{"id":11709,"date":"2024-04-01T16:36:48","date_gmt":"2024-04-01T16:36:48","guid":{"rendered":"https:\/\/teamheller.com\/?p=11709"},"modified":"2025-07-23T13:07:59","modified_gmt":"2025-07-23T13:07:59","slug":"managing-programs-with-the-new-salesforce-nonprofit-cloud","status":"publish","type":"post","link":"https:\/\/teamheller.com\/resources\/blog\/managing-programs-with-the-new-salesforce-nonprofit-cloud","title":{"rendered":"Managing Programs with the New Salesforce Nonprofit Cloud"},"content":{"rendered":"<p>If your nonprofit is interested in a flexible and scalable technology solution for managing programs, then <a href=\"https:\/\/www.salesforce.org\/nonprofit\/solutions\/program-management\/\" target=\"_blank\" rel=\"noopener\">Salesforce Nonprofit Cloud for Program Management<\/a> is worth considering.<\/p>\n<p>Here is an overview of the Salesforce Nonprofit Cloud for Program Management offering:<\/p>\n<h2><strong>What is Salesforce Nonprofit Cloud for Program Management?<\/strong><\/h2>\n<p>Nonprofit Cloud for Program Management was one of the first offerings in the new <a href=\"https:\/\/www.salesforce.org\/products\/nonprofit-cloud\/\" target=\"_blank\" rel=\"noopener\">Nonprofit Cloud<\/a>, which Salesforce rolled out in Spring 2023. It\u2019s built to help nonprofits drive more effective outcomes and impact from their programs.<\/p>\n<p>Salesforce continues to add features and capabilities to the new Nonprofit Cloud, which includes:<\/p>\n<ul>\n<li><a href=\"https:\/\/teamheller.com\/resources\/blog\/fundraising-with-the-new-salesforce-nonprofit-cloud-an-overview-for-nonprofits\" target=\"_blank\" rel=\"noopener\">Salesforce Nonprofit Cloud for Fundraising<\/a><\/li>\n<li><a href=\"https:\/\/teamheller.com\/resources\/blog\/an-overview-of-the-new-salesforce-nonprofit-cloud-for-grantmaking\" target=\"_blank\" rel=\"noopener\">Salesforce Nonprofit Cloud for Grantmaking<\/a><\/li>\n<li>Salesforce Nonprofit Cloud for Case Management<\/li>\n<\/ul>\n<h2><strong>What does Salesforce Nonprofit Cloud for Program Management do?<br \/>\n<\/strong><\/h2>\n<p>Salesforce designed Nonprofit Cloud for Program Management to address key functions for nonprofit programs, including:<\/p>\n<ul>\n<li><strong>Complete view of participants <\/strong>\u2013 You can gain insights about a participant using the Participant Profile, which you can access through an Account record. The Participant Profile is a single place to see a participant\u2019s personal details, upcoming and received benefit disbursements, summaries of interactions, related complaints and alerts, and more.<\/li>\n<li><strong>Program and benefit tracking <\/strong>\u2013 With this functionality, you can centralize program and service information to see what\u2019s happening and view real-time reporting on program performance. You can review benefit-specific details while tracking participant attendance by using custom fields on the Benefit Disbursement object.Keep in mind that a \u201cbenefit\u201d in Nonprofit Cloud can be defined as any tangible or intangible service or good your nonprofit provides, which could be anything from a class or workshop (tracked in number of hours, or sessions) to food (tracked in meals or pounds) to shelter (tracked in time spent on-site). Each of these types of benefits might have specific data points associated with them, and Nonprofit Cloud for Program Management is flexible enough to enable you to track them.<\/li>\n<li><strong>Scheduling and adding participants <\/strong>\u2013 This capability allows you to streamline the setup of recurring benefits\/services, mass enroll program participants, and track drop-in service deliveries, including for anonymous participants if needed. You can also identify participants added to a benefit schedule. Program managers, service providers, and volunteers can use this information to distinguish between participants added to a benefit <em>schedule<\/em> versus a benefit <em>session<\/em>.<\/li>\n<li><strong>Attendance and disbursement tracking <\/strong>\u2013 You can capture benefit\/service deliveries in bulk and enable field staff to track enrollment and participation on mobile devices.<\/li>\n<li><strong>Program home page <\/strong>\u2013 Quickly get up to speed on active programs, upcoming sessions, and common actions to record benefit\/service disbursements.<\/li>\n<\/ul>\n<h2><strong>What are benefits of using Salesforce Nonprofit Cloud for Program Management?<br \/>\n<\/strong><\/h2>\n<p>In addition to program-specific functionality, Nonprofit Cloud for Program Management offers many benefits to nonprofit program managers:<\/p>\n<ul>\n<li><strong>Ease of use<\/strong> \u2013 The product is easy to use, especially if you\u2019re already familiar with Salesforce. You can also tailor the user interface so that each program manager can have the information that\u2019s most meaningful to their role right at their fingertips.<\/li>\n<li><strong>Flexibility and scalability<\/strong> \u2013 It\u2019s flexible enough to handle complex program management processes. It\u2019s also scalable, allowing you to easily add third-party apps from the Salesforce AppExchange as your programs grow and evolve.<\/li>\n<li><strong>Facilitation of collaboration <\/strong>\u2013 Because Nonprofit Cloud for Program Management is part of the new Nonprofit Cloud, it can be used alongside other functionality in the new Nonprofit Cloud, such as Salesforce Nonprofit Cloud for Case Management and Salesforce Nonprofit Cloud for Fundraising \u2013 making cross-departmental collaboration more efficient and effective.