{"id":10115,"date":"2022-03-23T13:29:39","date_gmt":"2022-03-23T13:29:39","guid":{"rendered":"https:\/\/teamheller.com\/?p=9441"},"modified":"2025-05-29T14:10:04","modified_gmt":"2025-05-29T14:10:04","slug":"volunteer-management-options-are-expanding-heres-what-microsoft-is-offering","status":"publish","type":"post","link":"https:\/\/teamheller.com\/resources\/blog\/volunteer-management-options-are-expanding-heres-what-microsoft-is-offering","title":{"rendered":"Volunteer Management Options Are Expanding. Here\u2019s what Microsoft is Offering."},"content":{"rendered":"<p>Managing your nonprofit\u2019s volunteer program can get complex. You have to communicate with volunteers and track who they are, what volunteer jobs and shifts they\u2019re filling, what hours they work, and more. Having the right volunteer management software is critically important for a successful program.<\/p>\n<p>The great news is that your options for volunteer management solutions are expanding. In addition to an increasing number of third-party tools, Salesforce offers a volunteer management solution with <a href=\"https:\/\/appexchange.salesforce.com\/appxListingDetail?listingId=a0N30000003JBggEAG\" target=\"_blank\" rel=\"noopener\">Volunteers for Salesforce<\/a> with the possibility of extension through the use of <a href=\"https:\/\/teamheller.com\/resources\/blog\/using-salesforce-experience-cloud-to-engage-your-nonprofits-volunteers\" target=\"_blank\" rel=\"noopener\">Experience Cloud for Nonprofits to help manage volunteer engagement<\/a>. \u00a0With the release of Microsoft Cloud for Nonprofits, Microsoft has joined the landscape with <a href=\"https:\/\/www.microsoft.com\/en-us\/nonprofits\/volunteer-management-engagement?activetab=pivot1:primaryr5\" target=\"_blank\" rel=\"noopener\">Volunteer Management and Volunteer Engagement<\/a> solutions to help you recruit, onboard, and engage with volunteers.<\/p>\n<p>To give you a better understanding of the latest from Microsoft, here is a rundown of how volunteer management and engagement functionalities, now part of <a href=\"https:\/\/teamheller.com\/resources\/blog\/the-transformational-power-of-microsoft-cloud-for-nonprofit\" target=\"_blank\" rel=\"noopener\">Microsoft Cloud for Nonprofit<\/a>, can help support your volunteer program:<\/p>\n<ul>\n<li><strong>Managing your volunteers<\/strong><\/li>\n<\/ul>\n<p style=\"padding-left: 40px;\">Microsoft includes functionality to help you manage volunteer opportunities and schedules more smoothly, including:<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><strong>The Volunteer Management Power App<\/strong> \u2013 This app allows your nonprofit to manage volunteer operations. You can capture information about your various volunteer roles with the skills needed to fulfill those roles and schedule specific volunteer shifts. You can also capture details about your volunteers and their skills, interests, and availability \u2013 ultimately allowing you to match the right volunteer with the right opportunity. The Volunteer Management Power App comes prebuilt to manage corporate and group volunteers as well.<\/li>\n<li><strong>Email messaging<\/strong> <strong>and other interactions<\/strong> \u2013 You can use Microsoft\u2019s tools to automate communications to volunteers to remind them and thank them before and after a specific shift. You can see email messages that your staff sends to volunteers right on each volunteer\u2019s contact record and on the record for that specific volunteer activity. You can also record all communications and interactions with your volunteers, including phone calls and meetings, so that you have a history of your interaction with each volunteer.<\/li>\n<li><strong>Volunteer Engagement Portal<\/strong> \u2013 You can extend your Volunteer Management App to your volunteers by adding a Volunteer Engagement Portal. Volunteers can set up an account in your branded Volunteer Engagement Portal to find and apply for specific volunteer opportunities. After volunteers fill out a profile the first time, their information is saved so that they don\u2019t need to fill out a new application every time they want to volunteer for a new opportunity. They can also access a summary of their volunteer activities and the number of volunteer hours they\u2019ve completed with your nonprofit, which is especially handy for students who require volunteer hours as part of their education.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li><strong>Onboarding and training volunteers<\/strong><\/li>\n<\/ul>\n<p style=\"padding-left: 40px;\">To run a successful volunteer program, you need tools to help you get volunteers on board and ready to work. This Microsoft functionality can help:<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><strong>Volunteer center SharePoint template <\/strong>\u2013 This template for a volunteer website is built on the familiar Office 365 platform and helps you surface information and resources to volunteers for onboarding, training, event details, and more. This is more of a central location for volunteers to stay updated versus a place for two-way communication and engagement like the Volunteer Engagement Portal.