.5-48-48-48H48C21.5 64 0 85.5 0 112v19c0 7.4 3.4 14.3 9.2 18.9 30.6 23.9 40.7 32.4 173.4 128.7 16.8 12.2 50.2 41.8 73.4 41.4z\"><\/path><\/svg>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cf8294f elementor-widget elementor-widget-heading\" data-id=\"cf8294f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Shawneda is a dedicated project manager who excels in overseeing projects, ensuring deadlines are met, and maintaining transparent communication with all stakeholders involved.<\/br><\/br>\nWith a history of working with renowned organizations such as Comcast and Mayo Clinic, Shawneda has consistently focused on aiding others through the effective use of technology and communication.<\/br><\/br>She firmly believes that clear and efficient communication is the cornerstone of successful project management, which can harness technology for the greater good.\n<\/br><\/br>\nAn avid reader and gamer, Shawneda can be found curled up in a nook at home or at the roller skating rink.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-742fb9ec e-flex e-con-boxed e-con e-parent\" data-id=\"742fb9ec\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b724166 elementor-widget elementor-widget-heading\" data-id=\"2b724166\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Featured Projects<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6b8c90ed e-con-full e-flex e-con e-child\" data-id=\"6b8c90ed\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-33863fb1 e-con-full e-flex e-con e-child\" data-id=\"33863fb1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1b03aa95 e-con-full e-flex e-con e-child\" data-id=\"1b03aa95\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-156c5c25 e-grid-align-left elementor-widget__width-initial elementor-shape-rounded elementor-grid-0 elementor-widget elementor-widget-social-icons\" data-id=\"156c5c25\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"social-icons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-social-icons-wrapper elementor-grid\">\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-directions elementor-repeater-item-11e7aee\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Directions<\/span>\n\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-directions\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M502.61 233.32L278.68 9.39c-12.52-12.52-32.83-12.52-45.36 0L9.39 233.32c-12.52 12.53-12.52 32.83 0 45.36l223.93 223.93c12.52 12.53 32.83 12.53 45.36 0l223.93-223.93c12.52-12.53 12.52-32.83 0-45.36zm-100.98 12.56l-84.21 77.73c-5.12 4.73-13.43 1.1-13.43-5.88V264h-96v64c0 4.42-3.58 8-8 8h-32c-4.42 0-8-3.58-8-8v-80c0-17.67 14.33-32 32-32h112v-53.73c0-6.97 8.3-10.61 13.43-5.88l84.21 77.73c3.43 3.17 3.43 8.59 0 11.76z\"><\/path><\/svg>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5135537f elementor-widget elementor-widget-text-editor\" data-id=\"5135537f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Solution Selection<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3a4c8004 e-con-full e-flex e-con e-child\" data-id=\"3a4c8004\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-897d457 elementor-widget elementor-widget-image\" data-id=\"897d457\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2024\/07\/cancer-research-institute.svg\" title=\"cancer research institute\" alt=\"Logo of the Cancer Research Institute featuring three overlapping circles on the left and the text CRI Cancer Research Institute on the right.\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-512e7ddc e-con-full e-flex e-con e-child\" data-id=\"512e7ddc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-368de954 elementor-widget elementor-widget-text-editor\" data-id=\"368de954\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>2024-2025<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cfcb686 e-con-full e-flex e-con e-child\" data-id=\"cfcb686\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a01ff43 elementor-widget elementor-widget-text-editor\" data-id=\"2a01ff43\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Shawneda was the project manager on a solution strategy engagement with the <a href=\"http:\/\/cancerresearch.org\">Cancer Research Institute<\/a>. She supported the team at CRI choose a long-term technology solution that supported their organization&#8217;s members and the people they serve.