{"id":10724,"date":"2023-01-09T18:52:20","date_gmt":"2023-01-09T18:52:20","guid":{"rendered":"https:\/\/teamheller.com\/?p=10724"},"modified":"2023-03-07T20:58:26","modified_gmt":"2023-03-07T20:58:26","slug":"how-the-salvation-army-usa-is-finding-the-right-tech-to-reach-their-goals","status":"publish","type":"post","link":"https:\/\/teamheller.com\/resources\/blog\/how-the-salvation-army-usa-is-finding-the-right-tech-to-reach-their-goals","title":{"rendered":"How the Salvation Army USA is Finding the Right Tech to Reach Their Goals"},"content":{"rendered":"

There comes a point in which nonprofit organizations ask themselves the question: Is our technology helping us reach our full potential?<\/p>\n

When The Salvation Army USA Western Territory<\/a> asked this question, they decided to take a thoughtful and thorough approach to their technology plans. They embarked on a journey to evaluate their organizational needs, assess their current technology systems, and develop a roadmap that allows them to select software that will make the greatest impact at the organization.<\/p>\n

Building a nonprofit technology roadmap<\/strong><\/h2>\n

Elaine Lofton, Territorial Donor Data Management Director at The Salvation Army USA Western Territory, joined Heller Consulting for a NetHope<\/a>-hosted webinar to talk about how the nonprofit partnered with our team to create a strategic technology roadmap for their organization.<\/p>\n

Working with the Heller team, the organization was able to:<\/p>\n

    \n
  1. Articulate their goals for their use of technology<\/li>\n
  2. Outline the current state of their technology in terms of what solutions were being used and for what purposes<\/li>\n
  3. Develop guiding principles and an overall strategy for what they want their technology to do for their organization and how they will manage technology and capture and use data<\/li>\n
  4. Prioritize technology requirements<\/li>\n
  5. Create a clear roadmap that articulates the future state of the organization\u2019s technology solutions<\/li>\n<\/ol>\n

    The first-hand story of The Salvation Army USA\u2019s technology journey<\/strong><\/h2>\n

    Some of the topics Elaine covered in the webinar included:<\/p>\n

      \n
    1. The organization\u2019s overarching goals for evaluating their software<\/strong> \u2013 for example, they wanted a more complete view of their data across the organization<\/li>\n
    2. Challenges with the organization\u2019s current technology<\/strong> \u2013 such as siloed data and processes that were not as efficient as they could be<\/li>\n
    3. The guiding principles the organization established around their technology<\/strong> \u2013 including how they work with technology and what they want to get out of it<\/li>\n
    4. Why they included multiple people in the technology strategy process<\/strong> and how the process helped to ensure buy-in for the resulting technology roadmap<\/li>\n
    5. How having a clearly articulated technology roadmap helps them<\/strong> to prioritize technology projects and select the right solutions for their organization<\/li>\n
    6. Advice for other organizations<\/strong> that are considering a review and analysis of their technology solutions and strategy<\/li>\n<\/ol>\n

      Building a technology roadmap for your nonprofit<\/strong><\/h2>\n

      With so many software solutions available today, it\u2019s important to have a well-considered plan for selecting and implementing the right mix of technology to help your organization achieve your goals most effectively.<\/p>\n

      Our team here at Heller Consulting is finding that nonprofits like The Salvation Army USA Western Territory are seeing the value of working with our team through a technology assessment and roadmap. Doing so gives them a comprehensive plan for their technology journey that helps them focus on using technology to achieve their goals.<\/p>\n

      Here are some of the key outcomes that our clients see from a technology assessment and roadmap exercise:<\/p>\n

        \n
      1. Alignment of technology solutions with organizational goals and guiding principles, which ultimately supports change management<\/a> for the organization<\/li>\n
      2. Identification of opportunities to better align people, processes, and technology<\/a><\/li>\n
      3. Establishment of an underlying technology approach that helps to guide and focus the selection of each technology product<\/a><\/li>\n
      4. Long-term roadmap for technology adoption and use across the organization<\/li>\n
      5. Clear technology selection based on a complete view of the organization\u2019s goals and needs<\/li>\n<\/ol>\n

        Watch the Webinar<\/strong><\/h2>\n

        Learn more about The Salvation Army USA\u2019s approach to finding the right technology to reach their goals. Watch the on-demand webinar, Building <\/strong>a Technology Roadmap for Fundraising and Marketing Success<\/strong><\/a>, hosted by NetHope and featuring The Salvation Army USA.<\/p>\n