<\/li>\n<li><strong>Training <\/strong>\u2013 Microsoft Community Training is a user-friendly platform that helps you build personalized training for your volunteers (and your employees and program participants, too!). You can custom-brand the platform, add content, and use built-in and custom reports to track usage of the platform to help you monitor how training is progressing. There\u2019s no additional licensing fee for this platform \u2013 you pay only for the cloud services used while learners are actually training on the platform.<strong><br \/>\n<\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li><strong>Connecting and collaborating with volunteers<\/strong><\/li>\n<\/ul>\n<p style=\"padding-left: 40px;\">To operate smoothly, your organization\u2019s staff and volunteers must be able to communicate, share documents, and check on volunteer program details. Here are three ways that Microsoft helps:<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><strong>Video meetings<\/strong> \u2013 You can meet virtually face-to-face with volunteers using Microsoft Teams. This is a great way to build and maintain relationships with volunteers, no matter where they\u2019re located.<\/li>\n<li><strong>Document sharing<\/strong> \u2013 Microsoft 365 gives you the ability to store and share volunteer-related documents and sites \u2013 even with people who don\u2019t have an account in your system. Your staff can work with volunteers using familiar Microsoft Office apps, including Word, PowerPoint, Excel, OneDrive, and SharePoint.<\/li>\n<li><strong>Secure collaboration<\/strong> \u2013 Collaborating and sharing online is backed by Microsoft 365 security and compliance standards, so you can keep data and communications safe. (And, here\u2019s another thing: <a href=\"https:\/\/teamheller.com\/resources\/blog\/help-to-secure-your-organizations-data-with-microsofts-security-program-for-nonprofits\" target=\"_blank\" rel=\"noopener\">Microsoft offers a Security Program for Nonprofits<\/a> that\u2019s worth checking out.)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>These are just a few of the capabilities offered by Microsoft to help you manage your volunteer engagement. If you\u2019d like to learn more about Microsoft functionality for volunteer management and engagement, you can <a href=\"https:\/\/www.microsoft.com\/en-us\/nonprofits\/volunteer-management-engagement?activetab=pivot1:primaryr5\" target=\"_blank\" rel=\"noopener\">watch this demo video<\/a>.<\/p>\n<p>And, if you have questions or would like to understand if Microsoft volunteer management and engagement functionality is right for your organization, the Heller Consulting team is ready to help. <a href=\"https:\/\/teamheller.com\/contact-us\" target=\"_blank\" rel=\"noopener\">Contact us today<\/a> to get started or sign up for a <a href=\"https:\/\/appsource.microsoft.com\/en-us\/marketplace\/consulting-services\/hellerconsultinginc1622997502484.hc-00010001\" target=\"_blank\" rel=\"noopener\">one-hour consultation<\/a> to find out how your organization can use the Microsoft ecosystem of technology \u2013 including Microsoft Cloud for Nonprofit, Fundraising &amp; Engagement, Volunteer Management and Engagement, and more \u2013 to raise more, reach more people, and do more.<\/p>\n<h2>Join the list<\/h2>\n<p>Want more nonprofit tech resources delivered to your inbox? Fill out the quick form below!<\/p>\n<iframe title=\"Quick Subscribe Form\" class=\"pardotform\" src=\"https:\/\/info.teamheller.com\/l\/734413\/2023-01-09\/46mk25\" width=\"100%\" height=\"500\" type=\"text\/html\" frameborder=\"0\" allowTransparency=\"true\" style=\"border: 0\"><\/iframe>\n","protected":false},"excerpt":{"rendered":"<p>Managing your nonprofit\u2019s volunteer program can get complex. You have to communicate with volunteers and track who they are, what volunteer jobs and shifts they\u2019re filling, what hours they work, and more. Having the right volunteer management software is critically important for a successful program. The great news is that your options for volunteer management [&hellip;]<\/p>\n","protected":false},"author":21,"featured_media":10120,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[80,121],"tags":[],"ppma_author":[478],"class_list":["post-10115","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nonprofits","category-microsoft"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Guide: Microsoft&#039;s Volunteer Management and Engagement Solutions<\/title>\n<meta name=\"description\" content=\"Microsoft Cloud for Nonprofit offers robust volunteer management and volunteer engagement capabilities.