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-27eda68 e-con-full e-flex e-con e-child\" data-id=\"27eda68\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-3cf8413 e-con-full e-flex e-con e-child\" data-id=\"3cf8413\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ebfc6be e-con-full e-flex e-con e-child\" data-id=\"ebfc6be\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-58aef11 e-grid-align-left elementor-widget__width-initial elementor-shape-rounded elementor-grid-0 elementor-widget elementor-widget-social-icons\" data-id=\"58aef11\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"social-icons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-social-icons-wrapper elementor-grid\">\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-salesforce elementor-repeater-item-11e7aee\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Salesforce<\/span>\n\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-salesforce\" viewBox=\"0 0 640 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M248.89 245.64h-26.35c.69-5.16 3.32-14.12 13.64-14.12 6.75 0 11.97 3.82 12.71 14.12zm136.66-13.88c-.47 0-14.11-1.77-14.11 20s13.63 20 14.11 20c13 0 14.11-13.54 14.11-20 0-21.76-13.66-20-14.11-20zm-243.22 23.76a8.63 8.63 0 0 0-3.29 7.29c0 4.78 2.08 6.05 3.29 7.05 4.7 3.7 15.07 2.12 20.93.95v-16.94c-5.32-1.07-16.73-1.96-20.93 1.65zM640 232c0 87.58-80 154.39-165.36 136.43-18.37 33-70.73 70.75-132.2 41.63-41.16 96.05-177.89 92.18-213.81-5.17C8.91 428.78-50.19 266.52 53.36 205.61 18.61 126.18 76 32 167.67 32a124.24 124.24 0 0 1 98.56 48.7c20.7-21.4 49.4-34.81 81.15-34.81 42.34 0 79 23.52 98.8 58.57C539 63.78 640 132.69 640 232zm-519.55 31.8c0-11.76-11.69-15.17-17.87-17.17-5.27-2.11-13.41-3.51-13.41-8.94 0-9.46 17-6.66 25.17-2.12 0 0 1.17.71 1.64-.47.24-.7 2.36-6.58 2.59-7.29a1.13 1.13 0 0 0-.7-1.41c-12.33-7.63-40.7-8.51-40.7 12.7 0 12.46 11.49 15.44 17.88 17.17 4.72 1.58 13.17 3 13.17 8.7 0 4-3.53 7.06-9.17 7.06a31.76 31.76 0 0 1-19-6.35c-.47-.23-1.42-.71-1.65.71l-2.4 7.47c-.47.94.23 1.18.23 1.41 1.75 1.4 10.3 6.59 22.82 6.59 13.17 0 21.4-7.06 21.4-18.11zm32-42.58c-10.13 0-18.66 3.17-21.4 5.18a1 1 0 0 0-.24 1.41l2.59 7.06a1 1 0 0 0 1.18.7c.65 0 6.8-4 16.93-4 4 0 7.06.71 9.18 2.36 3.6 2.8 3.06 8.29 3.06 10.58-4.79-.3-19.11-3.44-29.41 3.76a16.92 16.92 0 0 0-7.34 14.54c0 5.9 1.51 10.4 6.59 14.35 12.24 8.16 36.28 2 38.1 1.41 1.58-.32 3.53-.66 3.53-1.88v-33.88c.04-4.61.32-21.64-22.78-21.64zM199 200.24a1.11 1.11 0 0 0-1.18-1.18H188a1.11 1.11 0 0 0-1.17 1.18v79a1.11 1.11 0 0 0 1.17 1.18h9.88a1.11 1.11 0 0 0 1.18-1.18zm55.75 28.93c-2.1-2.31-6.79-7.53-17.65-7.53-3.51 0-14.16.23-20.7 8.94-6.35 7.63-6.58 18.11-6.58 21.41 0 3.12.15 14.26 7.06 21.17 2.64 2.91 9.06 8.23 22.81 8.23 10.82 0 16.47-2.35 18.58-3.76.47-.24.71-.71.24-1.88l-2.35-6.83a1.26 1.26 0 0 0-1.41-.7c-2.59.94-6.35 2.82-15.29 2.82-17.42 0-16.85-14.74-16.94-16.7h37.17a1.23 1.23 0 0 0 1.17-.94c-.29 0 2.07-14.7-6.09-24.23zm36.69 52.69c13.17 0 21.41-7.06 21.41-18.11 0-11.76-11.7-15.17-17.88-17.17-4.14-1.66-13.41-3.38-13.41-8.94 0-3.76 3.29-6.35 8.47-6.35a38.11 38.11 0 0 1 16.7 4.23s1.18.71 1.65-.47c.23-.7 2.35-6.58 2.58-7.29a1.13 1.13 0 0 0-.7-1.41c-7.91-4.9-16.74-4.94-20.23-4.94-12 0-20.46 7.29-20.46 17.64 0 12.46 11.48 15.44 17.87 17.17 6.11 2 13.17 3.26 13.17 8.7 0 4-3.52 7.06-9.17 7.06a31.8 31.8 0 0 1-19-6.35 1 1 0 0 0-1.65.71l-2.35 7.52c-.47.94.23 1.18.23 1.41 1.72 1.4 10.33 6.59 22.79 6.59zM357.09 224c0-.71-.24-1.18-1.18-1.18h-11.76c0-.14.94-8.94 4.47-12.47 4.16-4.15 11.76-1.64 12-1.64 1.17.47 1.41 0 1.64-.47l2.83-7.77c.7-.94 0-1.17-.24-1.41-5.09-2-17.35-2.87-24.46 4.24-5.48 5.48-7 13.92-8 19.52h-8.47a1.28 1.28 0 0 0-1.17 1.18l-1.42 7.76c0 .7.24 1.17 1.18 1.17h8.23c-8.51 47.9-8.75 50.21-10.35 55.52-1.08 3.62-3.29 6.9-5.88 7.76-.09 0-3.88 1.68-9.64-.24 0 0-.94-.47-1.41.71-.24.71-2.59 6.82-2.83 7.53s0 1.41.47 1.41c5.11 2 13 1.77 17.88 0 6.28-2.28 9.72-7.89 11.53-12.94 2.75-7.71 2.81-9.79 11.76-59.74h12.23a1.29 1.29 0 0 0 1.18-1.18zm53.39 16c-.56-1.68-5.1-18.11-25.17-18.11-15.25 0-23 10-25.16 18.11-1 3-3.18 14 0 23.52.09.3 4.41 18.12 25.16 18.12 14.95 0 22.9-9.61 25.17-18.12 3.21-9.61 1.01-20.52 0-23.52zm45.4-16.7c-5-1.65-16.62-1.9-22.11 5.41v-4.47a1.11 1.11 0 0 0-1.18-1.17h-9.4a1.11 1.11 0 0 0-1.18 1.17v55.28a1.12 1.12 0 0 0 1.18 1.18h9.64a1.12 1.12 0 0 0 1.18-1.18v-27.77c0-2.91.05-11.37 4.46-15.05 4.9-4.9 12-3.36 13.41-3.06a1.57 1.57 0 0 0 1.41-.94 74 74 0 0 0 3.06-8 1.16 1.16 0 0 0-.47-1.41zm46.81 54.1l-2.12-7.29c-.47-1.18-1.41-.71-1.41-.71-4.23 1.82-10.15 1.89-11.29 1.89-4.64 0-17.17-1.13-17.17-19.76 0-6.23 1.85-19.76 16.47-19.76a34.85 34.85 0 0 1 11.52 1.65s.94.47 1.18-.71c.94-2.59 1.64-4.47 2.59-7.53.23-.94-.47-1.17-.71-1.17-11.59-3.87-22.34-2.53-27.76 0-1.59.74-16.23 6.49-16.23 27.52 0 2.9-.58 30.11 28.94 30.11a44.45 44.45 0 0 0 15.52-2.83 1.3 1.3 0 0 0 .47-1.42zm53.87-39.52c-.8-3-5.37-16.23-22.35-16.23-16 0-23.52 10.11-25.64 18.59a38.58 38.58 0 0 0-1.65 11.76c0 25.87 18.84 29.4 29.88 29.4 10.82 0 16.46-2.35 18.58-3.76.47-.24.71-.71.24-1.88l-2.36-6.83a1.26 1.26 0 0 0-1.41-.7c-2.59.94-6.35 2.82-15.29 2.82-17.42 0-16.85-14.74-16.93-16.7h37.16a1.25 1.25 0 0 0 1.18-.94c-.24-.01.94-7.07-1.41-15.54zm-23.29-6.35c-10.33 0-13 9-13.64 14.12H546c-.88-11.92-7.62-14.13-12.73-14.13z\"><\/path><\/svg>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec223cb elementor-widget elementor-widget-text-editor\" data-id=\"ec223cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Salesforce Implementation<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cf3da8f e-con-full e-flex e-con e-child\" data-id=\"cf3da8f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8d308d5 elementor-widget elementor-widget-image\" data-id=\"8d308d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/elementor\/thumbs\/Alameda-County-Community-Food-Bank-ACCFB-2025-r6tskm1vwgfyswu47flev5irldmcgzrie6s8m0n1mo.png?strip=all&w=800\" title=\"Alameda County Community Food Bank ACCFB 2025\" alt=\"Logo for Alameda County Community Food Bank, featuring an apple graphic on the left and the organization\u2019s name in bold orange text on the right.\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cfd2411 e-con-full e-flex e-con e-child\" data-id=\"cfd2411\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e3f7294 elementor-widget elementor-widget-text-editor\" data-id=\"e3f7294\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>2024-2025<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1210c67 e-con-full e-flex e-con e-child\" data-id=\"1210c67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7739c10 elementor-widget elementor-widget-text-editor\" data-id=\"7739c10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Shawneda was the project manager on a major Salesforce implementation for the <a href=\"https:\/\/www.accfb.org\/\">Alameda County Community Food Bank<\/a>. As well as keeping the complex project on time and on budget, she supported food bank team to make decisions that improved their processes and accelerated their ability to meet their mission of reducing food insecurity in the Bay Area.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"featured_media":16906,"template":"","meta":{"_acf_changed":false},"categories":[],"class_list":["post-11873","leadership","type-leadership","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Shawneda Crout - Heller Consulting<\/title>\n<meta name=\"description\" content=\"Shawneda is an experienced project manager helping nonprofits with complex technology projects.