<\/li>\n<li><strong>Simplified (and more accurate!) outcome reporting<\/strong> \u2013 It also aligns with Outcome Management in the new Nonprofit Cloud, which allows users to define desired outcomes associated with each program, define strategies in pursuit of those outcomes, and define and track indicators and time periods for measuring progress. This can be enormously helpful when determining the impact of programs for organizational planning, reporting back for grants, and other reporting needs.<\/li>\n<\/ul>\n<p>These benefits make Nonprofit Cloud for Program Management ideal for organizations that use or plan to adopt the new Nonprofit Cloud. It\u2019s also great for program teams of any size or complexity since it is scalable and flexible enough to grow as the organization\u2019s programs grow.<\/p>\n<h2><strong>Learn more about the new Nonprofit Cloud<br \/>\n<\/strong><\/h2>\n<p>Keep in mind that <a href=\"https:\/\/teamheller.com\/resources\/blog\/whats-happening-at-salesforce-heres-what-nonprofits-should-know\" target=\"_blank\" rel=\"noopener\">Salesforce is continually rolling out products and functionality for nonprofits<\/a>. So, if your organization uses or is <a href=\"https:\/\/teamheller.com\/resources\/blog\/moving-from-raisers-edge-to-the-new-salesforce-nonprofit-cloud-what-nonprofits-need-to-know\" target=\"_blank\" rel=\"noopener\">considering a move to Salesforce<\/a> to manage programs or other functions of your organization, it\u2019s a good idea to stay current on the latest offerings from Salesforce and plan how they will fit into your organization\u2019s overall technology strategy.<\/p>\n<p>Our team here at Heller Consulting is ready to help you determine what mix of Salesforce solutions might be the right fit for your needs. If they are the right fit, we can also help you to develop a business case and roadmap as well as implement and support the solutions.<\/p>\n<p><a href=\"https:\/\/teamheller.com\/what-we-do-technology-strategy\/implementation\/salesforce\" target=\"_blank\" rel=\"noopener\">Learn more about our Salesforce implementation services<\/a>, and <a href=\"https:\/\/teamheller.com\/contact-us\" target=\"_blank\" rel=\"noopener\">contact us<\/a> to get started.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If your nonprofit is interested in a flexible and scalable technology solution for managing programs, then Salesforce Nonprofit Cloud for Program Management is worth considering. Here is an overview of the Salesforce Nonprofit Cloud for Program Management offering: What is Salesforce Nonprofit Cloud for Program Management? Nonprofit Cloud for Program Management was one of the [&hellip;]<\/p>\n","protected":false},"author":21,"featured_media":11710,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[119,138],"tags":[],"ppma_author":[478],"class_list":["post-11709","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-salesforce","category-fundraising"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Managing Programs with the New Salesforce Nonprofit Cloud - Heller Consulting<\/title>\n<meta name=\"description\" content=\"Discover the basics about Salesforce Nonprofit Cloud for Program Management.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/teamheller.com\/resources\/blog\/managing-programs-with-the-new-salesforce-nonprofit-cloud\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Managing Programs with the New Salesforce Nonprofit Cloud\" \/>\n<meta property=\"og:description\" content=\"If your nonprofit is interested in a flexible and scalable technology solution for managing programs, then Salesforce Nonprofit Cloud for Program\" \/>\n<meta property=\"og:url\" content=\"https:\/\/teamheller.com\/resources\/blog\/managing-programs-with-the-new-salesforce-nonprofit-cloud\" \/>\n<meta property=\"og:site_name\" content=\"Heller Consulting\" \/>\n<meta property=\"article:published_time\" content=\"2024-04-01T16:36:48+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-23T13:07:59+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/teamheller.com\/wp-content\/uploads\/2024\/04\/salesforce-nonprofit-cloud-for-programs.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"960\" \/>\n\t<meta property=\"og:image:height\" content=\"500\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Kaia Swift\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Kaia Swift\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/blog\\\/managing-programs-with-the-new-salesforce-nonprofit-cloud#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/blog\\\/managing-programs-with-the-new-salesforce-nonprofit-cloud\"},\"author\":{\"name\":\"Kaia Swift\",\"@id\":\"https:\\\/\\\/teamheller.com\\\/#\\\/schema\\\/person\\\/98ca74dd3cd62a2b03c3fbd00e79e050\"},\"headline\":\"Managing Programs with the New Salesforce Nonprofit Cloud\",\"datePublished\":\"2024-04-01T16:36:48+00:00\",\"dateModified\":\"2025-07-23T13:07:59+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/blog\\\/managing-programs-with-the-new-salesforce-nonprofit-cloud\"},\"wordCount\":835,\"publisher\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/blog\\\/managing-programs-with-the-new-salesforce-nonprofit-cloud#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/es7hq8rr83h.exactdn.com\\\/wp-content\\\/uploads\\\/2024\\\/04\\\/salesforce-nonprofit-cloud-for-programs.jpg?strip=all\",\"articleSection\":[\"Salesforce\",\"Fundraising\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/blog\\\/managing-programs-with-the-new-salesforce-nonprofit-cloud\",\"url\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/blog\\\/managing-programs-with-the-new-salesforce-nonprofit-cloud\",\"name\":\"Managing Programs with the New Salesforce Nonprofit Cloud - 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