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/teamheller.com\/resources\/blog\/volunteer-management-options-are-expanding-heres-what-microsoft-is-offering\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Volunteer Management Options Are Expanding. Here\u2019s what Microsoft is Offering.\" \/>\n<meta property=\"og:description\" content=\"Managing your nonprofit\u2019s volunteer program can get complex. You have to communicate with volunteers and track who they are, what volunteer jobs and\" \/>\n<meta property=\"og:url\" content=\"https:\/\/teamheller.com\/resources\/blog\/volunteer-management-options-are-expanding-heres-what-microsoft-is-offering\" \/>\n<meta property=\"og:site_name\" content=\"Heller Consulting\" \/>\n<meta property=\"article:published_time\" content=\"2022-03-23T13:29:39+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-29T14:10:04+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/teamheller.com\/wp-content\/uploads\/2022\/03\/iStock-1333182890-scaled-e1648042149562-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"700\" \/>\n\t<meta property=\"og:image:height\" content=\"467\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Kaia Swift\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Kaia Swift\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/blog\\\/volunteer-management-options-are-expanding-heres-what-microsoft-is-offering#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/blog\\\/volunteer-management-options-are-expanding-heres-what-microsoft-is-offering\"},\"author\":{\"name\":\"Kaia Swift\",\"@id\":\"https:\\\/\\\/teamheller.com\\\/#\\\/schema\\\/person\\\/98ca74dd3cd62a2b03c3fbd00e79e050\"},\"headline\":\"Volunteer Management Options Are Expanding. Here\u2019s what Microsoft is Offering.\",\"datePublished\":\"2022-03-23T13:29:39+00:00\",\"dateModified\":\"2025-05-29T14:10:04+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/blog\\\/volunteer-management-options-are-expanding-heres-what-microsoft-is-offering\"},\"wordCount\":913,\"publisher\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/blog\\\/volunteer-management-options-are-expanding-heres-what-microsoft-is-offering#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/es7hq8rr83h.exactdn.com\\\/wp-content\\\/uploads\\\/2022\\\/03\\\/iStock-1333182890-scaled-e1648042149562-1.jpg?strip=all\",\"articleSection\":[\"Technology Strategy\",\"Microsoft\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/blog\\\/volunteer-management-options-are-expanding-heres-what-microsoft-is-offering\",\"url\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/blog\\\/volunteer-management-options-are-expanding-heres-what-microsoft-is-offering\",\"name\":\"Guide: Microsoft's Volunteer Management and Engagement Solutions\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/blog\\\/volunteer-management-options-are-expanding-heres-what-microsoft-is-offering#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/blog\\\/volunteer-management-options-are-expanding-heres-what-microsoft-is-offering#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/es7hq8rr83h.exactdn.com\\\/wp-content\\\/uploads\\\/2022\\\/03\\\/iStock-1333182890-scaled-e1648042149562-1.jpg?strip=all\",\"datePublished\":\"2022-03-23T13:29:39+00:00\",\"dateModified\":\"2025-05-29T14:10:04+00:00\",\"description\":\"Microsoft Cloud for Nonprofit offers robust volunteer management and volunteer engagement capabilities.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/blog\\\/volunteer-management-options-are-expanding-heres-what-microsoft-is-offering#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/teamheller.com\\\/resources\\\/blog\\\/volunteer-management-options-are-expanding-heres-what-microsoft-is-offering\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/blog\\\/volunteer-management-options-are-expanding-heres-what-microsoft-is-offering#primaryimage\",\"url\":\"https:\\\/\\\/es7hq8rr83h.exactdn.com\\\/wp-content\\\/uploads\\\/2022\\\/03\\\/iStock-1333182890-scaled-e1648042149562-1.jpg?strip=all\",\"contentUrl\":\"https:\\\/\\\/es7hq8rr83h.exactdn.com\\\/wp-content\\\/uploads\\\/2022\\\/03\\\/iStock-1333182890-scaled-e1648042149562-1.jpg?strip=all\",\"width\":700,\"height\":467,\"caption\":\"Shot of women wearing protective face masks working together on a community garden outreach project to help improve their local environment. They are wearing hi-vis jackets as they stand together, discussing their plan of action in the North East of England. One woman is using a digital tablet.\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/blog\\\/volunteer-management-options-are-expanding-heres-what-microsoft-is-offering#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/teamheller.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Volunteer Management Options Are Expanding. Here\u2019s what Microsoft is Offering.