\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shawneda Crout\" \/>\n<meta property=\"og:description\" content=\"Certifications Project Management Professional (PMP) Six Sigma Green Belt Salesforce Sales Operations Education Masters in English - Technical\" \/>\n<meta property=\"og:url\" content=\"https:\/\/teamheller.com\/resources\/blog\/shawneda-crout\" \/>\n<meta property=\"og:site_name\" content=\"Heller Consulting\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-04T19:46:30+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/teamheller.com\/wp-content\/uploads\/2019\/03\/Shawneda-Crout-2025-Heller-Headshots-Delaney-Rain-Photography-41-e1749065271969.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"1150\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":[\"WebPage\",\"ProfilePage\"],\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/blog\\\/shawneda-crout\",\"url\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/blog\\\/shawneda-crout\",\"name\":\"Shawneda Crout - Heller Consulting\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/blog\\\/shawneda-crout#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/blog\\\/shawneda-crout#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/es7hq8rr83h.exactdn.com\\\/wp-content\\\/uploads\\\/2019\\\/03\\\/Shawneda-Crout-2025-Heller-Headshots-Delaney-Rain-Photography-41-e1749065271969.jpg?strip=all\",\"datePublished\":\"2024-07-31T14:09:38+00:00\",\"dateModified\":\"2025-06-04T19:46:30+00:00\",\"description\":\"Shawneda is an experienced project manager helping nonprofits with complex technology projects.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/blog\\\/shawneda-crout#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/teamheller.com\\\/resources\\\/blog\\\/shawneda-crout\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/blog\\\/shawneda-crout#primaryimage\",\"url\":\"https:\\\/\\\/es7hq8rr83h.exactdn.com\\\/wp-content\\\/uploads\\\/2019\\\/03\\\/Shawneda-Crout-2025-Heller-Headshots-Delaney-Rain-Photography-41-e1749065271969.jpg?strip=all\",\"contentUrl\":\"https:\\\/\\\/es7hq8rr83h.exactdn.com\\\/wp-content\\\/uploads\\\/2019\\\/03\\\/Shawneda-Crout-2025-Heller-Headshots-Delaney-Rain-Photography-41-e1749065271969.jpg?strip=all\",\"width\":1000,\"height\":1150,\"caption\":\"Heller Consulting President Jeffrey Appell, with curly hair and glasses, smiles at the camera in a dark navy button-up shirt, standing against a plain dark background.\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/blog\\\/shawneda-crout#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/teamheller.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Shawneda Crout\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/teamheller.com\\\/#website\",\"url\":\"https:\\\/\\\/teamheller.com\\\/\",\"name\":\"Heller Consulting\",\"description\":\"Nonprofit CRM planning and technology strategy\",\"publisher\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/teamheller.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/teamheller.com\\\/#organization\",\"name\":\"Heller Consulting\",\"url\":\"https:\\\/\\\/teamheller.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/teamheller.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/es7hq8rr83h.exactdn.com\\\/wp-content\\\/uploads\\\/2024\\\/03\\\/homepage-featured-image.jpg?strip=all&lossy=1&ssl=1\",\"contentUrl\":\"https:\\\/\\\/es7hq8rr83h.exactdn.com\\\/wp-content\\\/uploads\\\/2024\\\/03\\\/homepage-featured-image.jpg?strip=all&lossy=1&ssl=1\",\"width\":700,\"height\":467,\"caption\":\"Heller Consulting\"},\"image\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/blog\\\/shawneda-crout\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Shawneda Crout - Heller Consulting","description":"Shawneda is an experienced project manager helping nonprofits with complex technology projects.","robots":{"index":"noindex","follow":"follow"},"og_locale":"en_US","og_type":"article","og_title":"Shawneda Crout","og_description":"Certifications Project Management Professional (PMP) Six Sigma Green Belt Salesforce Sales Operations Education Masters in English - Technical","og_url":"https:\/\/teamheller.com\/resources\/blog\/shawneda-crout","og_site_name":"Heller Consulting","article_modified_time":"2025-06-04T19:46:30+00:00","og_image":[{"width":1000,"height":1150,"url":"https:\/\/teamheller.com\/wp-content\/uploads\/2019\/03\/Shawneda-Crout-2025-Heller-Headshots-Delaney-Rain-Photography-41-e1749065271969.