\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/teamheller.com\\\/#website\",\"url\":\"https:\\\/\\\/teamheller.com\\\/\",\"name\":\"Heller Consulting\",\"description\":\"Nonprofit CRM planning and technology strategy\",\"publisher\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/teamheller.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/teamheller.com\\\/#organization\",\"name\":\"Heller Consulting\",\"url\":\"https:\\\/\\\/teamheller.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/teamheller.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/es7hq8rr83h.exactdn.com\\\/wp-content\\\/uploads\\\/2024\\\/03\\\/homepage-featured-image.jpg?strip=all&lossy=1&ssl=1\",\"contentUrl\":\"https:\\\/\\\/es7hq8rr83h.exactdn.com\\\/wp-content\\\/uploads\\\/2024\\\/03\\\/homepage-featured-image.jpg?strip=all&lossy=1&ssl=1\",\"width\":700,\"height\":467,\"caption\":\"Heller Consulting\"},\"image\":{\"@id\":\"https:\\\/\\\/teamheller.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/teamheller.com\\\/#\\\/schema\\\/person\\\/98ca74dd3cd62a2b03c3fbd00e79e050\",\"name\":\"Kaia Swift\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/teamheller.com\\\/wp-content\\\/uploads\\\/2025\\\/07\\\/holder-image-2-headset-1.png3e74d952ecbfbc6953e5c1839d112abd\",\"url\":\"https:\\\/\\\/teamheller.com\\\/wp-content\\\/uploads\\\/2025\\\/07\\\/holder-image-2-headset-1.png\",\"contentUrl\":\"https:\\\/\\\/teamheller.com\\\/wp-content\\\/uploads\\\/2025\\\/07\\\/holder-image-2-headset-1.png\",\"caption\":\"Kaia Swift\"},\"description\":\"Kaia brings her knowledge of nonprofit operations to assist Heller with internal operational challenges and marketing efforts. Kaia earned a Bachelor\u2019s in Journalism from the University of Missouri and continues to volunteer for organizations that support military families.\",\"url\":\"https:\\\/\\\/teamheller.com\\\/resources\\\/blog\\\/author\\\/kaia-swift\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Guide: Microsoft's Volunteer Management and Engagement Solutions","description":"Microsoft Cloud for Nonprofit offers robust volunteer management and volunteer engagement capabilities.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/teamheller.com\/resources\/blog\/volunteer-management-options-are-expanding-heres-what-microsoft-is-offering","og_locale":"en_US","og_type":"article","og_title":"Volunteer Management Options Are Expanding. Here\u2019s what Microsoft is Offering.","og_description":"Managing your nonprofit\u2019s volunteer program can get complex. You have to communicate with volunteers and track who they are, what volunteer jobs and","og_url":"https:\/\/teamheller.com\/resources\/blog\/volunteer-management-options-are-expanding-heres-what-microsoft-is-offering","og_site_name":"Heller Consulting","article_published_time":"2022-03-23T13:29:39+00:00","article_modified_time":"2025-05-29T14:10:04+00:00","og_image":[{"width":700,"height":467,"url":"https:\/\/teamheller.com\/wp-content\/uploads\/2022\/03\/iStock-1333182890-scaled-e1648042149562-1.jpg","type":"image\/jpeg"}],"author":"Kaia Swift","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Kaia Swift","Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/teamheller.com\/resources\/blog\/volunteer-management-options-are-expanding-heres-what-microsoft-is-offering#article","isPartOf":{"@id":"https:\/\/teamheller.com\/resources\/blog\/volunteer-management-options-are-expanding-heres-what-microsoft-is-offering"},"author":{"name":"Kaia Swift","@id":"https:\/\/teamheller.com\/#\/schema\/person\/98ca74dd3cd62a2b03c3fbd00e79e050"},"headline":"Volunteer Management Options Are Expanding. Here\u2019s what Microsoft is Offering.","datePublished":"2022-03-23T13:29:39+00:00","dateModified":"2025-05-29T14:10:04+00:00","mainEntityOfPage":{"@id":"https:\/\/teamheller.com\/resources\/blog\/volunteer-management-options-are-expanding-heres-what-microsoft-is-offering"},"wordCount":913,"publisher":{"@id":"https:\/\/teamheller.com\/#organization"},"image":{"@id":"https:\/\/teamheller.com\/resources\/blog\/volunteer-management-options-are-expanding-heres-what-microsoft-is-offering#primaryimage"},"thumbnailUrl":"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2022\/03\/iStock-1333182890-scaled-e1648042149562-1.jpg?strip=all","articleSection":["Technology Strategy","Microsoft"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/teamheller.com\/resources\/blog\/volunteer-management-options-are-expanding-heres-what-microsoft-is-offering","url":"https:\/\/teamheller.com\/resources\/blog\/volunteer-management-options-are-expanding-heres-what-microsoft-is-offering","name":"Guide: Microsoft's Volunteer Management and Engagement Solutions","isPartOf":{"@id":"https:\/\/teamheller.