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":["WebPage","ProfilePage"],"@id":"https:\/\/teamheller.com\/resources\/blog\/shawneda-crout","url":"https:\/\/teamheller.com\/resources\/blog\/shawneda-crout","name":"Shawneda Crout - Heller Consulting","isPartOf":{"@id":"https:\/\/teamheller.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/teamheller.com\/resources\/blog\/shawneda-crout#primaryimage"},"image":{"@id":"https:\/\/teamheller.com\/resources\/blog\/shawneda-crout#primaryimage"},"thumbnailUrl":"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2019\/03\/Shawneda-Crout-2025-Heller-Headshots-Delaney-Rain-Photography-41-e1749065271969.jpg?strip=all","datePublished":"2024-07-31T14:09:38+00:00","dateModified":"2025-06-04T19:46:30+00:00","description":"Shawneda is an experienced project manager helping nonprofits with complex technology projects.","breadcrumb":{"@id":"https:\/\/teamheller.com\/resources\/blog\/shawneda-crout#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/teamheller.com\/resources\/blog\/shawneda-crout"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/teamheller.com\/resources\/blog\/shawneda-crout#primaryimage","url":"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2019\/03\/Shawneda-Crout-2025-Heller-Headshots-Delaney-Rain-Photography-41-e1749065271969.jpg?strip=all","contentUrl":"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2019\/03\/Shawneda-Crout-2025-Heller-Headshots-Delaney-Rain-Photography-41-e1749065271969.jpg?strip=all","width":1000,"height":1150,"caption":"Heller Consulting President Jeffrey Appell, with curly hair and glasses, smiles at the camera in a dark navy button-up shirt, standing against a plain dark background."},{"@type":"BreadcrumbList","@id":"https:\/\/teamheller.com\/resources\/blog\/shawneda-crout#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/teamheller.com\/"},{"@type":"ListItem","position":2,"name":"Shawneda Crout"}]},{"@type":"WebSite","@id":"https:\/\/teamheller.com\/#website","url":"https:\/\/teamheller.com\/","name":"Heller Consulting","description":"Nonprofit CRM planning and technology strategy","publisher":{"@id":"https:\/\/teamheller.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/teamheller.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/teamheller.com\/#organization","name":"Heller Consulting","url":"https:\/\/teamheller.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/teamheller.com\/#\/schema\/logo\/image\/","url":"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2024\/03\/homepage-featured-image.jpg?strip=all&lossy=1&ssl=1","contentUrl":"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2024\/03\/homepage-featured-image.jpg?strip=all&lossy=1&ssl=1","width":700,"height":467,"caption":"Heller Consulting"},"image":{"@id":"https:\/\/teamheller.com\/#\/schema\/logo\/image\/"},"mainEntityOfPage":{"@id":"https:\/\/teamheller.com\/resources\/blog\/shawneda-crout"}}]}},"_links":{"self":[{"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/leadership\/11873","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/leadership"}],"about":[{"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/types\/leadership"}],"version-history":[{"count":8,"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/leadership\/11873\/revisions"}],"predecessor-version":[{"id":17601,"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/leadership\/11873\/revisions\/17601"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/media\/16906"}],"wp:attachment":[{"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/media?parent=11873"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/categories?post=11873"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}