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/teamheller.com\/resources\/blog\/volunteer-management-options-are-expanding-heres-what-microsoft-is-offering#primaryimage"},"image":{"@id":"https:\/\/teamheller.com\/resources\/blog\/volunteer-management-options-are-expanding-heres-what-microsoft-is-offering#primaryimage"},"thumbnailUrl":"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2022\/03\/iStock-1333182890-scaled-e1648042149562-1.jpg?strip=all","datePublished":"2022-03-23T13:29:39+00:00","dateModified":"2025-05-29T14:10:04+00:00","description":"Microsoft Cloud for Nonprofit offers robust volunteer management and volunteer engagement capabilities.","breadcrumb":{"@id":"https:\/\/teamheller.com\/resources\/blog\/volunteer-management-options-are-expanding-heres-what-microsoft-is-offering#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/teamheller.com\/resources\/blog\/volunteer-management-options-are-expanding-heres-what-microsoft-is-offering"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/teamheller.com\/resources\/blog\/volunteer-management-options-are-expanding-heres-what-microsoft-is-offering#primaryimage","url":"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2022\/03\/iStock-1333182890-scaled-e1648042149562-1.jpg?strip=all","contentUrl":"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2022\/03\/iStock-1333182890-scaled-e1648042149562-1.jpg?strip=all","width":700,"height":467,"caption":"Shot of women wearing protective face masks working together on a community garden outreach project to help improve their local environment. They are wearing hi-vis jackets as they stand together, discussing their plan of action in the North East of England. One woman is using a digital tablet."},{"@type":"BreadcrumbList","@id":"https:\/\/teamheller.com\/resources\/blog\/volunteer-management-options-are-expanding-heres-what-microsoft-is-offering#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/teamheller.com\/"},{"@type":"ListItem","position":2,"name":"Volunteer Management Options Are Expanding. Here\u2019s what Microsoft is Offering."}]},{"@type":"WebSite","@id":"https:\/\/teamheller.com\/#website","url":"https:\/\/teamheller.com\/","name":"Heller Consulting","description":"Nonprofit CRM planning and technology strategy","publisher":{"@id":"https:\/\/teamheller.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/teamheller.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/teamheller.com\/#organization","name":"Heller Consulting","url":"https:\/\/teamheller.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/teamheller.com\/#\/schema\/logo\/image\/","url":"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2024\/03\/homepage-featured-image.jpg?strip=all&lossy=1&ssl=1","contentUrl":"https:\/\/es7hq8rr83h.exactdn.com\/wp-content\/uploads\/2024\/03\/homepage-featured-image.jpg?strip=all&lossy=1&ssl=1","width":700,"height":467,"caption":"Heller Consulting"},"image":{"@id":"https:\/\/teamheller.com\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/teamheller.com\/#\/schema\/person\/98ca74dd3cd62a2b03c3fbd00e79e050","name":"Kaia Swift","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/teamheller.com\/wp-content\/uploads\/2025\/07\/holder-image-2-headset-1.png3e74d952ecbfbc6953e5c1839d112abd","url":"https:\/\/teamheller.com\/wp-content\/uploads\/2025\/07\/holder-image-2-headset-1.png","contentUrl":"https:\/\/teamheller.com\/wp-content\/uploads\/2025\/07\/holder-image-2-headset-1.png","caption":"Kaia Swift"},"description":"Kaia brings her knowledge of nonprofit operations to assist Heller with internal operational challenges and marketing efforts. Kaia earned a Bachelor\u2019s in Journalism from the University of Missouri and continues to volunteer for organizations that support military families.","url":"https:\/\/teamheller.com\/resources\/blog\/author\/kaia-swift"}]}},"authors":[{"term_id":478,"user_id":0,"is_guest":1,"slug":"kaia-swift","display_name":"Kaia Swift","avatar_url":{"url":"https:\/\/teamheller.com\/wp-content\/uploads\/2025\/07\/holder-image-2-headset-1.png","url2x":"https:\/\/teamheller.com\/wp-content\/uploads\/2025\/07\/holder-image-2-headset-1.png"},"1":"","2":"","3":"","4":"","5":"","6":"","7":"","8":""}],"_links":{"self":[{"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/posts\/10115","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/comments?post=10115"}],"version-history":[{"count":3,"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/posts\/10115\/revisions"}],"predecessor-version":[{"id":10757,"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/posts\/10115\/revisions\/10757"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/media\/10120"}],"wp:attachment":[{"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/media?parent=10115"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/categories?post=10115"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/tags?post=10115"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/teamheller.com\/wp-json\/wp\/v2\/ppma_author?post=10115"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}